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Jiffy Lube

5

4

3

2

1

4.1
(1,051 reviews)
Review highlights

"… came across this location on google. So I stopped in and the girl working was super helpful! They had me in and out in less than 20 minutes! I was so happy because I had …"

"Today service was a bit delayed but as ever quite personable & helpful"

"They did good work and gave military discount plus they are good people."


Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Jiffy Lube is a leading provider of oil changes in San Antonio, TX providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in San Antonio to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews

Dec 02, 2024

Had my inspection done today and it was a very nice experience! !!! Technician was very friendly and professional


Nov 29, 2024

If I could give a zero rating I would. I asked for a basic oil change. The only options they gave me were platinum and gold. They did not say any prices what so ever. I reiterated I wanted the basic, cheap oil. They tried to get me to go platinum and I said that doesn’t sound basic so gold I guess. It ended up being $100 dollars when a basic oil change should be about $50. MASSIVELY taking advantage of people. And around the holidays when people don’t have that money to lose. When I brought it up, they dismissed me and lied to me and said they told me the prices when they did not. Do not go here. I did not have an extra 50 bucks to spend when I needed that for gas for leaving town for Thanksgiving. Absolute jerks.


Nov 22, 2024

Great service and no waiting!


Nov 15, 2024

Amazing team. I’ll be back for sure.! Very friendly and very helpful!


Nov 15, 2024

Good prompt and courteous service.


Nov 15, 2024

I went in to Jiffy Lube on San Perdro and even though they were busy, I was in and out within less than 30 min. Which was thoroughly impressive to me.


Nov 15, 2024

Rude people


Nov 06, 2024

10/10 experience. Waited less than 10 minutes. Extremely professional team.


Nov 06, 2024

Always great service!!


Nov 06, 2024

Great Service! Bobby and his crew were fast . Will definitely come back for service


Nov 06, 2024

Great staff and services


Nov 06, 2024

I received excellent service and they were very honest about what I needed for my car.


Nov 06, 2024

They failed me for windshield wipers, after I showed the staff they were within the 6 months life span they decided to wave their hand in my face and fail me for tire instead overall, DO NOT RECOMMEND THIS LOCATION


Nov 06, 2024

Went in for a state inspection. Took hardly any time at all. Polite, professional, on the ball. Place is clean and neat.


Nov 06, 2024

Guy said his emission tester was at lunch, take a half hr or so showed me where to park. Waited in my car and no one ever "returned from lunch", I was in clear view of the shop. No one waived me forward, and another car came in to drive right on up and get serviced... I drove off...


Nov 06, 2024

La peor experiencia con el personal de trabajo de este lugar. Son los peores en servicio al cliente🤮🤮🤮


Nov 06, 2024

Ruben was great fats and efficient


Nov 06, 2024

The service was worth the wait. I was recommended by a family member. I'm glad I followed her advice.


Nov 06, 2024

They had free cold mini water bottles in the lobby while we waited less than 15 for our state inspection. Both employees were respectful and quick.


Nov 06, 2024

They need to fire the inspection guy. I usually go for inspection, everytime guys just get worse. Looks like he doesn't want to do his job. I show up and looks at my rotors and says something wrong with them he cant pass them. I told they i had recently had them cut and he decided i was lying. I really don't understand what was the point of lying. He had an attitude so i just took my business somewhere else. I had it passed without an issue somewhere else. This dude just puts this business down. He lacks motivation and energy. He has an attitude and fails people for invalid reasons. I will not be returning to that place, not even for oil changes.


Nov 06, 2024

Very professional and courteous.


Oct 06, 2024

Fast & convenient


Oct 06, 2024

I was going to leave 3 stars at first since my oil was changed like I had asked, but I decided to leave 1 after getting home and seeing everything that was left untouched by the staff. Pros: My oil was changed. That’s about it. There was air added to my tires but tires were overfilled past tire and manufacturer specs. Cons: All other services included with oil changed were not completed. Wiper fluid left bone dry, coolant left untouched, windows interior left untouched, etc. Finally, I was very disappointed with the lack of candor and shady sales techniques. I was told, “I did you a favor and added some fuel cleaner to your tank” by the mechanic (something I didn’t ask for). I was appreciative, that is until I saw my bill and realized I was charged for said “favor”. Do yourself a “favor” and go to any other Jiffy Lube in town.


Oct 06, 2024

I went for inspection a few months ago and waited about 40 minutes, they then handed me a form that said I passed and said don't worry about it sorry for the wait. Mind you it had the wrong Insurance information on there but still the vehicle passed. Now my wife goes to do an inspection there with the same vehicle in the same condition and waits almost the same amount of time, and the "inspector" refused to do the inspection because the bumper is missing. It was missing last time and there was no issue? On top of that the bumper has nothing to do with the inspection. The "inspector" didn't even fail the vehicle on the inspection because he knew he didn't have a valid reason, just didn't want to work but You can check the DPS website to confirm what is included on the inspection but just to make it easier. 1. Horn 2. Windshield Wipers 3. Mirror 4. Steering 5. Seat Belts 6. Brakes (system) (Parking - beginning with 1960 models) 7. Tires 8. Wheel Assembly 9. Exhaust System 10. Exhaust Emission System (beginning with 1968 models) 11. Beam Indicator (beginning with 1948 models) 12. Tail Lamps (2); (1) if 1959 model or earlier 13. Stop Lamps (2); (1) if 1959 model or earlier 14. License Plate Lamp (1) 15. Rear Red Reflectors (2) 16. Turn Signal Lamps (beginning with 1960 models) 17. Head Lamps (2) 18. Motor, Serial, or Vehicle Identification Number 19. Gas caps on vehicles 2-24 model years old 20. Window Tint. 21.License Plates (2) Hopefully he sees this and learns what to look for.


Oct 06, 2024

Ok, I've been going to this specific JL for approximately 10 years or more. I've ALWAYS had great service and friendly, courteous assistance. But today was an off day. Everyone has them, however listening skills were the worst and one guy tried to tell me that I wanted something I didn't. In addition to these behaviors, their disheveled appearance left a lot to be desired. These were not the same men that provided services in the past. In fact, I unfortunately moved out of the area but have tried to return whenever I knew I would be here. No, I don't think I'll be returning or recommending this JL to anyone. This review gets 0 stars.


Oct 06, 2024

The guys that work here are fast and courteous. They did a great job. Thanks!


Sep 06, 2024

Always get great service. I come for oil changes and vehicle inspections they are friendly and prompt with service.


Sep 06, 2024

Great place ! Customer service was outstanding Thank you Ruben !


Sep 06, 2024

Great service today.


Sep 06, 2024

I went there for a state inspection. Received prompt friendly service


Sep 06, 2024

Warning to all customers- if you go to Jiffy Lube for your inspection- they will put a HOLD on your vehicle so that you cannot go ANYWHERE else!!! This shouldn’t happen- a business should not control where you do business!! If i could give a negative rating they deserve it.