Jiffy Lube

Dec 03, 2024

I can't even make this up, employees didn't communicate with each other. I can look past not checking my blinkers and lights, but not putting oil in my car and I pull out of the garage and the low oil pressure warning comes on the screen. Pull the dip stick and empty. Not even an apology as they are filling my car up in the Casey's parking lot. **Edit - Owner called, very cordial and candid conversation. I feel better. Updating my stars to reflect the type of service one would expect.

Dec 02, 2024

I’ve been a loyal customer of this Jiffy Lube location since my family and I relocated back to Omaha, but unfortunately, my recent experience has been disappointing and unacceptable. The technician who assisted me was curt and dismissive. When I mentioned that the price he quoted was significantly higher than what I’ve paid in the past, he claimed, “Corporate went up on Signature Service Synthetic.” However, after contacting Corporate and calling five other locations, I learned that this statement was untrue. This lack of integrity, combined with subpar service and poor customer interaction, has made it clear that I can no longer trust this location. It’s sad to say, but I will not be returning. Customer service and honesty should be the foundation of any business, and this Jiffy Lube location has fallen far below that standard.

Nov 06, 2024

Amazing Experience, I didn’t catch the names of the employees but I went here Saturday, October 19th 2024, around 12 in the afternoon. I was greeted by friendly staff who were very helpful, and even though I requested a transmission fluid change they advised me to take it to a shop due to the time it would take to do the work. Oil change was done before I could thank them for how awesome they are (which I did) :) Everything was transparent and up front. I just bought a car from the dealership and the dealership did everything in their power to act like there was good oil in the car. I asked Jiffy lube ,after changing the fluid, of the quality of oil coming out. They said it needed changed and the dealership sticker said I could change it next year lol. Jiffy lube even did a quality inspection with a light to make sure no leaks are present. You can’t beat paying a little more to get the job done right by great people. I just want to express how grateful I am to do buisness with a shop that cares about their customers. I just wanted to do my part to show appreciation for such a great shop and to the great gentleman and woman working there :) you guys rock!!!!

Nov 06, 2024

Cheap and Great Service

Nov 06, 2024

Fast, friendly service

Nov 06, 2024

First time here today. Fast and caring service. Thank you for applying a military discount! :) I’ll be back in the future!

Nov 06, 2024

I’ve been going to this Jiffy Lube for a few years. My service is always professional and quick. I appreciate the professionalism and positive attitudes of the technicians.

Nov 06, 2024

Kris was super helpful in getting our tires properly inflated. He's one of the nicest people I encountered today. Give the man a raise.

Nov 06, 2024

This is the most professional oil service I've ever received. I fell into thinking Valvoline was the industry standard. Jiffy lube is better. Don't just settle for an average oil change. Go to jiffy lube!

Nov 06, 2024

This location is always fast and friendly and never pushy. The indoor waiting room is well maintained.

Oct 06, 2024

9/6/2024 - Came in for an Oil Change. They said my Spark Plugs, Transmission, Transfer Case, and Differential Services were due. I declined the Spark Plugs Service. After the services were finished, my car displayed "AWD - All Wheel Drive Problem," which has never been seen before. I took the vehicle back to the location. They double checked everything, even re-applied all services. The error continues. I had to make another appointment to a dealer to get the issue resolved. 9/16/2014 - After getting my vehicle back from the dealership, they found that the transmission and/or the transfer case fluids were low, which was causing the warning light. Please be advised!

Oct 06, 2024

Fast, friendly and helpful. No BS. Definitely will use again!!

Sep 06, 2024

Great, fast, friendly & reliable service! Got a synthetic oil change & new windshield wipers. Also, got a very competitive estimate for new rear brakes… will he making an appointment soon! Love this service center!

Sep 06, 2024

Professional and prompt service. Price was inline with competitors. Would use again.

Sep 06, 2024

Thankful it’s an honest bunch, Eric let me know I was not close to oil changing time and his professional crew looked my car over and topped off my oil. Thank you!

Aug 06, 2024

ABSOLUTELY GREAT customer service!! Made the entire process very enjoyable!! Fast, easy service!!

Aug 06, 2024

Guys are good! Even on a Saturday in and out in under 10 minutes!!

Jul 06, 2024

Those guys are awesome!! Stopped in for a minor fix, they didn't hesitate, drove my car right into bay!! They fixed the issue right away, and the price was on them, awesome experience for my vehicle and pocket book!!!!

Jun 06, 2024

Always appreciate how friendly and accommodating the staff is.

Jun 06, 2024

Fast

Jun 06, 2024

Great customer service! Very quick. In and out in 20 minutes.

Jun 06, 2024

Had a brake fluid change, they were very nice, kept me informed, and only charged me for what I came there for. My only issue was that the technician forgot to tighten the lugnuts on one of the wheels and they didn't notice it even when they took it for a test drive. So my wheel was loose when I was driving home which created a loud noise that I stopped for. I did not get to notify them of this but did not turn into a major issue.

Jun 06, 2024

They are always SUPER friendly, good spirited, and hardworking. Always quick and they definitely know what they’re doing

Jun 06, 2024

This is my go to place for oil changes. They are efficient, I don't need an appointment and the staff are friendly.

May 06, 2024

I was overwhelmed with the total look at my car! The employees were very knowledgeable and checked out my car complexly! WOW. I shall return!