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J&J Truck & Trailer Repair

5

4

3

2

1

3.8
(156 reviews)
Review highlights

"This is probably the best service I have ever had! Great costumer service as well as fast and reliable. Would 100% recommend to anyone needing service!!!"

"Highly recommend Mr.Ortega gave us great service and customer service."

"They will charge you 400$ just for connecting diag laptop."


Overview

Categories

Truck repair shop

Website

N/A


Hours

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours


Description

J&J Truck Repair, located in El Paso, TX, is a full-service trailer repair shop specializing in a wide range of services, including emergency roadside assistance, brakes, computer diagnostics, AC repair, towing, differential repair, electrical repairs, tires, forced regen, fuel delivery, RV repair, jump starts, lift gates, and mobile welding. With a team of experienced mechanics, they are dedicated to providing top-quality service and ensuring trucks are running optimally.


Reviews

Oct 27, 2024

They came did nothing and changed me $600 they are such a ripoff they just chased battries and said there is nothing that can do when we spoke on phone they said we will charge $150 to come and $120 if they can't fix it and when they came they charged the dubble such a ripoff people stay away


Oct 27, 2024

They will overcharge you for lack luster work. Highly do not recommend. Charged nearly $1200+ for a local move to inspect a chassis, no repair was made. Threatened to impound when their charge was questioned. Terrible business.


Aug 27, 2024

I request you guys to don’t go there , these guys first starts work on my truck’s kingpin before starting they said it’s just 2 hours job .They open it and start working and then said if we have to proceed you have to pay $12000 , we said we don’t wanna work with you guys , and they said if you leave the shop you have to pay $7000 and when we paid 7 k we were leaving and they called police .


Aug 27, 2024

Scammer business


Aug 27, 2024

Works very quickly


Jul 27, 2024

DONT BOTHER CALLING… RUDE LADY ON PH… just rambled about someone having to locate parts and “uhhh I don’t know…”…. KEEP LOOKING!!!


Jul 27, 2024

I can't give less than one star despite wanting to. Only three months ago, J&j replaced a HEUI pump on my RV. This cost me over $5700. This week, I'm back at a reputable CAT mechanic in PA and surprise, the HEUI is shot. J&J refuses to release the work and parts receipts so that the CAT warranty will cover the work that has to be redone. The HEUI pump J&J installed can't be traced which means it wasn't purchased reputably but was either stolen or from a junk yard and a fake sticker was slapped on it. The part number isn't even traceable ( all CAT parts sold from any CAT part dealer can be traced, according to CAT). J&J charged us for a new certified part. J&J isn't answering phone calls and neither the current mechanic, myself, or my insurance company can reach anyone beyond the receptionist, Maria, who clearly knows nothing about the company she works for. Apparently, her supervisor is never in the office, no matter what day or time the call comes in. This is the shadiest mechanic/tow company in El Paso and should be avoided at all costs. If they hadn't torn our RV apart and locked it up in their yard for a week, we could have moved it to a reputable shop. The worst experience we have ever had!


Jul 27, 2024

They were amazing very supportive and good welcoming. They did amazing job I had my coolant leaking they gave me ride and took me to a dealer to get part and fixed quickly it’s first come first serve. And they will treat you like a family. 🫡🫶 I definitely recommended this guys !!🫵


Jun 27, 2024

Amazing Guys at this truck repair shop. From the top up Johnny the owner to Juan & Chris the Mechanics, they stood by under the heat worked their butts off and helped repair a DEF system failure and an air leak! Johnny was very reasonable and worked out great prices. I definitely recommend these guys !!!!! 100%


Jun 27, 2024

Buen servicio me alludaron con el reefer recomedado


Jun 27, 2024

Buen trabajo


Jun 27, 2024

I got a messed up rim and tire, Chris was able come out to me late at night and fast too! Got the wheel changed out in less than 15min.


