Jiffy Lube

Feb 05, 2025

I want to give a big thank you to the technicians at Jiffy Lube! I came in for an oil change on 02/03/25, 515pm. And mentioned I needed to leave in 20 minutes to pick up my child from school. Not only did they get the job done quickly, but they also took care of my indicator light issue. I was in and out in no time, and the light is now gone. I'm extremely happy with the service and their efficiency. Truly appreciate the great work and the attention to my time constraints! They even give me a better discount for my oil change . Thank you thank you thank you

Jan 31, 2025

I asked for a conventional oil change on my Corolla which costs 59 but they made it sound like the only option they had was the $99 one and I almost left. Then the guy said he’ll give me $20 off discount😂 absolute scammers after I left I called and asked them as a new customer about how much conventional oil costs they didn’t give me an answer and kept saying $89 until I had to force it out of them, and then they said it’s $59. The lady manager there is very scummy and they’re all pretty scummy and unprofessional never again

Jan 07, 2025

Muy amables,buen servicio y ayuda a oportuna para solucionar futuros problemas

Jan 07, 2025

Unfortunately, this place is a hit or miss, since i've been here twice. The last time I was there to get an oil change, Oct.2024, I thought it was good. Then, i noticed i was leaking oil. At first, i thought they may have put too much in, and it was just adjusting, but after 3 days, i realized it was an oil leak, so i went back. I went back during the day time, which was when i had the oil changed, and one of the same guys was there, so he checked it out. I was told it was nothing, and it was good. Then, after two more days of leaking oil, i took it back in the evening to a different crew who immediately recognized that the problem was a defective oil filter, which he immediately changed and corrected, and capped off the oil that i had been losing, and told me to bring it back in the morning for the manager/supervisor to re-check, which i did. This time when i went back, it was the morning crew, and even though the evening crew had taken pictures and made notes for the manager/supervisor and day crew, they seemed more in cover-up mode than accepting any responsibility. Needless to say, i won't be going back to this location, as much as it is convenient, and i still like Jiffy Lube.

Dec 07, 2024

I usually don't leave reviews but after this experience I felt I had to. Went there for an oil change in my company truck , the guy came up and asked me what I needed and I said just an oil change, he said it would be a couple of minutes and I should wait in the waiting room. After about 10 minutes the lady with a laptop came up to get my information and have me sign which I did. About 15 minutes later when the oil change was done and I went to pay the bill they hit me with a $99 bill for a $59 oil change. When I questioned it they said they installed a $35 air filter. When I told him I did not order it we went round and round and it turned out when I signed for the oil change they had put the air filter on there without telling me. I told them I didn't want it at that price so they said they would put the old one back on. I looked out in the repair Bay and saw the guy digging through the garbage looking for it. I stopped him and said forget it I will pay for the air cleaner. I thought the worst part was over until I got in my truck. I keep a towel on the seat to keep it clean it was covered in oil. I took the towel off and noticed the back of my seat the hand rest the door everything covered in oil. It looked like the guy dumped oil on his back and hands and got in the truck and got oil everywhere. I brought it to their attention and they sent the guy out there to clean it up who did a pretty half-ass job. The next day I find a dirty pair of their gloves on the floor in the truck . Needless to say I would never go to this place for service again it would never recommend it to anybody. If I can give them zero Stars I would.

Dec 07, 2024

This is hands down the best place for car service I’ve ever experienced. Rick’s hospitality and expertise are unmatched. I highly recommend everyone to visit—you won’t be disappointed. I am so lucky to find this place.

Nov 07, 2024

Great service with reasonable price and quick turnaround. Although I came for a brake fluid exchange, they offered to check the oil level for me, and found the dealership overfilled the oil, and even drained it to the right level for me for free

Oct 07, 2024

$170 for an oil change. They did way more extra shit then they needed to without telling me first that they were gonna do it. I'm not broke but I ain't rich either. Don't go here.

Oct 07, 2024

Got the oil changed within 15-20min. And more over checked the tire pressure, cleaned the glasses and checked the basic status of the car included within the oil change price.

