Jiffy Lube

Nov 06, 2024

I have used Jiffy Lube for years but not any more. I visited the store at 9998 Manchester Rd on 10/20/2024. It was not a positive experience. One heavier set employee was inattentive directing me into the service bay or was intentionally trying to make it difficult with weird finger waves. When it was clear I needed to back up and try again the inattentive notice heavier set employees started yelling at me. I told him I had changed my mind and was leaving. He aggressively ran at my car and started yelling and demanding I stop. I told him I was not getting an oil change from him because of his attitude. He continued to yell and told me to never come back - which I am happy to comply. I left out the 4 letter words he directed at me and his total lack of professionalism. I recommend finding a different oil change provider or at the very least a different Jiffy Lube location.

Sep 06, 2024

It's a long one but worth reading if you're considering using JiffyLube. Please check the attached photo for the full story. It all started about 2 months ago when I went to the JiffyLube at 9998 Manchester Rd. for an oil change. The service was honestly great. All gentlemen and super polite. One of the guys went through their different services on a computer so I knew the prices on what I was picking. In the end I got an oil change and my coolant topped off. It went really fast since I was the only one there. Then about 2 days went by and I noticed my check engine light was on. Pop the hood to see if there was anything noticeable and saw that the coolant hadn't been filled. But that's just a $5 charge and it wasn't empty so I went to AutoZone and had them check for what code the check engine light was since I couldn't see any other issues. It ended up being a P0011, from there I went to Joe's Garage because that could mean variable valve timing or variable camshaft timing components are being affected. While they had it, they couldn't see anything that looked wrong and the check engine light went off while they were test driving it. So it was given back with the advice that oil changes can set that code off and that hopefully it was just that the oil was low or something before getting changed and that's why the engine light was briefly on. I was advised to drive it a week and see if the light came back on. ~~~~~ TLDR, Go to FireStone for your oil changes. They'll do it right. The first time.

Sep 06, 2024

My service advisor, Joshua did an excellent job & had me in & out in a timely manner

Aug 06, 2024

Great service

Aug 06, 2024

Great staff. Quick and efficient.

Aug 06, 2024

Love these guy fastest and most efficient i ever seen

Aug 06, 2024

Super fast (like in and out in 20?), really kind, friendly and professional staff. Highly recommend and will definitely come back.:)

Aug 06, 2024

There great!! I’ll never go somewhere else for an oil change. There very respectful and have great costumer service

Aug 06, 2024

This is the best jiffy lube I’ve ever been to. Everyone goes above and beyond here and makes sure every customer gets exactly what they want and need. Thank you Charles and team!

Aug 06, 2024

This is what the world would be like if the folks at jiffy lube were in charge! I always love my visits - professional fast and reassuring. The complete opposite of being gaslit by my dealership. I always leave wishing the best for everyone involved!!! Like, if I had the money I’d start a scholarship program for the entire staff. They deserve everything. Thank you jiffy lube

Aug 06, 2024

Very respectful and fast

Jun 06, 2024

The Staff is always friendly and helpful. Always quick service

May 06, 2024

Technicians did a quick and thorough job. Also, I appreciate not trying to be upsold on every service

Apr 06, 2024

Friendly and efficient customer service!

Apr 06, 2024

Jermaine was so nice and very helpful with communicating all the small details he’s really the heart of the jiffy lube team great work

Apr 06, 2024

Today I was helped by this entire team. Unfortunately I had a blow out of a tire that I had no business trying to figure out by myself. My truck barely crept into their parking lot before I was greeted by about (4) of their team members. Luckily for me they all stopped what they were doing and helped me get on my way with a little kid in the car. If anything I can say is that these gentleman went above and beyond and wanted nothing in return. Going to return the favor to them but am very thankful and will be back as a true customer soon.

Apr 06, 2024

Very respectful and great costumer service!!!! I’ll recommend coming here

Mar 06, 2024

This place was great! $100 cheaper than Dobbs. Quick battery service and great employees.

Feb 06, 2024

Brennan and Josh both get five stars for customer service that went above and beyond. So grateful for their help!

Feb 06, 2024

Brennan and Josh were awesome - friendly and professional. Topped off my oil free of charge because I got my last oil change at Jiffy.

Feb 06, 2024

I love going here, Charles is the best, he always makes sure my car is taken care of and gets what it needs when it needs it

Jan 06, 2024

Had an oil change today. Quick, didn’t try to oversell extras (I bought wiper blades which I needed), friendly. The manager Charles has been there a long time and runs a very nice shop.

Jan 06, 2024

Norman was just the sweetest.

Dec 06, 2023

Brennan and Jay were amazing and super quick. Helped me with everything I needed and talked me through everything!!

Dec 06, 2023

Everyone was very professional. It was quick and easy. And most importantly, AFFORDABLE!

Dec 06, 2023

Fast friendly service with no pressure to purchase anything extra.

Dec 06, 2023

Great and fast service

Dec 06, 2023

Great quick service !

Dec 06, 2023

Great quick work and was done in an efficient and timely manner.

Dec 06, 2023

I called about safety and emissions inspections. Man who answered the phone cut me off stating, "We don't do that here." I started to say something, but again he cut me off before I could even get a single word out in response, repeated the same sentence and hung up on me. Maybe update the internet info stating you offer this service and I can tell you I wont be coming here for any service.

Dec 06, 2023

Jiffy Lube on Manchester Road was fast! Crew was nice and helpful too.

Dec 06, 2023

These guys are great. Extremely professional and thorough, and have always left me driving away feeling very secure in my car. Today they were presented with my car making noise after another entity had changed its oil, and they gave free, extensive service to fix the issue. Really great service.