Jiffy Lube

Dec 04, 2024

Lost a loyal customer. Waited 30+ min in the bay, never even touched the car. If 4+ employees can't do two cars at once, don't open 2 bays.

Dec 01, 2024

Staff and services were excellent.

Nov 05, 2024

Awesome service, great work and great staff , Juan, Annie and Karii

Nov 05, 2024

DO NOT GO HERE!!!!!!!!! On 10/22/2024, I went to Jiffy Lube for a simple oil change for my 2022 Honda Civic. Shortly after leaving, I began hearing a metal-on-metal scraping noise coming from my car, so I returned to the store to address the issue. Although I felt my concerns weren’t taken seriously, the manager on duty inspected the car and claimed there was no problem. He mentioned he would file a claim with the store owner and advised me to take the vehicle to a Honda dealership for a third-party inspection. Upon inspection, the dealership discovered that the oil filter had not been tightened correctly, which had caused most of the oil to leak out. Additionally, they found that when Jiffy Lube removed the skid plate to perform the oil change, they also removed a bolt from the engine mount, allowing the engine to shift 10 millimeters. This movement caused the engine to rub against the transmission, creating the scraping noise I was hearing. The store owner of Jiffy Lube contacted me on 10/25/2024 and agreed to cover the damages caused. That same day, the insurance adjuster informed me they would handle the paperwork. However, as of 10/28/2024, the claim still has not been processed, and my vehicle has been sitting at the dealership since 10/25/2024.

Nov 05, 2024

Terrible service, I took my small car with a 2005 Aveo 1.6 engine and they did the oil change with a gallon and a half. Leaving my car full of oil damaging the spark plugs and wires. I went to retrieve it and the rod had gone too far. Damaging my car. They agreed to call me to fix it and it's been a week and I haven't received a call and the store manager is never there but kept waiting for Tyler or Jarvis to call. Pésimo servicio lleve mi auto pequeño motor 1.6 aveo 2005 y le hicieron el cambio de aceite con galón y medio. Pasando mi auto de aceite dañando las bujías y los cables. Fui a reclamar y la varilla de medición le habían pasado del máximo. Dañando mi auto. Quedaron en llamarme para solucionar y ah pasado una semana y no una llamada he recibido y nunca está el manager de la tienda aún continuó esperando a que Tyler o Jarvis llamen.

Oct 05, 2024

Great professional team at this jiffy lube. Everyone was helpful, no one tried to up charge, and the whole oil change process was very quick and easy. And I would like to get an extra shoutout to Ann, she was very welcoming and kind. She is an asset to your team!

Sep 05, 2024

They overfilled my oil tank and also stripped my drain plug. Not to mention that one member of the staff always is a little creepy.

Aug 05, 2024

Literally the nicest guys ever! I’ll be coming here every single time I need an oil change now.

Aug 05, 2024

Stopped by to get air in ONE tire, had me standing around...waiting about 37 minutes for something that took 10 seconds smh. Multiple people standing around looking at me. Makes no sense!

Jul 05, 2024

A technician at a competing oil change firm used the wrong socket to remove a wheel lug on my Toyota Avalon hybrid. I noticed his effort to repeatedly remove the nut without success and confirmed that the nut was damaged. I purchased a new lug nut and went to my nearest Jiffy Lube to replace the damaged nut. I explained the situation and within minutes they identified and replaced the lug nut without cost. I knew I should have gone there in the first place! Nice people, gracious attitude and helpful. Ralph E. Moon, Ph.D.

Jul 05, 2024

Awesome customer service! If you need air in your tires, don’t waste your time or money, head over to your local jiffy lube and they will fill check and fill air in your tires for free.

Jul 05, 2024

Good team here @ JL thanks for keeping my motor lub and kind service attitude your staff.

Jul 05, 2024

I had a great experience! My skid plate was dragging against the highway after coming a bit loose and I stopped my jiffy lube to see if they’d be able to help me and they were SO kind and helpful. I was in and out in 20 minutes. Charles, Michael and Angel are great! Extremely personable and kind and hilarious! I didn’t get an oil change but when I need one I am DEFINITELY coming back. These men are angels!

Jul 05, 2024

Worst experience ever. Battery has died after 2 weeks. I never received a formal warranty. And all the jiffy lubes where I just moved are closed. Never going to a jiffy lube again. Not that they care.

Jun 05, 2024

Love coming to this location- fast and efficient. Shawn, Juan, and Gabriel always help me out with excellent customer service and I get to leave with a smile on my face!

Jun 05, 2024

Shawn and his team were amazing. They were mindful of the money I had and were really helpful with recommendations

May 05, 2024

Gabrielle was my first contact he was courteous and attentive

May 05, 2024

I went to the Jiffy Lube on Dale Mabry in South Tampa this morning. I thought they would just change my oil and filter. Well, they checked my car so thoroughly that it’s hard to explain. Imagine on a Sunday, four very lovely guys were ready to serve me, with great smile and exquisite courtesy. Cooley was directing the operation, Shawn had my car hooked up to the computer, and the rest of the guys were involved with checking all fluids and tires and so on. They honored a coupon which was on their website, plus they gave me a discount for first time visiting. I was happy that I didn’t have to get an appointment and the entire work was done in less than 15 mins. I’m very grateful for the service that I received. I’ll definitely be a lifetime customer.

May 05, 2024

It doesn’t matter if I have a Jiffy Lube right next to me I’ll travel to go to this Jiffy Lube the employees there are phenomenal, I’ve been going for at least the last two years and I take other friends cars there

May 05, 2024

Love this place! Super friendly and actually care about the customers. They won't let you drive off without letting you know what's going on with your vehicle. They gave me recommendations instead of just charging me and taking my money. I've been coming to jiffy lube for 15 years off and on at this location and never had any issues. Thanks for the exceptional service!!! If I remembered the two gentlemen's name, I'd post here for recognition on the day of my visit. Visited again 4/15 and received the same awesome service by two totally different people. Jiffy Lube has some of the most honest & non pushy mechanics if you will. Will definitely be returning.

May 05, 2024

Super expensive, like 130 for 4quearts of oil The Walmart does it For $60 full synthetic

May 05, 2024

The staff & Management team worked well together! The best location I have been to ever!

May 05, 2024

Very friendly and fast. Will go again in 3000 miles!!

May 05, 2024

Great stuff great service

May 05, 2024

Very professional staff and a pleasant experience. Not what I was expecting, no high pressure upsell, just good service. Highly recommend! Thanks y’all, will be back!!

Apr 05, 2024

A little expensive but the service was excellent and quick. The Service guys were wonderful. I would definitely recommend this location on Dale Mabry, south of Kennedy.

Apr 05, 2024

So...I was hoping I didnt have to write this review but the lack of communication and response to my complaint forced me to. DO NOT take your car to get your oil change to this location unless you want to wake up to find your driveway/pavers are ruined by oil stain because this location forgot to tighten the oil filter after an oil change. There is a lack of quality control to prevent this from happening. I called the location twice and spoke to Juan and have not gotten a call back from him or corporate to fix the damage caused by the oil leak caused by improper installation of the oil filter. Save yourself a headache and go to another location. I dont want anyone else have to go through this. We take our cars to get serviced at oil change locations trusting what gets done under the hood is being done correctly.

Apr 05, 2024

What a great staff at the south Dale Mabry location