John Erb's Services Center

Dec 05, 2024

Dishonest; Horrible awful communication; Kept my vehicle for 7 days before they even looked at it. Kept saying we will look at it first thing tomorrow and never did. Don’t expect them to call you back if they say they will. Spent thousands of dollars to fix an issue that never got fixed. They replaced a bunch of parts they thought was the issue and never fixed what I brought it in for, and of the parts they replaced such as CV Axle and Driveshaft within less than a year aprox 6 months they failed and they wouldn’t cover under warranty. Denied to help in anyway whatsoever after already stating they would cover under warranty. Asked to speak with the manager(owner John) and was told he was avoiding me. After 8 days and 2 of those days waiting for the promised call from John I drove to the shop to speak to John in person. Without a curse word or a raised voice I tried to understand why they wouldn’t cover under warranty and was asked to leave and if I come back they will call the cops! I grabbed my truck and will never return. I highly recommend never going here. They save you money just to screw you in the end and cost you more. That doesn’t include the combined months plus between visits that they had my vehicle to never even fix the problem and only give me more problems. Time is money too. I’d give 0 stars but I can’t. All in all they will screw you over and when you ask why threaten to call the cops.

Dec 05, 2024

Fantastic experience I would not take my vehicles anywhere else.

Sep 06, 2024

Awesome people Awesome service.stand by the work they do.

Sep 06, 2024

Nice employees, the commercial got me to come in, however the $175 an hour labor charge will stop me from going back. Update in response to owner: That's great if those services are needed...when they are not it's expensive. I wish you continued success.

Aug 06, 2024

Excellent service. Excellent pricing! Definitely recommend

Jul 06, 2024

Professional and polite. Cleaned up the inside of car before returning to me which I appreciated. Overall a Good experience.

May 06, 2024

John Erb's did a great job troubleshooting our Jeep which stopped while driving and would not restart. It turned out to be more than one issue and they spent significant time troubleshooting and fixing the issue at a very reasonable price. The place for repairs!

May 06, 2024

I have been taking my cars to John and Henry for almost 20 years. These folks are knowledgeable and trustworthy. I don't take my cars anywhere else. Thank you for all you have done for us.

Apr 06, 2024

Always super nice and helpful! Have gotten tires from them a few times + regular service and it’s always the best deal, in my opinion. Only place I’ll go!

Apr 06, 2024

Highly recommended for repairs and maintenance! We had a really challenging situation with our truck, and they helped us through it.

Apr 06, 2024

I stopped by here this morning while driving my sisters car because I had a little emergency and they were super friendly. They quickly looked at it and fixed whatever it was and got me back on my way. Thank you for everything!!

Apr 06, 2024

I went to ask where I can get my tractor tire fixed and the owner and person with him rock! They helped me a lot and even gave me pens. Owner John is a gentleman, he will stop everything to help you. Go check them out!

Mar 06, 2024

Excellent customer service

Jan 06, 2024

Great place to have your car repaired. Won't trust my car anywhere else

Dec 06, 2023

I purchased RV tires from Mavis Auto and had a blowout on I-75 last April. I had to have our coach towed to John Erb for damage repair. John immediately noticed that Mavis had installed Jeep Wrangler tires for my steer tires. We were lucky we were not killed when the blow out occurred. John put me into a new pair of Michelins with directional tread and we had no problems driving through 18 states and 11 national parks last summer. John and his staff earned my trust and respect. This is the only place I will take my coach to have serviced. Thank you Mr. John

Dec 06, 2023

These guys are the real deal. I see a lot of complaints about wait times or poor workmanship. The wait times are because everyone else around knows these are the guys to go to, so yeah you may have to wait but they'll tell you exactly how long you'll be waiting and when you can bring your car back in to be serviced same day based on their queue. As far as workmanship? I had no issues and I can assure you no big box car shop can compare. I like to do my own work on my car but there's still plenty that's a little above my pay grade, so when that happens I know I'm bringing my cars here. You will be told an estimate of costs, you will be called again if something comes up to change the cost and asked if you wish to proceed. Their labor price is fair for what you get. I brought my car in twice for some minor repairs after buying it used. They remembered me from previous times I brought a car in and were happy to work with me again. All anyone really wants from their mechanic is professionalism, integrity and workmanship and these guys got that. What more is there to say?

Dec 06, 2023

Very impressed, they really care, and do a great job

Dec 06, 2023

Very nice place, very professional I would recommend my friends to take their car here for fix

Dec 06, 2023

Everyone there is kind and helpful. Mr. Erb was also there, very nice guy! Pleasure to work with them!

Dec 06, 2023

Good people, family owned business. They go to my grandmother's church and our whole family takes our cars there anytime something needs fixing. They won't milk you for every dollar they can get or take advantage of your lack of knowledge if you are not a car person. I've been going to them for 14 years since I first got my car and started driving and I would highly recommend them to anybody for car repairs

Dec 06, 2023

The whole staff was absolutely wonderful and even helped solve an issue with our car carrier quickly. Very pleasant and extremely helpful!

Dec 06, 2023

These guys were helpful and business like in getting the truck to me and returning it.

Dec 06, 2023

Wasn't cheap. They did do a good job though and even detailed my nephews POS that we brought in for engine work.

Dec 06, 2023

We needed a truck for a move, and these guys were great. They were friendly, worked with my timetable, and affordable! Hopefully I'll never move again (so say we all!), but if I must I'll call here first!

Dec 06, 2023

We went there to get a moving truck and the person at the front desk was very helpful and understanding because we needed the truck for a few days and maybe more because we didn't know if the place we were moving into would be ready, and we even needed it for another day and he didn't give us any trouble and understood why, great service, great people.

Dec 06, 2023

Always reliable and helpful.

Dec 06, 2023

Brought in my car Thursday, it didn’t get looked at until Saturday afternoon. Got a quote for $950, two other places I’ve called quoted $600 and $453 for the same thing.. seems almost predatory. A manager did help me, and got pricing down to $600, but at this point because of the inflated first quote, I’ll never spend another dollar here.

Dec 06, 2023

I don’t usually write reviews, but have to say the amazing service we got from Henry here! I had dropped my engagement ring in between the chair and center console and it was wedged where I couldn’t reach. In a panic, I called the closest auto repair shop. As soon as we got there, Henry helped us out, took the chair off, and was able to reach my ring!! He wouldn’t accept any payment or tip, but helped us out of the good of his heart. I highly recommend this place for any job. Thank you so much Henry!!!

Dec 06, 2023

Integrity

Dec 06, 2023

So much appreciate John Erb and his level of service. Above and beyond. Truly an outstanding individual. Thank you, John and everyone at John Erb's. I am grateful to have this amazing shop around the corner.

Dec 06, 2023

not friendly business- i came in with a simple problem and left with a simple problem.