Just Tires

Nov 23, 2024

Ordered 4 tires online and made appt. Got there to wait 10 mins before being acknowledged. Guy comes from the back in a hoodie, sweat pants, socks and slides. Yep slides. He proceeds to tell me the tires I ordered are discontinued and the next best thing is like extra $20 a tires. Total time to put 4 tires on was 2 hrs n 16 mins and I payed $700 cash. I go to leave there is not one tire cap on these tires. There also was an 80 yr old woman come in to have her tags put on her car she was sitting there for over an hr and was still there when I left. If I had my tool box I would have had that lady on the rd in ten mins tops. Terrible service do not recommend

Nov 07, 2024

I experienced the one of the worst customer service experiences on Thursday the 17th of October 2024 at this location. Upon arriving at my scheduled appt. For my 6mnth alignment I was greeted by the Tech whom appeared to be very frustrated. (Not friendly whatsoever to say the least). When I was told there was 2 ahead of me and it would be about 2hrs wait. I dropped off my vehicle and returned a lil over 3hrs later. Only to see that my vehicle had never been serviced. Still where I left it 3 hrs earlier. When asked how much longer the Tech seemed to be very agitated with me asking. He rudely responded he don't have any idea how long I would have to wait. I try to patronize my local area but it is very discouraging when your treated with lil regard after you Prepay for service. Their friendly when your purchasing these Service Agreements and when it's time for you to be serviced your treated like yesterday's garbage. I'm very disappointed and very unhappy with this service. I was forced to drive my vehicle without being serviced because I couldn't wait indefinitely after making prior arrangements in leaving my vehicle to be serviced for over 3hrs.

Nov 07, 2024

Terrible place to go. Put on wrong tires and refused to replace with correct tires. Didn’t refund money. Stay away, Beware!!!!

Jul 07, 2024

Overall it was a positive experience. They did tell me that they would call me when the tire rim I ordered, was shipped to them. However I learned that the rim was shipped to them after I appeared in person. I did manage to get everything done that I needed done though.

Apr 07, 2024

Awesome services! Chris and his team is the best! Big thanks

Apr 07, 2024

Slow I arrived at 9:00 am asked how long it would be and was told my car was next to be pulled in at 10:07 am and would be ready about 11:15 am. I informed the gentleman that I had to go to work at 12:00. I walked home and back arrived about 11:25 am. It is now 11:40 am. I the gentleman who I spoke in the shop what about the Sebring?

Apr 07, 2024

Thank you 👍 the team, was respectful and helpful, the manager been there for year and still have that amazing! Chris the manager is the best

Mar 07, 2024

Great service!!!

Mar 07, 2024

Pleasant visit! Car was serviced and completed in a timely fashion. I recommend anyone having their car serviced to take it to these guys! Great work was done and I will definitely be back again!

Mar 07, 2024

The Crew at Just Tires are the best around ! They are honest...trustworthy...and knowledgeable !

Mar 07, 2024

Chris the store manager make sure he took good care of my mom car. The staff was friendly professional and polite. Was here and hour and now am out. I definitely recommend this store.

Feb 07, 2024

Excellent service

Feb 07, 2024

I can't help but send another load of thanks to and appreciation for "Alex" and "Chris" of the 6421 Reisterstown Road (Baltimore) location. They are just the best! .....never failing to get me up and on the road again! .....highly knowledgeable professionals who make you feel like family. You guys are awesome! 🙂

Jan 07, 2024

MAKE SURE TO GO SEE MY SON KEITH JR HES THE SERVICE MANAGER HELL GET UR CAR DONE FOR A RESONABLE PRICE N IT WONT TAKE ALL DAY LIKE MOST SHOPS

Dec 07, 2023

Angela at the Front desk was was great.

Dec 07, 2023

As usual the service was excellent. I was taken care of quickly and efficiently. Chris and Azriel care for the customers have top customer service skills. Thanks again!!

Dec 07, 2023

Efficient and conveint service!

Dec 07, 2023

Every one is very compassionate and knowledgeable. I will continue to come to Just Tires to get my car serviced.

Dec 07, 2023

Excellent service and very nice people. Aaron did our work. Did a great job!

Dec 07, 2023

Great customer service.

Dec 07, 2023

Great place

Dec 07, 2023

How convenient a air conditioner recharge went from 69.95 to 361.00 with no explanation but the labor charges on the paper work is over 266.00 when ask by the manager he gave a lame explanation of why DONT GO THERE!!!

Dec 07, 2023

I brought my car in for a tire repair. They took hours and then my car was making a fully sound after I left. I brought it back and they took it for another hour to test and said it wasn’t anything they did. They wasted hours of my time and broke my car, claiming no responsibility. Don’t go here!

Dec 07, 2023

Store# 8966 Team great work 👏 I will come again. Thanks.

Dec 07, 2023

Thank you Alex and team for the quick and friendly service l!

Dec 07, 2023

Very nice. And Ms. Angela was very professional/funny

Dec 07, 2023

Very positive thorough and nice Experience by Maurice Payne

Dec 07, 2023

Chris is great always get the best customer service and vehicle well maintained!

Dec 07, 2023

Fast service and professional

Dec 07, 2023

Great staff great service top O Line

Dec 07, 2023

Great experience from Chris again. Came in with an oil light on that was immediately looked into. Such a friendly establishment and I’m always in and out and you can trust them with your vehicle!

Dec 07, 2023

Quick service. And plenty of rebates. Chris the manager runs a smooth operation. Everyone was professional, courteous and knowledgeable.

Dec 07, 2023

Very rude bedside manner