Jones Goodyear Complete Auto Repair
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Review highlights
"I had several car services a few weeks ago and these techs were awesome. Very thorough on explaining what was needed and customer service was great. I would highly …"
"Quick and friendly service replacing my rear brake pads and rotors."
"Had an amazing experience there with a Groupon service coupon."
Overview
Categories
Auto repair shop
Directions
12630 Jones Rd
Houston, TX, 77070
Phone number
Call: (281) 970-6991Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 12:00 PM
Reviews
Nov 22, 2024
Very professional. Will be back in future. Sams always been very professional. Sage is a very good mechanic. Hard to find.
Nov 06, 2024
Great service at a very reasonable price!! Fast work as well have been coming here ever since I moved in this area.
Nov 06, 2024
Sam always provided great customer service before my last visit. He wouldn't renew my state inspection even though he's done it for years in the Sam condition. He never charged me for an oil change or inspection. Now he says it's $80. I'll find a better shop.
Oct 27, 2024
Prices were reasonable. Quick and friendly service replacing my rear brake pads and rotors. Did not upsell me or keep my car longer than necessary. Would definitely go back.
Sep 27, 2024
I went in today for an alignment and my check engine light. I really wish I had gone here before I went somewhere else. They were friendly, honest and have competitive prices. They have a nice waiting room with water, coffee, free Wi-Fi and a vending machine. They are close to several places within walking distance if you don't want to sit and wait.
Sep 27, 2024
Phenomenal! You won't be disappointed. Even if you are due to a mistake, please extend some grace. On the other side of grief is grace and mercy. I absolutely recommend the services provided by this team. I have to acknowledge the exceptional service of Sam, who took my initial call while in frustration from another service provider. I am in deep gratitude to these men of service and devotion. They went above and beyond with my vehicle. I thank the Lord for their hearts and act of kindness. It's beautiful to know that there are good men doing good deeds because being good is good enough. I value and deeply appreciate the experience I got here today. We, l worth the hour and half drive. I hope you all are abundantly blessed for the good things you do when no one is looking.
Jul 27, 2024
Had a good time at this location a delightful experience with my appointment service thanks
Jul 27, 2024
Los recomiendo 💯 son personas honestas. Llevamos el BMW de mi hermana con un problema de liqueo de aceite producto a un mal manejo en otro taller. La atención es muy buena y el trabajo excelente!!! Gracias, definitivamente regresaremos cuando haya otro problema.
Jul 27, 2024
Sam the best help ever. And the guys in the shop work great on my vehicles and always take care of me. Thanks
Jun 27, 2024
My new go to shop!
Jun 27, 2024
So so so pleased with this location and the job they did on my Hyundai. Sam and his team are honest, have integrity and do amazing work. They explained every issue with my car and worked with me to give me the best price possible. They work very quickly and efficiently. Customer service is just as amazing as their work! Thank you Jones Goodyear!
Apr 27, 2024
Great customer service had my car fixed and working quickly.
Apr 27, 2024
Went to this good year with my truck barely making it down the road, drove away smoothly without spending too much. Sam was very helpful and polite.
Apr 27, 2024
Car repair is expensive, but these guys have done their best to both do what they can to identify a problem, and to give an affordable price. I was nervous to turn my car in to this place to have parts removed, while I was financially tight, but they handled that free of charge.
Apr 27, 2024
Great service.
Mar 27, 2024
Sam and Sage are super nice and honest at this shop. I went to a different mechanic and got the control arm replaced on my vehicle and after it was "completed" I went to this Goodyear for the alignment. I noticed some clanking driving home on the passenger side. I brought it back to Goodyear and they checked it out for free and told me the other mechanic (not them) didn't tighten the sway bar links to specs so it was working its way loose on one side. They tightened it up and I was on my way. Go here, they're amazing and honest. Thanks guys!
Feb 27, 2024
I will never take our vehicles any place else. What a great run business. Owner very honest. He even honored Groupon prices. Got both front & rear brakes done in 50 mins. I asked him what it would cost to bleed the brakes while he was at it, and he gave me a price. I asked him if it was really necessary and he said, not really, only if your brake pedal goes to the floor. That was very honest. He just could have said yes and took my money. Thank you for the fast service guys!!!!
Feb 27, 2024
Terrible, waste my time twice, won't be going back. There's a reason they offer Groupons for this location so much, it's because they can't keep customers. Went there for oil changes til I went to another place once and had to buy a new oil plug since Jones cross threaded it. Tried to go twice for a wheel alignment, 1st time my truck is too big, crew cab long bed super duty, ok, fine. Got another time with a 4wd Tacoma and they say it has a lift so they can't do it. Well I called both times and scheduled appointments, it's called ask questions, furthermore the Tacoma is stock 4wd. If you want to waste time and have sub par service this is your place! Never going back again! And it is stock as my buddy manages a well known automotive shop in College Station and he looked over the truck before I bought it. It is a stock height for a 4wd Tacoma.
Jan 27, 2024
My experience was very good and they kept me informed and what needed to be fixed on my car
Dec 27, 2023
Great team and very fair prices!
Dec 27, 2023
Had read reviews and decided to try them for an alignment. Was not disappointed. Quick, inexpensive and very clean waiting area. Would absolutely use again.
Nov 27, 2023
Found my a/c issue. But prices were too high.
Nov 27, 2023
Got me in and out and they’re very reasonable. My usual guys weren’t available but they’re a tough competitor. I’ll be revisiting.
Nov 27, 2023
Great price for alignments, quick service as well
Nov 27, 2023
Had an amazing experience there with a Groupon service coupon. Went for an alignment for my high mileage Camry and it was completed with no issues.
Nov 27, 2023
I always get great service and customer service every time I come here.
Nov 27, 2023
I went in for a brake fluid flush and an alignment. I was immediately served. Drove out 19 minutes later. I couldn’t be more pleased with this business. WaIting room was super comfy, too.
Nov 27, 2023
Love this place. Prices are fair and the do good work. They also are honest in what they do.
Nov 27, 2023
Place gets you in and out. Great for oil changes and alignments. Mechanic work is a bit pricey. Everyone is knowledgeable and friendly
Nov 27, 2023
They always take care of very friendly and knowledgeable staff won't take advantage of you.
Nov 27, 2023
This GOODYEAR RIGHT HERE.. THIS LOCATUON ON JONES RD.... has the BEST customer service I've ever had with ANY other dealership. Sam (the Manager) and Sage (The Mechanic) are two of the most honest upfront gentlemen I've encountered in a long time. I was dumb and rode through the flooded Houston water. Unknowingly, that that would make my transmission slip. Triple AAA towed my van there and they diagnosed and gave me a quote within hours. Sam went out his way to help me find the best price possible even amongst competitors. While, still examining why it was best to get the work and parts from them based on the warranties. After agreeing to get it repaired. It was shipped out and returned in two days with a comete rebuilt transmission. Sage drove and checked it prior to me picking it up to ensure I had no problems. This is only one of the many times we've used this location. Both my daughters had their struts, shocks, and brakes cometed here. My husband recently purchased a cash car Sage checked and completed any necessary work needed for my son to travel safely back and forth to University of Houston. This two AWESOME men treat their customers with respect and integrity. Their non-judgmental and try every effort necessary to safely get you back on the road as soon as possible. They will be our families MECHANIC SHOP. While these two continue to be a part of the business. They made one of my worst life lesson experiences smooth over as best possible.
Nov 27, 2023
Very helpful. Sam is always honest and professional. Sage is very knowledgeable and great at what he does