Jim Hendrix Automotive

Nov 07, 2024

They are great company and great service! Honest mechanics who have been in the business for years and working on our cars for years! Thanks again!

Oct 07, 2024

Didn't even bother to play Voodoo Child 0/10 I expected more from "The Best Guitar Player Ever" but all they wanted was my car...

Sep 07, 2024

Good mechanic, fair pricing.

Sep 07, 2024

He did a good job 🤠🪶🐴

Dec 07, 2023

Brought my kia here for a clogged catalytic converter. They got me handled quickly, explained everything they did, and had me out same day despite having a little bit of a backlog. Saved me over $1000 and got me taken care of way faster than the dealership (got me in almost a month earlier too.) Definitely a place I'm putting on my short list of trusted shops

Dec 07, 2023

OUTSTANDING service! Fair prices, reliable, and top-notch mechanics. I'm a loyal customer.

Dec 07, 2023

Trustworthy, reliable, professional, and excellent value. The only place I got my cars serviced in Louisville.

Dec 07, 2022

Left a vehicle at this shop that needed service and was quoted that someone would look at it within the week. Over a month later no one has looked at the vehicle. They left it unlocked in their parking lot for weeks. When we went to pick it up there was a gentleman at the counter that said he didn’t care if we came and got it or left it. It made no difference to him. Definitely wasn’t worth our business.

Dec 07, 2022

Solid work. Straightforward people.

Dec 07, 2021

I previously had work done on my 1994 Miata at Jim Hendrix with satisfaction and decided to return there when further work was needed. After being there for a few weeks they finally drove her and figured out what was wrong but kept giving me one excuse after another as to why they had not been able to perform the work. They never once called me with an update. I was always the one calling them to get the status of the repairs. There were several occasions when they did not even answer their phone. I would leave a voicemail but never received a return phone call. I was assured on more than one occasion that they would get to her “next” only to call today and be told that they didn’t know how much longer it would be which is when I decided enough was enough. She had been at Hendrix’s for 2 1/2 months. Communication goes a long way with most customers. If they had communicated with me on a regular basis I would have been more informed on how long the actual repairs were going to take instead of stringing me along for months with excuses. They’ve lost a customer but I don’t think they even care based on my conversation with them today.

Dec 07, 2021

Very honest and accurate diagnose of a complicated situation with my vehicle. Highly recommend.

Dec 07, 2021

great service, they even called when it was taking longer than expected. I'll definitely go there again

Dec 07, 2020

Has kept my dad's old truck on the road for years! Wouldn't trust anyone else with our hunk o junk lol

Dec 07, 2020

Thorough, quick, and friendly service at Jim Hendrix Automotive that doesn’t feel like you or your wallet are taken advantage. Only place we go now.

Dec 07, 2020

Very honest. I thought something MAJOR was wrong with car. Turns out something pretty minor. Will definitely be back to have my car worked on again. Thanks Jim!

Dec 07, 2019

Always great service and VERY fair prices!

Dec 07, 2018

You don't have to worry about a warranty on service because they do quality work- every time!

Dec 07, 2018

Always good service and reasonable prices at Jim Hendrix. I never feel like extra service is being pushed on me. Happy to have found a trustworthy place to take my car.

Dec 07, 2018

Great customer service. Fast service and very reasonable prices. Location perfect for me too, takes away stress of a drop off!

Dec 07, 2018

Great service and always fairly priced. Love having these guys down the street from me. Only place I’ll go!

Dec 07, 2017

I liked the service!

Dec 07, 2017

I used to be a mechanic and I have been coming to Jim Hendrix Automotive for 10+ years. I have recommended them countless times and will continue to do so.

Dec 07, 2016

Finally a great mechanic

Dec 07, 2016

This is a good shop. I've used them twice, both times for fairly major surgery on a Japanese Luxury car. I have a technical background and know what I'm looking at.