Jiffy Lube
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Review highlights
"They got me in and out really fast with great service!"
"I would highly recommend this place to even my closest friends and family."
"Was not a good experience the service manager is rude 😒."
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
1202 E Northern Ave
Phoenix, AZ, 85020
Phone number
Call: (602) 997-4150Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Phoenix, AZ providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Phoenix to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews
Nov 29, 2024
Efficient, thorough, friendly
Nov 29, 2024
We tried to get an oil change here. We pulled in and were directed to another bay by an employee. 2 more vehicles pulled in after us, one in the bay that we had originally pulled into. The manager decided to take the other 2 vehicles first and wanted us to wait an hour! He was rude and did not respect us. This was the day after Thanksgiving. We will never use this Jiffylube after this experience. We did not wait. We took our business elsewhere.
Nov 28, 2024
I changed my ignition lock cylinder and brake light switch myself. Not bad for an old lady (66). My brake lights worked now and my gear shift stick now wasn't locking up. But my rear blinker bulb was burned out. I tried to get the tail light assembly off, but it was stuck in my 2007 car. I was so tired by this time, and needed an oil change anyways. I got an oil change and they worked so hard to get that assembly off to change the bulb. Patiently and for a good while. I'm sorry I didn't get their names, but two younger guys and the asst manager. They could not have been sweeter guys, so polite, while I apologized for all the work they had to do. Assuring me that it was all right. Absolutely above and beyond service.
Nov 21, 2024
I had an awesome experience. They were fast and very efficient. A mistake was made with my bill which did not affect me, and they quickly corrected it. Customer service was impeccable.
Nov 14, 2024
Great job.People are efficient, friendly & helpful
Nov 14, 2024
The team at the 12th street and Northern location always do superb job. Fast, efficient and friendly. Highly recommend
Nov 14, 2024
Very convenient! Efficient, courteous staff. I’m a repeat customer.
Nov 05, 2024
Fast, professional and effective
Nov 05, 2024
Felicitar al colectivo en general por su buena atención y su eficaz servicio que brindan al cliente .
Nov 05, 2024
First and last time I’ll go, you advertise with every oil change you will vacuum and wash the windows. You suggested a high mile oil on a vehicle we don’t use often because it had high miles for over $100 I came in for a basic oil change even with a $25 coupon cost me over $40
Nov 05, 2024
Friendly, professional, and excellent customer service
Nov 05, 2024
Quick and honest service
Nov 05, 2024
Service was quick and efficient.
Nov 05, 2024
We take all 3 of our cars here Never an issue Everyone is always very kind and friendly In and out Thank you
Nov 05, 2024
Excellent service, fast and 2 great mechanics
Nov 05, 2024
TERRRRRIBLE CUSTOMER SERVICE !!! Tell you one thing and tell you to come back in 40 minutes just to get pushed back and additional 30 minute EVEN WHEN YOUR ON TIME. DUDE TRIED TO ARGUE WITH ME LIKE AS IF HE CANT LOSE HIS JOB SORRY NOT SORRY THEY ALL NEED TO BE FIRED AND RE HIRE NEW WORKERS
Nov 05, 2024
This place is the best. The guys here know what they are doing and do it well. The waiting room is clean and the TV not too loud :). They're efficient, intelligent and courteous. Highly recommend.
Oct 05, 2024
Excellent work and friendly
Oct 05, 2024
Good service and easy to get car in without an appointment, but very expensive.
Oct 05, 2024
Good, fast service
Oct 05, 2024
Great crew very efficient.
Oct 05, 2024
I really appreciate how professional my technician was. See you guys in 5000 miles. A+
Oct 05, 2024
I received suburb service from Jacob and he explained everything about dirty air filters thoroughly to me. Jacob you were amazing in your customer service. Hope to still see you there when I return in 5000 miles.
Oct 05, 2024
Quick and easy, all options clearly explained.
Oct 05, 2024
Very attentive with the service. Good promo with the oil and filter package of three. It is expensive.
Sep 05, 2024
Always a great experience. The guys there always take care of me I'm out quick without hurting the wallet too much.
Sep 05, 2024
Jeremy and Michael were so incredibly kind. They fixed my ac and charged me a good, fair price and got it done efficiently. Highly recommend coming here for trustworthy mechanics and an overall great experience.
Sep 05, 2024
Jiffy Lube on Northern & 12 th. St. did a fantastic job changing my oil and filter an also checking my engine and cabin filters which were all good
Sep 05, 2024
Poor customer service overall. I have been very disappointed in going to jiffy lube of late. They no longer check tire pressures, show you your air filter, no longer look at your windshield wipers etc