John the Muffler Man

Nov 07, 2024

Helpful, honest, and fair.

Oct 07, 2024

Attention Marquette Parents: If you have a child with a car at school and you are hours away when she calls that her car is in trouble, go to these guys. My daughter had a tire pressure light and a rusted exhaust pipe and John’s fixed it for her immediately at an awesome cost. You need to save their shop in your contacts because one day your kid will call with an issue. Fourth generation family business and look at all their customer reviews…they are fantastic! You are not being charged a franchise fee like a chain operation. I will be telling all her friend’s parents to do the same. These guys are courteous and realistic.Her car has 250k on it and it’s not worth a whole exhaust system. New flex pipe and she’s ready to go. As a Dad, I am so grateful for John’s professionalism and care to make sure my daughter is safe. Thanks guys and God Bless! Jeff

Oct 07, 2024

Great place they can fix your muffler cheaper than anywhere else!

Oct 07, 2024

Mike and Trever are extremely knowledgeable and the prices are good. Small shop so you may have to wait a few days to a week to get service, and they stand behind their work

Oct 07, 2024

These are quick and professional people. Couldn't be happier with the service I've been provided each time I've asked for their help.

Oct 07, 2024

They helped me quickly. All staff were kind and the quality of work was high. Price was very good too. Definitely coming back since they had mine!

Sep 07, 2024

Always doing the job right and trying to save you money in the process.

Aug 07, 2024

Got me in same day for an exhaust issue (Cracked flex pipe on toyota camry, caused loss of torque and large vibrations / rattling). Explained issue and options for repair, ended up doing some small metalwork and a weld, I was in and out in 90 minutes for a grand total of $130. Trevor was friendly and professional 👍

Aug 07, 2024

Great experience! They are very honest and trustworthy. They make sure to thoroughly explain the problem of your car and what they do to fix it. They are a 4th generation business and do an excellent job. Would recommend!

Aug 07, 2024

Went in one day in need of an exhaust leak, they gave me a free quote by inspecting the problem, threw on my gasket and welded on a brand new flex pipe connecting my downpipe to catback. Was very satisfied with their work and will look forward to coming back. Would highly recommend them and go and get your car worked on if you can beat the other customers to it!

Jul 07, 2024

They're so sweet & they explain everything to you about your ride

Jul 07, 2024

Very pricey, its definitely good work but they OVERCHARGE. I don’t know if the parts are overcharged or they’re just over charging people but I wouldn’t recommend.

Jun 07, 2024

Highly recommended trustworthy shop!

Jun 07, 2024

Kind staff, quick and very thorough service, and very reasonable prices! Will definitely come back again if needed.

Jun 07, 2024

This place had the BEST customer service experience I've had in a long time! Informative, reasonable, and prompt. Thanks!

Jun 07, 2024

WENT TO HAVE MY EXHAUST SYSTEM CHECKED.WHILE GETTING A STALLED AND EXPENSIVE QUOTE, LETS JUST SAY THAT THE ONE HEAVY AFRO- AMERICAN GUY WENT THROUGH MY CAR AND HELPED HIMSELF TO MY BELONGINGS 😡 VERY DISAPPOINTING!!!!!! I WILL BE FILING A POLICE REPORT AGAINST HIM IN THE AM WOW JUST UNBELIEVABLE.

May 07, 2024

Literally the best! Even removed a dead rat from my daughter’s engine! Honest, reliable and reasonable.

May 07, 2024

Mike got me in for some exhaust work on short notice. Pricing was reasonable. Chuck, the technician was very friendly, efficient, and showed me the exhaust repair he did which I appreciated. Chuck did a great job. I will definitely bring cars back here in future for work.

Apr 07, 2024

ABSOLUTELY FABULOUS!!!!!

Apr 07, 2024

Always know that place knows there cars!!

Apr 07, 2024

Always the most helpful and efficient crew! They are very straightforward and won’t unnecessarily upcharge, give regular updates and communication, and go the extra mile to ensure a safe work vehicle. I have recommended this place many times and will continue to, thank you for all the hard work!

