Kacal's Auto and Truck Service

Nov 21, 2024

Great service and they are good at explaining things in as much detail as you need.

Nov 20, 2024

Fast good service ,Besides that they gave me a ride home

Nov 20, 2024

poor service by all means, not enough knowledge about freightliner trucks

Nov 13, 2024

The experience was very personable and professional. I'm very happy with the exceptional service.

Nov 13, 2024

They recalibrated my tps sensor for the throttle body on my silverado, while other shops couldn't, they're nice good people.

Nov 06, 2024

Excellent service & care

Nov 06, 2024

From the moment I took a step into the office, I was greeted with friendly, knowledgeable, and quick service. I came in for a State Inspection right when they opened and was out in less than 25 minutes! Miguel took his time listening to my request and ensured everything was taken care of in a very professional and reassuring manner. I would definitely recommend this fine establishment to any friend and family! 10/10

Oct 30, 2024

Great service and best technicians in Houston!

Oct 27, 2024

Amazing job, easy to communicate with them. Very professional and gives student discount too Must try💯

Oct 27, 2024

I took my our bus 2 times for a check trans ligth. 1st time they charged about $360 and said it was a "wiring issue & got fixed" Drove it to our lot and check trans ligth came back. Icalled them they said to take it back in. That second visit they kept our bus over a month. & charged over $2,000 & still came back with the same issue & even worae check trans ligth with a slip on 1st gear. I was Left stranded on the westhimer rd with the same issue i initially took it in for the check trans ligth.. Icalled them and said to take it back again! Update: Turns out we need a new transmission. The mechanic gave us a bad diognosis or the transmission got worst when they opened it to change harness. We are trying to come to a solution to this with the shop. We will be making claim in the BBB &Txag

Oct 27, 2024

Ross did a good job replacing wipers.

Oct 27, 2024

The YWCA Houston was pleased with the service provided.

Oct 27, 2024

Their work and ethics are excellent. Repair time was good work in a short period of time (Perfect). I say Thanks For Being A Service I CAN Count On and Trust. Mr.Rickey

Oct 27, 2024

Went above and beyond

Sep 27, 2024

Another GREAT experience when going to Kacal's, speedy service with a smile.

Sep 27, 2024

Got us in and repaired very fast and much appreciated.

Sep 27, 2024

These folks aim to please and it shows.

Sep 27, 2024

Took a bus due to a transmission ligth. The 1st time they charged me around $400 said it was a harness wiring issue that got "fixed" Check trans ligth came back on. & i took the bus back. It took more then a month for them to figure out the issue. The internal transmission harness. I recived quote and expected date for it to be ready. It was not ready by the day they said. Then they sent me a new quote on new battery around $700 more on the bill. because the bus was not not turning on due to the batterys. Batterys were new. But they needed "new ones" took them in. Ended up getting charged $355 to change batterys. Because it took "two hours of labor" it does not take two hours. Total rip off. Getting billed surprised charges .. after more than a whole month being there. They didnt even return back my original betterys. They did not fix the bus. Check trans ligtb came back on!

Aug 27, 2024

Always great service and nice people and fair prices

Aug 27, 2024

As always great professional & friendly 10++ service!

Aug 27, 2024

Great service and always precise with when car is ready from repairs.

Aug 27, 2024

No pressure at all, they were knowledgeable, checked what needed to be checked and provided good customer service. Will definitely be using this repair shop again. Update: Returned to have state inspection done. This visit was last minute and unplanned. Showed up atound 4pm on a Friday, after calling to confirm it was okay to get inspection done. Left less than 15 minutes later, inspection completed. Very friendly and down to earth crew. Pleasant experience.

Aug 27, 2024

They’re our go-to auto mechanic for all of our auto needs. We trust them.

Aug 27, 2024

Wonderful, great service, friendly staff.

Jul 27, 2024

First time going very welcoming and professional. Serviced my car in a timely fashion. Defiantly gained a new customer !!

Jul 27, 2024

Good work very nice team of people and they make you feel comfortable and give you updates on the work love it

Jul 27, 2024

One of the coolest shops I know honest people and good work

Jul 27, 2024

Prompt, efficient and expert service in dealing with a myriad of repair issues on my vehicle. I am grateful that AAA led me to them!

Jul 27, 2024

Great svc

Jun 27, 2024

Customer services exelent

Jun 27, 2024

Excellent service!!

Jun 27, 2024

ROSS WAS exceptional, kind and professional even though I gave him a hard time asking questions and complaining about prices. I'd recommend this place for all your automotive needs, even though it cost me a months social security check. LOL

Jun 27, 2024

Thanks so much quick and friendly staff!!!

Jun 27, 2024

They got me in really quickly. They were knowledgeable and caring. Their prices were very fair. I will recommend them to anyone.