Kadunza European Automotive Service

Nov 07, 2024

Recently, the engine in my 15-year-old VW Passat made a rather horrific noise and I knew this repair was beyond my skill set. I began researching Kadunza for this fix by first reading customer’s reviews. There were so many positive and kind reviews of the workmanship and professionalism of the people that I knew rather quickly where I was going to take my car. I received an honest and very accurate quote for a valve job/remove & replace the cylinder head. I was also impressed with the communications I had with the guys at Middlebrook Pike location. I highly recommend Kadunza for European Car repairs! My old car sounds and feels like it’s almost new again. I am very pleased with the quality of their work!

Oct 07, 2024

Great place to get your European car serviced and awesome people to work with!

Sep 07, 2024

Absolute top notch service. If you need a european vehicle worked on this is thr place to take it to

Aug 07, 2024

I have been going to this shop for ever since I have owned a BMW. This guys are awesome and the only shop I go to.

May 07, 2024

I cannot say enough about how great their customer service is. They have been very honest with the repairs needed on our vehicle. They actually even walked us through this current issue which we have all determined it's probably not worth spending the money to fix. You can ask for any more honest than that. Great group of individuals

May 07, 2024

I’ve had nothing but great experiences with the crew at Kadunza. Purchased some used parts at a great price and had all my questions answered as I prepare to have them work on my e30. Huge shout out to Robert and Blaine for making me feel at home in their shop and taking time out of their busy schedules to talk BMWs with me. Can’t recommend this place enough, and I’m super excited for them to work on my car in the future!!

Apr 07, 2024

Awesome people and knowledgeable techs

Apr 07, 2024

Customer Service! Absolutely the best experience I’ve ever had from an Auto Service. Customer satisfaction seems to be their main priority. They informed me of every step in the process in detail. Friendly, professional, reasonably priced and expert repairs. Estimates were spot on. Exceptional overall value for the service we received. Thank you! *EDIT Just want to personally Thank Brody, Tanner and the entire Alcoa highway location for providing exceptional customer service. They’ve worked on 2 additional vehicles for me since the original post and I could not be happier. Wish I could give more than 5 stars

Apr 07, 2024

This was an awesome find! The staff is incredibly friendly and incredibly knowledgeable. They took the time to explain everything they were doing to diagnose and then fix the issue with my vehicle. The service was exceptional and the work performed was quick and thorough. I will definitely make this my primary repair shop. I cannot rate them high enough and I look forward to checking out their second location in Alcoa. If you have a BMW, this is the place to come.

Apr 07, 2024

Took my car in for a check engine light diagnostic and was greeted by a super friendly staff. quick turnaround time for the fix of my car definitely really pleased with my visit! definitely will be back!

Mar 07, 2024

After multiple visits and saying it was fixed, there's still a problem. I think it's a guessing game for them and more money from us. Being unable to directly answer your reply, I will here. It doesn't seem your reply is totally accurate. Please do provide all the information you advised you have. Also, are you aware the vehicle was damaged while at your business and no accommodation provided since you kept it several days? I feel my post is accurate based on our experience with your company. Have a good day.

Mar 07, 2024

EDIT: Kadunza, I would very much appreciate you taking all information about my vehicle and the nature of any repairs out of your response. My problem was your mechanic told me it "might" fix the problem, which for a 4 figure repair, seemed ridiculous. Original Review Have had good and fair experiences here. Ultimately, I don't feel like the service is great and the communication is lacking. I'm trying a new mechanic for now.

Mar 07, 2024

Friendly, helpful staff willing to break things down and talk to you like a person. A little pricey, but hey, you're driving a fine automobile and certain costs are to be expected

Dec 07, 2023

Always professional from diagnosis to repair. These guys only use oem or oes equivalent parts. One of the only shops in town that you can trust with your older european sports car or your brand new SUV. They provide excellent work whether it’s basic maintenance or prep for your next track day or club race. Great with BMW’s.

Dec 07, 2023

Great expirience took plenty of pictures and kept me updated the whole time my Audi was there

Dec 07, 2023

I've been taking my vehicle to these folks since they had one lift and a window unit AC. They have grown and expanded but still offer the best, most reliable, and most importantly honest, work in the greater Knoxville area!

