Jiffy Lube

Nov 16, 2024

Excellent.

Nov 07, 2024

Bunch of lazy people. Won't do the work even if simple. They're only changing oil. Not an engine or transmission. The funniest thing I've ever seen 3 mechanics under the hood scratching their heads. Not knowing what to do. Don't bring your car here. You'll be wasting your time. Thanks Gary. Wish I can give you a negative star.

Nov 07, 2024

DO NOT GO HERE FOR STATE INSPECTION! They wanted me to replace perfectly fine working wiper blades to pass the inspection. They stated they saw some streaking. It is summer and dusty, add water and it will streak. After it wiped with fluid, window was perfectly clear. I stated that what they are attempting has to be illegal as this is not a cause to fail as the streaks cleared after water evaporated immediately and windshield is visibly clear. Went straight to another location, no mention of streaking and passed. In and out in 30 minutes. DO NOT GO TO THIS LOCATION.

Oct 07, 2024

Fast and knowledgeable answer all my questions. The price was affordable

Sep 07, 2024

The survey covered it real good but I must give credit to the staff, they were awesome.

Sep 07, 2024

Good customer service, the manager is very helpful, polite and professional. Good and fast service. I follow their recommendations to purchase what my car needs. They have more space than most of other Juffy Lube locations around. I am happy to service my car in here.

Sep 07, 2024

The three employees that helped me and took care of my car were great. Wait time wasn't bad. They made sure to tell me what they were doing and get approval before they added it to my bill.

Sep 07, 2024

Went in for an oil change and state inspection. Was greeted by a kind woman, and they got the car in right away. It turned out I needed tires, but they still vacuumed and took care of changing the oil. Left the steering wheel with the 100% indicator for the oil. Excellent! 😄

Aug 07, 2024

Went to get my state inspection done here. They were fast and efficient, and it was much cheaper to get it done here than at an inspection-only center. I will be returning in the future.

Jul 07, 2024

Used to be great with fast and friendly service! But customer service has gone down hill. Today, they drained the oil out of my van and then informed me that they were out of conventional oil. My only choice was to pay a higher price for a premium oil since my car was now undriveable. Classic bait and switch! They did this to multiple customers while I waited. They just lost a long time customer.

Jun 07, 2024

Professional and Friendly!! Fantastic experience! The Manager (Shawnee) was honest and helpful! I highly recommend this Capital Blvd. location!!

May 07, 2024

Great people to deal with fast respectful and they did a great job with my car just need a discount sign thanks team a jiffy….

May 07, 2024

I had Larry as my technician today and he was awesome! Shout out to Jiffy Lube for hiring someone with such wonderful customer service!

May 07, 2024

I’m travel for work. I flew into Raleigh specifically just to get a safety inspection on my mother’s car. The entire staff was engaging, helpful, and it made a great atmosphere. This location was fast, but efficient. The entire staff that day was all smiles. I appreciate them. Great location.

May 07, 2024

Phone just rings and nobody answers

Apr 07, 2024

Best Jiffy Lube I've ever been to. They were busy. But with good reason, they are excellent. From the time Talek greeted me with kindness to checking out with the manager Shawnee (apologies if the spelling is incorrect) it was first rate service. She made aware of a problem just for knowledge with no money to be gained by them. They did the inspection so its nice to have NC inspection available. Management is outstanding and it shows in their employees and their service. Highly recommend

Apr 07, 2024

Completely disorganized, I was waiting in line more than 40 minutes for an estate inspection, and two people who arrive later are attended to first. You claim your right and they just ignore you , no one cares about it . Not recommended.

Apr 07, 2024

The guys at this location were respectful, asked questions and got me in and out quickly.

Mar 07, 2024

A+ to whoever manages this Jiffy Lube. I drive 20 mins to go to this location in particular. I can count on them to get the job done fast, efficiently and done correctly. Everything runs smoothly from dropping off my car to paying. The location is a little sketch but you can trust this place with your car!

Mar 07, 2024

mal cervicio no lo recomiendo demaciado lentos

Mar 07, 2024

Been here a handful of times before for state inspections and oil changes with no problem. My most recent visit was for a state inspection and the guys managed to scrape/chip the paint on my car door. It's a pretty bad chip, and while I have other scrapes and dings that aren't as bad and wasn't really expecting anything to come from it I would have appreciated someone at least taking the time to follow up about it and acknowledge that I said something about it. Was told the manager was out but left name/number for them to contact us. But they couldn't even bother to call us back. Will not return.

Feb 07, 2024

Failed my parking brake a couple weeks ago, I spent 650 at a mechanic to get it fixed. Came back to get it reinspected and the guy checking it said it's still not working. I mentioned I just got it replaced at a mechanic but I guess I'll take it back to them; the dude started acting tough and giving me attitude and said "you sure you wanna do that? I can fail you again right now" for some reason? Like dude I just said I'll take it back, then he was asking if I was gonna take it back today like it matters to him. Needless to say I'm never coming back, guy was a major prick. ✌️

Dec 07, 2023

I had a digital coupon that would not work, but the service man honored it anyway. They were professional, helpful, friendly and trustworthy. I will return, gladly.

Dec 07, 2023

Personal was very friendly, professional and they did it the job quickly

Dec 07, 2023

The employee was unprofessional due to the fact that he made statements that were untrue. The level of unprofessionalism is too much to state on a survey and need to be addressed with phone call or email.