Jiffy Lube

Dec 06, 2024

On 12/1/24 got my truck inspection 30 for inspection 10 for window tint (light enough to not need a meter FYI I did vehicle inspections for 10+ years) marker light 17.99(total highway robbery) but I didn't want the hassle of fail buy bulb replacement of bulb and reinspection (time and money value) but 5.99 shop supplies they DIDNT USE ANY TOOL I WATCHED THEM GO FROM THE FENDER WELL ON A 2018 TUNDRA CREWMAX!!!! LAST INSPECTION OR ANYTHING FROM JIFFY SCREW!! and I'll be contacting DMV, BBB and anyone else for this rip off

Dec 04, 2024

My husband took our car to get the oil changed, tires rotated and alignment last Wednesday before Thanksgiving. However, when we got the car back we could not drive our car. We could not go anywhere on Thanksgiving due to this or felt safe to drive our car. He took the car back on Friday at 8am. They told us a pebble was stuck between the brakes and the tire. Our car was completely fine before they touched it. They told us they took all of the tires off again and to check them. That was a lie. Our car still did not feel safe to drive. Saturday between 11-12pm my husband went back to them and again they made up another lie. We finally decided to take our car somewhere else to be looked at. They caused us $580 worth of damage-our tire was about to fall off, destroyed the lug nuts and the bearings and more. We have tried to contact the store multiple times and no one will speak with us, we get put on hold or now they do not answer!!! Do not take your car to this place! Horrible experience and staff! We will be contacting corporate as well.

Nov 30, 2024

10/10 would recommend

Nov 30, 2024

If i could give no stars then I would. The manager Tameshia Cathey at this location has a horrible attitude and seems to always be high. She refuses to give her manager’s email or phone number so I will be emailing corporate to escalate this issue further. Steer far away from this location.

Nov 30, 2024

Under new Management Thank you Baby Jesus

Nov 16, 2024

I just had the 4804 Atlantic Ave Jiffy Lube location service my fleet vehicle. Valerie is an amazing leader with exceptional customer service skills. The team was extremely efficient and productive. I am especially impressed with the communication and verification between the team. This will be one of my best vehicle maintenance visits. Thank you Jiffy Lube

Nov 07, 2024

All staff were very polite... professional...

Nov 07, 2024

I went to Jiffy Lube's for a car inspection on October 15, 2024. My car inspection was a $45.99. When I question the technician about my car inspection and the price, the technician stated that car inspection of North Carolina is $30 and because my windows were tinted that was an additional $10. They also up charge me for shop supplies $5.99, which I didn't purchase anything at the shop. My inspection receipt says $40 but then my Jiffy Lube receipt says $45.99. I will phone corporate for a refund of the $5.99

Nov 07, 2024

Quick & polite staff

Nov 07, 2024

Such professional and thoughtful staff! I appreciate their prompt service and attention to detail. My favorite Jiffy Lube!

Oct 06, 2024

Excellent service! Quick, nice people!

Oct 06, 2024

Friendly, knowledgeable, quick service. Thank you for your professionalism.

Oct 06, 2024

Happy they got me in and out for an oil change! Great customer service with friendly staff!

Oct 06, 2024

Jiffy Lube on Atlantic is always a great place to go. Excellent service and great customer service.

Oct 06, 2024

Staff is friendly, efficient and knowledgeable. Very fast service. Recommend strongly

Oct 06, 2024

Super fast and courteous! I was in and out in about 15 minutes. Couldn't ask for a better experience for vehicle maintenance!!

Oct 06, 2024

The team at the Atlantic Avenue location are always professional and helpful. I will continue to visit this location for my auto service.

Oct 06, 2024

Very good experience today! Very professional team! In and out quickly! Friendly associates!

Oct 06, 2024

Staff are nice but not happy with their new upsales tactics. Went for a simple state inspection and found them opening up air filters checking to try and sale new filters. This has nothing to do with state inspection! Don't go looking around without asking first! Did this to everyone that was there for inspection! Will probably be finding another place for my inspections from now on.

Sep 06, 2024

Fast and pleasant

Sep 06, 2024

I was actually going to Jiffy Lube on capital but Google brought me to this one on Atlantic 😊 They were fast, efficient, friendly and even vacuumed out my car!! The woman at the front counter was extremely helpful! 5 stars Thank you!!

Sep 06, 2024

Short wait, friendly staff.

Sep 06, 2024

Treated like a king,will be going back.

Sep 06, 2024

I had just had an expensive repair done to my car which involved replacing a very expensive shifter cable. I stopped at this Juffy Lube for a state inspection. Whomever drove my car at Jiffy Lube obviously had never driven a stick shift and literally stripped my gears. My car would not move out of first gear. I was told the manager would be in touch. I didn’t believe that and I was right. I will drive further to go to the Jiffy Lube that served me right for several years. Very disappointed in this branch and the service.

Sep 06, 2024

I have been attending the same place for some years. They provide excellent service, always very friendly and helpful.😃

Sep 06, 2024

Very smooth experience