Dec 07, 2023

If you want work that is good and done for a fair price then don’t hesitate to give Kadunza a call. They are knowledgeable on european cars and the staff is awesome.

Dec 07, 2023

Kadunza is one of the best auto repair shops I have ever taken my car to! I heard about their reputation and couldn’t believe how great they really were! I will certainly be taking all of my cars to them from now on. The people there provide great service and know exactly what they’re doing. DEFINITELY #1 place, in my opinion, to go for auto repairs!

Dec 07, 2023

Every one of my numerous experiences with Kadunza and the staff there has been nothing short of exemplary. Given the choice I will always make the trip to see them - my only complaint is they're not closer!

Dec 07, 2023

Exceptional customer service! These guys go the extra mile for their clients. I recently had my valve cover gasket & differential bushing replaced at a very reasonable cost. I would highly recommend Kadunza to anyone!

Dec 07, 2023

Good service available here. My repair cost less than initially quoted.

Dec 07, 2023

I have always had a great experience with Kadunza European Auto Service. They are top-notch, knowledgeable and reliable. They are also trustworthy and transparent at solving the tricky problems. They refreshed my 40 year-old BMW as a daily driver.

Dec 07, 2023

I have been taking my BMW 335d to Kadunza European Auto for years because they always take excellent care of my care of my car. Their customer service is top notch too! I recently took my mom's X1 into them. And as usual they did a great job! I would highly recommend them for all of your European auto service needs.

Dec 07, 2023

I have come to Kadunza for service on my BMW 635CSi for years. I definitely feel comfortable that they are shooting me straight when it comes to repairs. I had a vibration in the driveline that I couldn't figure out and they diagnosed the driveshaft and had the resources to get it corrected quickly. It drives just as smooth as ever. 10/10 would recommend.

Dec 07, 2023

I have known owner and shop since their opening. I have owned a BMW and a Lexus suv. They have been able to service both here. The diagnostic printout was most helpful and let's me make the choice of what to do. Service was incredible and I was able to have a loaner BMW to not be inconvenienced of not having a vehicle. Highly recommend.

Dec 07, 2023

I recommend this business to all Mini Cooper owners. These guys not only know what they are doing but they have passion!

Dec 07, 2023

Kadunza is an excellent shop! They can quickly accurately diagnose car troubles you may have. They completed my repair in a timely professional manner. I will continue to go to them for any needs I may have in the future!!

Dec 07, 2023

Kadunza is the ONLY repair shop I trust with my vehicles. Robert and staff are knowledgeable, provide accurate diagnostics, timely repairs and a non pressure environment.

Dec 07, 2023

Kadunza's service was a whole new level compared to any garage I have worked with over the years. I got quick replies to any questions and detailed invoices that easily explained what needed to be done to get my car back on the road. From now on kadunza will be servicing all of my cars!

Dec 07, 2023

There is a shop that exists where honesty and integrity are its cornerstones. Where people can expect to be taken care of and truly helped with one of their most expensive purchases in life. You can be an enthusiast or someone that just wants to travel from point A to B reliably. Either way, you are treated with the same compassion and understanding. This all intersects with precision and expert work in craft to yield a one stop shop for your vehicle. I take my vehicles no where else for that reason.

Dec 07, 2023

These guys have done a great job on my vehicles throughout the years. I have had many, many services, alterations, upgrades and repairs done with them and the work is always good. They're a great bunch of guys who are passionate about the vehicles they work on. The owner, Robert, is a straight shooter and stands by his work. If you're tired of the dealership taking you for a ride, give Kadunza a try.

Dec 07, 2023

When the ultimate driving machine meets the ultimate shop, life is good! These guys get it right when it matters. Several times I have been rescued by the parts bin and the knowledge of Mr.K! A recent alignment and bearing change made a big difference in ride and handling. The new location in Alcoa is as clean as it gets!

Dec 07, 2023

AMAZING!!! Hands downs, I absolutely love this place. Very thankful to have found them!!! Knowledgeable and trustworthy. 10/10!!! Thank you, Wriley for keeping me safe and going above and beyond!!!!

Dec 07, 2023

Very good experience, detailed and professional service. Almost wouldn’t mind the car having an issue so I could see them again.