May 27, 2024

I have very bad experience with this guys and act unprofessional also threatening with locking my truck and towing so they can charge me more. What happened is that we had a DPF issue the truck dereded to 5 miles an hour we called them and explained what is wrong with the truck they said can com and fix. They come again I explained to them they told me they will hook up the computer and see what is wrong I called them again they told me they did forced regen isn’t working they will perform deferent one again I ask how long it takes and what it will do they said it may work after 6 hours called me again telling me that they need 4 hours and half more for regen I asked I never heard 12 hours regen without fixing anything that’s when they started to threatening me whit towing and more charges finally I ended up paying $1290.86 for regen please be careful this guys are not trustworthy for working on your truck or for service call.thanks


Apr 27, 2024

This place is a scam!!! Stay away from this shop, I had to bring my trailer to change breaks and they told me that they did had the part and they were calling other shop I thought they were helping and they couldn’t find a part that I needed and wanted to change me $300 for nothing which they didn’t even inspect my trailer and I refused to pay and their manager came block my truck and trailer so I couldn’t get out and told me to leave the property without taking my truck and called the cops on me thank god the cop showed up and their story didn’t match up and cops were cool with me and cops told me that they have violations!!! SCAMMERS SCAMMERS SCAMMERS


Mar 27, 2024

Charged me $600 just for diagnostic. Just pluged in the laptop. AVOID GOING THERE.


Mar 27, 2024

Scammers, they will steal your money.


Mar 27, 2024

They charged me 957 dollars to jump my batteries to my 579 Peterbilt. They mechanic was here for 1 hour and they charged me for 3 and they charged me for calling and it was 125 and 75 miles going and coming, when the guy was 15 minutes away. This place is highway robbery


Mar 27, 2024

They will ripp you off ❌DONT GO THERE❌


Feb 27, 2024

I had my Driver go to this shop and they charged me 405.00 for labor...all they did was go under the truck and said my transmission and clutch needed be replaced. that they charged 3 hours of LABOR Really Then They are charging me 45.55 for shop supplies, when i called to ask what the shop supplies were used they stated that it wes a fee that they charge and it could be for anything. so paying 449.55 for 1 hour worth of laver is Robbery. If i could give 0 stars i would


Dec 27, 2023

Called them to fix a 3 in 1 sent pics told them what was needed. Tech came unprepared spent unneeded time tracking down parts he should have had with him to begin with. $2300. They had us over a barrel and took full advantage.


Nov 27, 2023

Avoid this shop at all costs! They will charge you 400$ just for connecting diag laptop. Then they will try to peddle you the repairs that unnecessary to fix the problem. When you decide to take the truck to another, more reasonable, and pay them for so called diag they will try to up charge you for 2 hours of labor for "time spent looking for parts" and will threaten you to hold your truck. Unprofessional, ridiculous good for nothing place!


Nov 27, 2023

Best price, Best service


Nov 27, 2023

Excellent


Nov 27, 2023

I called j&j, Chris got to me, found the problem, and had me back on the road in 3 hrs! Great work!


Nov 27, 2023

I had work on my trailer from jj trailer repair I was recently coming out of spring tx towards Houston and I had a blowout on the side of the road and I didn’t have a clue of what to do until I seen jj trailer repair on google and decided to give them a call and I’m glad I did because I had perfect service thank you fully recommend fast service


Nov 27, 2023

I used j&j for a repair on my trailer I called around first and they were one of the most Reasonably priced places they also got it done really fast. Anytime I'm in the area And need something I'll definitely be calling them again.


Nov 27, 2023

I used this company for roadside repair for an air line a technician was able to make it to me within 20 minutes and I was back on the road in no time 100% recommend


Nov 27, 2023

I was in Dallas/Fortworth area and I was in dallas traffic and I had a air leak and I called jj truck and trailer repair and they sent one of there technician out I found out I had a bad brake chamber and I tell you I had the best service I ever had the technician had the brake Chamber off and on quick I just really recommend everyone to give them a call.


Nov 27, 2023

I was so happy with the work they did on my truck they got my batteries done fast and back on the road I highly recommend coming back.


Nov 27, 2023

It’s savior on the road service, Talked to Johnny and explained my problem, my driver down on the road with reefer starting issue, he helped me in the quick road service at Las cruces, NM. I would say knowledgeable and perfection at its best and quick in time to fix. Thanks for the great service J and j…


Nov 27, 2023

Liars, charging for nothing


Nov 27, 2023

Rude, lady doesn't know what she's talking about, will throw an hourly rate at you and hope her worker can do the work, not competent


Nov 27, 2023

SCAMMERS AVOID THIS SHOP !! Taking 700-900 dollars for nothing, save your money


Nov 27, 2023

These guys will not disappoint you! I've used them many times and the only time I was confused about pricing I was able to talk to the owner and he straightened it out for me, simple misunderstanding. I'll never call another company as long as I'm in an area they cover