Karl's German Auto, Inc.
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Review highlights
"Great guy just said there’s an insanely long wait."
"Been using this place for 8yrs now and I have always had great service."
"Total lack of care for the customer."
Overview
Categories
Auto repair shop, Auto restoration service
Directions
12969 SW 85th Avenue Rd
Miami, FL, 33156
Phone number
Call: (305) 253-2345Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Reviews
Dec 03, 2024
Worst experience ever. Took my car after waiting for a two week appointment. They inspected the car and charge me $160 and told me that they were get back to me with the complete quote and it has been two months and still no call. Don’t waste your time
Jun 06, 2024
This is the best shop I have been to for all my antiques. They brought back to life my 1985 Mercedes Wagon and my 1974 VW SuperBeetle. And they are currently working on my 1973 Mercedes as well. I am beyond pleased with the work they put and they certainly know what they are doing. Amazing people whom I’ve had the pleasure of working with for about 2 years now. Highly recommended to any car junkie who wants to get on the road asap.
May 06, 2024
The people at Karl's are Courteous and Professional. They repaired the damage to my wife's 2013 VW Beetle and completed the 60k service. I am very pleased with the work they did and will use them again.
Feb 06, 2024
they certainly know what they are doing. Also certainly, quite expensive. But don’t take me wrong. Good people, can use better organization ! I give them an AA but not tripple. Reason: There is almost no possibility to talk to them on the phone which happens when under stuffed or have too much work which does not work for me because having a business myself, communication is the heart of a healthy business!
Dec 06, 2023
Bad customer service.
Dec 06, 2023
Excellent work. Chris got my AC running in my VW within a couple hrs. Gave me a great diagnostic rundown of what else needs work - and I can verify he wasn't pulling my leg on any of it. Fair prices, great service.
Dec 06, 2023
Really great guys they know there stuff
Dec 06, 2022
Great
Dec 06, 2022
Great guy just said there’s an insanely long wait.
Dec 06, 2022
Karl's German Auto is the best! Mike the owner and his very capable son, Chris are expert, honest and professional. I wouldn't bring my Mercedes SL 500 any where else. And believe me, there are many other choices. I really like them and have counted on them for over 15 years now. Thanks guys! HK. 8-2022
Dec 06, 2022
excellent professional and great bunch of guys
Dec 06, 2022
I’ve been taking my VW to Karl’s for over a year and they’ve done excellent work every time. They are fair, honest, direct, helpful, and have never once tried to overcharge me. My car is older and has a lot of miles but it runs GREAT thanks to these guys. Karl’s is a wonderful place and I’m lucky to have found it. Highly recommend!
Dec 06, 2021
Amazing work on Eos top
Dec 06, 2021
These guys know their stuff
Dec 06, 2021
did a great job on two issues that arose with my 86 VW, thanks
Dec 06, 2021
Great service. The best with Mercedes and Volkswagen.
Dec 06, 2021
They did some great work on my car. Bags to coils after my compressor failed for the last time. It didn't look easy, but they did good.
Dec 06, 2020
Great shop, Mike is awesome, very helpful and knowledgeable. Wouldn't take my car anywhere else.
Dec 06, 2020
Great Service. Great people
Dec 06, 2020
Very good service and glad we found him. we will be coming back. Thank you. My mom and dad are happy for the service and professionalism.
Dec 06, 2019
Always a pleasure to get my car service here at Karl’s, Thanks again guys for keeping me safe on the road. 👍👍
Dec 06, 2018
Excellent place very professional and honest
Dec 06, 2018
Great place to have your car fixed very nice people very knowledgeable and extremely reasonable in price left my car there to do various repairs got it back in 2 days all other shop said 3 weeks truly very honest mechanics
Dec 06, 2018
I bought a Benz SL and found paperwork from the previous owner from Karl's German Auto. I had a problem with the convertible roof and spoke with Mike. He had an appointment for the next morning. I took it in and he explained the problem. Upon picking up my car, he showed me the part that was bad and gave me a very fair price. I can see why the previous Mercedes owner used him consistently. He was very friendly, efficient, professional and extremely competent with Mercedes cars. I would highly recommend contacting Mike for your Mercedes repairs but he also does repairs on other luxury cars. If you are in the south Miami area, I would call him.
Dec 06, 2017
5 star service everytime!!! I will not take my car anywhere else. They even speak English, so that I can communicate with them!!! Best mechanic in Miami...
Dec 06, 2017
Been using this place for 8yrs now and I have always had great service. My vehicles have been repair properly, I've never had to come back for the same problem. I highly recommend this place!
Dec 06, 2017
Mike has been my mechanic since 1996 when I used to work at a warehouse across the street from him. He has always been honest and up front with issues/repairs/costs. Most importantly, when he fixes my car the issue never reappears, he actually fixes it the way it should be repaired (no band-aids). Can't express how much I appreciate the team at Karl's German Auto tremendously and can't recommend them enough.
Dec 06, 2016
Pick somewhere else to go to get your car fixed.
Dec 06, 2015
Super bad costumer service , they don't answer phone calls , they don't have a schedule they close the doors at whatever time they want and also they don't return calls.....don't go there.....
Dec 06, 2015
Total lack of care for the customer. Doesn't return calls, doesn't work with schedules and doesn't care if you use his service, Only has 1 lift so, can work on only 1 car at a time. DON'T GO HERE.