Kar-Go Auto Mobile Mechanic

Nov 06, 2024

I have no respect for mechanics.That take advantage of women. I completed a review on Bird Eye. it was so much that I ran out of characters. It took from August 4 to August 23 to get my car serviced. Not everything was completed as agreed. August 9th. I received my receipt of payment to provide my employer for reimbursement, and it was a partial receipt. I have been waiting for the receipt for my oil change and the warranty information for my battery. Benji was referred to me by an associate. Everything he did.I can do myself. However, at 54 years old, I just don't want to, and because my job reimburses it, I don't have to. No one can tell me how to spend my money. I just want you to know if you are looking for professionalism and communication and efficiency, it will not be Kar Go Automotives. Do your homework, read the reviews and look at the timeframe in which the reviews were posted.

Sep 06, 2024

Benji was super helpful, honest and professional . He helped me fix all the issues with my Scion Tc and was transparent and honest about everything that needed to be done. He also hooked it up and has the best prices in the valley. Everyone should go support his business! He’s a super down to earth person!

Jun 06, 2024

Having the mechanic come to the house is the way to go. I recommend Benji, he was great - great work nice guy quick and neat. Very personable and good experience. No mess at all

Jun 06, 2024

I give this shop a 5 ⭐️ great service, communication on point, give good quality care. Amazing prices they fixed my Porsche truck and Masseritt in a timely matter. And the parts was very affordable. I couldn’t believe my eyes. They pull right up and they honest. I like how they teach you as they repairing. I recommend this car shop thumb ups

Jun 06, 2024

When I first met Benji via YourMechanic app, I was impressed by his professionalism and calm demeanor. I hired him to look over my Ford Explorer and he diagnosed that I needed new front brake pads, motor mounts, transmission mount, and control arms. I also asked him to replace the spark plugs fix & whatever was causing my check engine light. The total was $1898.00. I paid upfront and he picked up the vehicle and then I picked it up a week later. All seemed good at first, but I noticed the front brakes still squeaked like before the next day. Then the next day after that, the check engine light came on! I reached out and he did reply at first that he would come check it out. But he never showed up on the day he said was open, and never texted or called back. The next day my car started having a front end shimmy to the right when going over 20mph and it scared the heck out of me. I let Benji know about that and he said he would check it out. But he never set up a time and I tried him 3 more times with a call, voicemail and a text over the week. Now I have an unsafe car that jerks to right after 20mph, squeaks when I apply the brakes, and has a check engine light on. I have to spend more money with another shop this week to fix my car again just to be operational. It shouldn’t be this way. It’s one thing to be busy, it’s another to blow off a patient customer that spent $1900 with you. Would not recommend.

Dec 06, 2023

I wish I could put zero stars! This man screwed over my elderly friend that lives on social security. He completely took advantage of her. He will not get away with this! I am helping her check out her legal options. I just want others to be aware of this. It's a shame, because he could have a very profitable business, if he just had some ethics and actually performed the work that was promised and paid for.

Dec 06, 2023

Owener, Benji started as a great find for our car repairs. At the beginning he would have a no-show, but would always reschedule. We have spent more 3K in repairs on our 2012 Buick LaCrosse. He was kind and professional. However, on on last replacment repair of the steering and rack, the "O-ring" and hose were defective. After calling him over several days (approx 3 weeks) he finally committed to coming out to look at the car - he missed the first appointment, but came out 2 days later. He identified the defective prts and stated he would be out to repair the car on the upcoming Friday. We have not heard from him since. After many many calls and text messages to his business and personal numbers - he has yet to respond. So, he has left us with no other choice but to file a civil case. Its unfortunate because he is a small business and he does good work - but he is not reliable when comes to showing up and now he lacks the professionalism to call a good customer back who has paid for over 2,500.00 in repairs.

Dec 06, 2022

Benji did a great job fixing my car, and was very professional and friendly. My starter went on my car, and even though his day was already filled with jobs, he fit me into his schedule and got me driving again. His price was also incredibly reasonable. I highly recommend 👌. Thank you Benji

Dec 06, 2022

Exeletnt service, attention and Quality!!

Dec 06, 2022

Gave a call and was told to text number I called with location and name, did that, called next day after biking down to car broke down in morning, called no recollection of call or schedule, was told they would call back in a couple minutes check schedule. Said I never texted and said the number I was talking to currently wasn't his, middle of scheduling me in again hung up. Terrible experience

Dec 06, 2022

Good honest service, very prompt responses.

Dec 06, 2022

I needed mobile assistance after accidentally putting gas in a diesel-powered vehicle. OOPS! Kar-go's service was fast, effective, complete. Benji he was able to book us on short notice, when other places we contacted needed days before the car could be seen (and, would have needed a tow in addition). He was thorough, checking fuel lines and even wiping down the tank after pumping it out. He was friendly, and a genuine pleasure to work with. If we were local to the area, he would be our go-to. Grateful for Benji's excellent service!