Joe Hudson's Collision Center

Oct 05, 2024

Got my car fixed here after a collision and they were very prompt and helpful with me during all repairs. I had a minor issues with my Nissan after pick it up (may have been my fault) and they addressed the issue the same day no issues and did service with great customer service. If I was to ever work with someone Ryan would be my go to guy. Thank yall so much for your time and corporation with me. Nia Benjamin

Sep 05, 2024

I brought in a spoiler off of a Mustang to get painted gloss black. The spoiler had to be repainted 3 different times. After the third time I went to go pick up my spoiler. It was sitting on the ground inside the office. I already had a feeling that there was going to be a problem and sure enough the job that was done was awful. I was issued a refund, which was fine, but now I’m left with a spoiler with a bunch of material on it that another shop will have to strip down because the estimator (Ryan) didn’t want to paint it again and acted as if I was the issue. He had no professionalism. His frustrations were towards me instead of the crap job they did. If you’re having something small done, I would avoid this place at all costs. Here are some pictures of what I was presented with and they expected me to be okay with it. No paint on the edges, runs everywhere, scratches, cracked paint. Pathetic. I would give 0 stars if I could. Anyone who has seen the spoiler has said it looks terrible. I will get another shop to fix what they couldn’t do. Can’t even paint a spoiler without screwing it up. Do not use this shop unless you want major problems.

Jun 05, 2024

Thankfully for us, that tow cars here, There's ample space to work with. The receptionist was friendly and accommodating to my company's requirements for a p.o/r.o number for billing purposes.

May 05, 2024

Didn’t do repairs, but their staff helped with getting my vehicle inspected and taken care of for the insurance company. Family’s done past work here as well. Great people!

May 05, 2024

Great job, super quick. Wonderful communication.

Mar 05, 2024

Satisfied with work and customer service.

Mar 05, 2024

Super easy to deal with Travelers. Called insurance company who reported claim to them. Representative called and gave him info which he sent to body shop. I called to body shop to check on situation and they told me to bring car in Monday of following week. Travelers also arranged rental car for US which met us at body shop and then picked up car there after we got our car back. Made things very easy.

Feb 05, 2024

Very good customer service and quality repair

Jan 05, 2024

second time to use this location, excellent results.

Dec 05, 2023

Expedited and excellent customer service

Dec 05, 2023

Great customer service and great work.

Dec 05, 2023

Great people. Great work on my Corvette.

Dec 05, 2023

I haven't gotten my car back yet. Just dropped it off on the 9th. Of course they said that I hit a brick structure when I hadn't. My car was struck by a hit and run driver of a Chevy pickup.

Dec 05, 2023

People are great! Fought through issues regarding parts delivery. They always kept you up to date regarding expectations. I'll go back!

Dec 05, 2023

Professional service

Dec 05, 2023

The staff is fantastic; the workmanship was terrific, couldn't be happier. My husband's Honda was in for a repair but they listened to me re: advice and help on a cosmetic issue with my Lexus. They didn't have to do that but they were patient, incredibly friendly and helpful. The administrative person (so sorry, I forgot your name!) who greets and guides you through is smart and considerate. Love this place. Hate wrecks. Love JH.

Dec 05, 2023

Went in for an estimate on very minor damage to a 1994 Chevy Blazer. This truck recently had a new paint job, but not by Joe Hudson's collision. The area of Hoover I live in has parking on the side of the road. Most people park close to be courteous and allow all those who want to park in the street room to. So I was upset but not surprised when I saw that someone had backed into my front bumper. Although the damage was minimal I wanted it fixed. I went to Joe Hudson's for an estimate. When the estimator first came outside he acted like he didn't want to work on my truck. Said that parts would be too hard to get for it. I explained it all the parts on the front were new and I had just recently ordered them online. He continued to make excuses, and never referred me even after I asked him to direct me to another shop. He wrote down the parts needed and told me he called me in a few days. I called him back a few days later after not receiving a call from him, and he told me he was still working on the estimate. Now it's been 2 weeks and I still haven't heard from this guy. If he would have given me the name I would have went to another shop. These are pictures of my truck it's not a junkbox . What gives?

Dec 05, 2023

Best repair shop and experience ever!

Dec 05, 2023

First and foremost, the customer service was exceptional. The receptionist Ashley was a sweetheart. The moment I walked into their clean and organized facility, I was greeted with a warm welcome and a genuine willingness to help. The staff at Joe Hudson’s Collision Center did a fantastic job on my car in a very timely manner. I highly recommend!

Dec 05, 2023

Great service, friendly and helpful staff, quality repairs!

Dec 05, 2023

Poor paint quality control.

Dec 05, 2023

Probably the worst body shop I have ever dealt with. All they did was make excuses for their poor paint work and argued with me that that happens sometimes. There is buffer haze all over parts of the vehicle that was asked to be addressed and on the third attempt so that they couldn’t fix THEIR mess up on brand new paint. I would HIGHLY recommend you take your vehicle anywhere else but here.

Dec 05, 2022

I had my Audi Q5 worked on here after a wreck in Dec 2020 - It took longer than expected but that was understandable due to Covid and shortage of car parts. However the car never looked the same on the front and they used a different headlight than what was on the other side of the car (claim this was because of my State Farm insurance) Grill and hood not aligned on the front and looked like it was hanging over. If you have an Audi I would recommend having someone else repair your car if you want it to look right. I should have looked around more. Probably ok for other American made cars just wish I had read a review like this before taking my car…. The staff was very friendly.