Kaizen Collision Center - Emmet Street
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Review highlights
"Fantastic job and communication. Highly recommend if you need their services"
"Great value, service, customer service and timing."
"Staff are easy to work with and the quality of the repairs are top notch."
Overview
Categories
Auto body shop, Auto dent removal service
Directions
10921 Emmet St
Omaha, NE, 68164
Phone number
Call: (402) 933-9600Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Description
We've come a long way since Bruce and Joyce sat down around the table with their kids to think of the name of this shop, but family is still at the heart of our operation. Bruce and Joyce Hansen founded Great Plains Auto Body in November 1988 as a family owned and operated auto body repair shop. We first opened our doors in Omaha, Nebraska in a 5000 square foot leased facility at 78th and F Street. In 1992, 2,500 square feet were added. In 1996, we purchased the 17,000 square foot building and 3 and 1/2 acres of land, which serves as our current location.
Reviews
Nov 30, 2024
I am very pleased with my experience on my car repair.
Nov 07, 2024
Lovely folks here, very kind, very communicative about the status of my repairs. Quick work too!
Nov 07, 2024
Travis was great to work with and the work was excellent and quick.
Oct 07, 2024
I had service done here would highly recommend! They are very professional, fast and reliable. Tre the estimater was great! Leslie was very friendly, helpful!
Oct 07, 2024
Very friendly and great work. My car looks brand new!!
Oct 07, 2024
Very friendly staff. Let’s you know the status of your vehicle and was on time
Oct 07, 2024
I am super impressed with this shop. I was referred to them after my car accident by someone I trusted, they had good reviews & were in network with my insurance company. Leslie set everything for my rental car, they got me in/out, had already touched base with my insurance adjuster, I recvd text messages updating me on the status, once the estimate was completed & ins approved they lmk an approx date & sure enough, twas ready. Dropped off the rental & they took care of the rest. Josue, Leslie & Tre, and everyone else, thank you. You guys are a great team. I felt very taken care of throughout the process & you also provided security for me going forward that my car is safe for myself & my daughter. If you read this whole thing & are looking for a shop, you won’t be disappointed.
Sep 07, 2024
Great customer service,, excellent communication, timely delivery!
Sep 07, 2024
Great job
Sep 07, 2024
I highly recommend this place! Kept me informed, made the whole process run smooth (they even called and reserved a rental which was good since my insurance dropped the ball. When I got to the rental place they didn't have a reservation under my insurance and they were out of vehicles for at least the next week do I was extremely happy when they found me under the repair reservation), and had my van back better then I was expecting (they detailed it for me, which was unexpected but nice since I have 4 kids!)
Sep 07, 2024
My car had a lot of hail damage and I took my car to Kaizen! I was very happy with the work they completed and how smooth the process was! They have great communication and they truly want what is best for their clients!
Sep 07, 2024
The van looks great. It was ready on time. I received status on a regular basis. I am very happy with the whole process.
Aug 07, 2024
Fantastic job and communication. Highly recommend if you need their services
Aug 07, 2024
First rate service throughout the repair process!
Aug 07, 2024
Good customer service!!
Aug 07, 2024
Very satisfied
Aug 07, 2024
I received good, thorough, friendly service throughout my entire experience. I would highly recommend them.
Aug 07, 2024
Very friendly and communicative staff. They got the work done quickly and effectively. They worked directly with insurance and I felt cared for and that I could trust their team.
Jun 07, 2024
Amazing work, can’t recommend enough!!!
Jun 07, 2024
The ONLY PLACE that I will trust with my vehicle repairs!
Jun 07, 2024
This shop is very professional. They worked on my wife’s car last year did a great job. I had a spot recently show up on my new truck. It looked like an issue with the clear coat. I stopped by and they looked it over and had a tech buff it out. It took maybe ten minutes but it was way above what I expected. I will always go to this shop for body work. Thank you.
Jan 07, 2024
It was a great place I recommend everyone to go there
Jan 07, 2024
This place took over a month to fix a simple window, had me go down for an estimate & refused to give me an estimate once I went down there. 0 out of 10 do not go, over priced and they take FOREVER
Dec 07, 2023
Easily the best auto body shop in Omaha. Amazing employees and great communication.
Dec 07, 2023
First of all, customer service was absolutely fantastic. Secondly, very communicative with updates and thirdly they did an outstanding job to my car, looked brand new again.
Dec 07, 2023
Fortunately or unfortunately, this is the 3rd time I have had to use them and they are tremendous. I highly recommend them both personally and their work is excellent
Dec 07, 2023
Unfortunately my truck has had to make a few visits here but they've always done amazing work. Would never go anywhere else.