Apr 07, 2024

Came in day-of for a muffler repair. They gave me an honest assessment of the issue and issued a quote quickly. I thought the price was competitive with others provided while I was searching. They had a new muffler on my car in about an hour, half an hour less than quoted! They gave some additional insight into some future repairs that may be needed and how severe they are. Thanks Guys! You have a great team over there!

Apr 07, 2024

First time I went to John the Muffler Man, I did because the Goodyear Tire & Service was book solid for a couple of weeks. The exhaust system had a large hole right under the driver and was making a terrible noise. I went to John the Muffler Man and I was expecting a $300+ bill. Mike and the team told me they could get fixed with a simple weld. It ended up being $60. Really, that cheap? What is the catch? There was no catch. Mike told me that the rest of the exhaust system could fall apart but they would stand behind their weld job. Since then, I had other services done. More recently the car was making a strange noise in the driver side. I took it to Mike and the guys again and they were honest in describing the issue. Front coil spring was cracked, struts and shocks were done (I have a 2013 JX35). Parts and labor were very reasonable and they give you their honest opinion on what could be done, vs what needs to be done. Very happy with the service done in Sep 2023. Fast forward Feb 2024, the car was making strange noises again. The type of noises that you know that there is something wrong. Took it to Mike and the team again and when I went to pick it up, there was no charge. Once again, Mike told me what the problem was and since it was a simple fix, they did not charge me a dime. It continues to amaze me that this shop is motivated by doing things right vs charging the most money possible. Who would have thought that honesty and professionalism is the best marketing you can do. Word of mouth spreads fast and these guys are the real deal. One last thing: when should you take your car there? As soon as your car is out of factory warranty. I would not hesitate to give Mike and his team any work related to my car going forward. Keep up the good work!

Apr 07, 2024

Great service and awesome place to get your car repaired.

Mar 07, 2024

Decent enough

Mar 07, 2024

Friendly, reasonable prices, and quick service depending on the work being down.

Feb 07, 2024

Not good.

Jan 07, 2024

My heat shield was loose and, although that gave them an opportunity to charge me whatever they thought would be reasonable, they didn't ask for a dime. I appreciate Mike and the guys for their honesty and professionalism.

Dec 07, 2023

Called to see if I could bring my car to have it checked out. The guy seemed very hesitant to offer an appointment time saying “it depends on when we can get to it”. ???? Okay? So when is that? Normally people just tell you what their earliest appointment time is. I’m not bringing my business to a place who doesn’t want it.

Dec 07, 2023

Excellent place to get your car worked on

Dec 07, 2023

If there was a negative 5 i would give them that! This is a terrible shop! I was referred here when Iived in Colorado and I have visited this shop twice ever in life. The first time i took it in was in mid-2022 because my check engine light was on. They did a free diagnostic for me and my repairs were barely 400.00. Not too bad at the time and a was well. But about 7 to 8 months later my check engine light came on AGAIN! So i took my car in to be looked at and diagnosed before moving back to Colorado in April. The second time my car was taken into this shope was on February 27th 2023 and I told that I also needed brake pads and rotors, cabin air filter, control arm repairs because of milwaukee's potholes, a blower motor resistor because one of the temperaturs setting on my heat/ac wasnt working, amd evaporator canister purge valve/solenoid all remove and replaced. I also decided to get an oil change and fluids topped off while at it because why not! I paid this shop almost 1300.00 only for just a few months later to have my check engine light come on AGAIN, my breaks are squeaking AGAIN, my heat/ac doesn't work at all now and now the coolant that was used was not for my type of car and it was concentrated! And not even mixed which has totally crapped out my engine and now i need a new one! DO NOT TAKE YOUR CAR HERE FOR ANY BIG OR SUBSTANTIAL REPAIRS! they basically bandaid-ed my car and didn't due thier due diligence as mechanics to thoroughly inspect the car which is what I asked for and they half assess fixed what i asked of them. 🤬🤬🤬

Dec 07, 2023

They do great work, they are fast and efficient. Very fair prices. Highly recommend them for car repairs.

Dec 07, 2023

They got in me in right away and fixed something another shop had already messed up. So thankful :)

Dec 07, 2023

Took my car here a couple times for repairs. They were upfront and charged a fair price. When my heat shield rusted through and was dragging, they fixed it and didn’t even charge me! A great business