Jiffy Lube
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Review highlights
"This strip mall has the closest UPS store to me and it seems to have alot of good stores. The UPS store is very efficient and great customer service. Then across the …"
"Restaurants include Mexican, Chinese, sushi, Thai, Italian and American."
"Misu Sushi Restaurant excellent food, welcoming staff, prompt service."
Overview
Categories
Oil change service, Brake shop, Tire shop
Phone number
Call: (919) 562-5464Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews
Dec 06, 2024
This was the worst experience of getting my oil changed at the Jiffy Lube store in Durham (store #1000). Entire staff were friendly, they missed important key components of an oil change. For example screwing back on the filter and caps. This caused a huge oil leak in my garage. Thank God for Raleigh Jiffy Lube store being gracious enough to fix another store’s mess up. Pictures below just in case you think I’m exaggerating.
Dec 02, 2024
Always excellent and speedy service!
Dec 01, 2024
Went in for an inspection - in and out no issues
Nov 30, 2024
They ripped both my 2 month old wiperblades to try to sell more stuff even after having to wait for inspector to show up
Nov 23, 2024
Came for the first and last time ever to this location. I have never had any issues at jiffy lube. I came in because my car needed a new battery. They had no customers waiting. I pull up and I tell the man working my issue and asked to get my battery checked. Mind you my husband told me to go ahead and ask for a new battery because of all the signs the car was giving him, he already knew it was the battery giving us the issue. He proceeds to tell me my battery is all good and is asking me what issues the car is giving me and then calls over his coworker which was a woman. They tell me everything is fine and my battery is reading good and that it’s not necessary to change it. I tell them the car was giving me a weak start and the dash was flickering and they told me it’s not necessary to change my battery BUT if I really wanted to they would change it. I call my husband and he tells me to leave and go to AutoZone. I go to AutoZone and to have my battery checked and the first thing the guy told me was “yes, your battery is super low you need a new battery” do better jiffy lube. I could tell your workers were just being lazy and didn’t want to get the job done! I had my son with me. Thankfully nothing bad happened to us and we got out battery changed at AutoZone!
Nov 23, 2024
Fast and professional service
Nov 23, 2024
Last time I brought my car here to get it inspected the guy that brought my car in took the spray I keep in the glovebox and sprayed in all over my car. How disrespectful! Won’t be returning here ever again Update: sent email as required to the address in the reply and received no response.
Nov 23, 2024
The kid who was running the counter that night was very good with customers. Very impressed.
Nov 16, 2024
Man these guys were awesome! Super polite, quick and knowledgeable able laws associated with emissions.
Nov 09, 2024
Curtious, fast service
Nov 07, 2024
Fast, efficient, pleasant.
Nov 07, 2024
Outstanding
Nov 07, 2024
Staff was very courteous and professional. Took time to explain the inspection to me too.
Nov 07, 2024
The Staff was very friendly and Professional!!!! The manager also made sure things ran smoothly! THANKS TO A GREAT TEAM!!!!
Nov 07, 2024
Window sticker wasn’t applied correctly and oil life % was not reset.
Nov 07, 2024
the assistant manager deanna lacks customer service and general ppl skills. one of the most combative, bitter individuals i’ve met. the way she spoke to her employees was callous and degrading. you’re better off going to a different mechanic shop. if i could give 0 stars i would.
Oct 06, 2024
Done after going to get lunch 30 mins. nicely done ✔️ ….
Oct 06, 2024
Excellent service
Oct 06, 2024
Exceptional customer service! Friendly guys that work there.
Oct 06, 2024
Quick and efficient
Oct 06, 2024
Very good service !
Sep 06, 2024
Always check your oil pressure after oil change they shorten me 2 Quarts oil for the second time first time I over look second time seems to be something consistent
Sep 06, 2024
Really a good experience here. The waiting room is clean and the air conditioning works well. The folks here are friendly and helpful and quick. I took two cars in back to back and had both inspections done and less than an hour.
Sep 06, 2024
The Wake Forest Jiffy Lube has always been my go to for state inspections, tires, and oil changes. The staff is awesome and always accommodating. They’re honest and stand by their work.
Sep 06, 2024
The oil change was very good as always. I was charged $49.99 for a cabin air filter which I could have bought at Autozone for less than 1/2 that price. My mistake for not asking how much it would cost before agreeing to have a new one installed. It won't happen again.
Sep 06, 2024
These people are the best. Went for a State Inspection, no unecessary ceremony or delay. In and out in 30 mins.
Sep 06, 2024
Went great!
Aug 06, 2024
This location may be the best Jiffy Lube PERIOD! They are fast as expected but the attention to detail is better than a premium dealership's service. Great service with personality and sevice with an old-school smile. Kudos to the team and management. This is not your typical oil change establishment.