Sep 07, 2024

I really appreciate how they are able to get my oil changed without leaving my car for the whole day. On top of that they will top fluids! I just don't have to worry about it. Reasonable price for less hassle. Eric was awesome.

Sep 07, 2024

They did great work on my daughter's car. Flushed the radiator and now it doesn't overheat . Thank you jiffy lube

Sep 07, 2024

Very friendly and attentive

Aug 07, 2024

I needed air in my tires. I believe the person that helped me was Alyssa. Very kind and helpful.

Aug 07, 2024

I recently visited Jiffy Lube and had a very disappointing experience. The staff was pushy and tried to upsell me on several services I didn’t need.

Jul 07, 2024

Luis failed to apply the discount as promised.

Jul 07, 2024

Price is a little high but these guys are fast and professional. Was it always this high? Was shocked to see synthetic be over $100 now Tips to save Don’t forget your coupon! Currently $26 off Then use CardBear to buy Jiffy Lube gift cards for 20% off. That $112.99 oil change became $69 which is competitive! Dwayne was very friendly and professional at the same time. Guided me as soon as I drove into the lot. Got me in and out in about 15 mins with a smile. Thank you!

Jul 07, 2024

They are the best

Jun 07, 2024

Great service

Jun 07, 2024

Kevin and Rick are awesome. Had me in and out there in 20 minutes very helpful and resourceful. Very kind made me have a better day please Mr. Jiffy Lube give them a raise. They deserve it.

Jun 07, 2024

Staff is very slow

Apr 07, 2024

Ever since I got my car I have not trusted anybody but jiffy lube for the best care the customer service is always grate super friendly well staffed and fast over all the best service and customer satisfaction

Apr 07, 2024

Fast service and staff were all professional to keep you up to date they seen or recommend for your car. Thank you

Apr 07, 2024

Went for air in my tires and associate blew out air joking was that enough she said? Then told me air compressor wasn't working. Unprofessional.

Mar 07, 2024

bolts were loose after they rotated our tires. They did tell us our engine was bad, so that's nice and all, but this is inexcusable.

Feb 07, 2024

I have a Toyota an worked in service as well, however I continue to go to jiffy lube ! Why they are straight forward thorough an cheaper . Thanks jiffy lube! I am a forever customer!!!

Feb 07, 2024

I really like jiffy lube. I've been going to them for 20 years but for the first time ever I needed an oil top off and they charged $26. I usually go to the Camden location. I won't go back to the El Camino location.

Feb 07, 2024

I want to thank Manager Jessica for some customer service that was above and beyond what was called for. I had a special need that I thought would take my afternoon. Instead, I presented on a busy Friday afternoon and had what I needed completed in less than 15 minutes. Pretty unheard of. Could not have happened without you, Jessica. Many thank yous for your special help.

Feb 07, 2024

Jiffy Lube on El Camino Real and Kiely in Santa Clara, CA has good service, and informative employees. They are polite, etc. Satisifed with services and will return.

Feb 07, 2024

That event vaccum car inside. It was so great

Feb 07, 2024

Took my SUV there for a quick oil change. Switched pricing 3 times (higher) once my car was on the rack. After 1.5 hours the kid came in and very nicely said they could not get the oil plug out to change the oil. Said last person must have tightened it too tight and to take it back to them. Said they would change the filter though for $10 but ended up charging me $22. I asked if he stripped the bolt trying to get it loose since I kept hearing pounding and some kind of hydraulic wrench and he said no (BIG FAT LIE!). Took my car to my regular mechanic and told him he must have tightened it too tight. He said, no, you need a special tool to take the oil plug out in my car and they probably did not have the tool or knowledge about my car. Jiffy stripped the plug trying to get it out. Not only that they broke the oil cap using a wrench to get it off and used an after market oil filter charging me much more than the filter cost retail. Apparently it is illegal to use an after market oil filter and they should have known that. My mechanic is helping me file a grievance against them.