Keith Automotive Repair

Nov 23, 2024

Hard working shop that treats your car as well as the customer right.

Nov 23, 2024

Took my car in for new tires and an alignment. From my initial phone conversation to the follow up call I received when he was checking to see how the car was driving (and also casually mention that he went ahead and knocked out the two small dents in my bumper), This was one of the most positive experiences I have every had with a mechanic and I am thrilled I have found someone I feel I can really trust. He even noticed my inspection sticker was expired and took care of it. In a world where we can feel customer service is dead, Keith restored my faith that there are still people out there that care.

Nov 16, 2024

I will never bring my car here again they kept giving me the run around about my car shitty workship employees don't know what they are doing bad attitudes never again

Jul 07, 2024

I have been having problems my air-conditioning for over a month now and fire stone was overcharging me and was not given me a clear answer of what was wrong. I brought it to Mr. Keith he fixed it within one day and gave me a clear understanding of what he was doing. The entire experience was very quick and to the point, but also informative and seem like he cared about fixing my car. Best automotive place in Baton Rouge hands-down.

Jun 07, 2024

Keith Auto repairs is a great place to get your vehicle serviced!

May 07, 2024

Trust worthy and fair priced

Dec 07, 2023

Elizabeth was friendly and answered my questions. They took good care of me.

Dec 07, 2023

Fair

Dec 07, 2023

Great job. Running as good as new.

Dec 07, 2023

Great people. Keith will take care of you. Very competent. Never had a negative experience in over 30 years. 5 stars.

Dec 07, 2023

I have used these guy in the past and they have made repairs for much cheaper than other places quote. I just had to have them clean up after the place that changed my oil and didn't properly reinstall the skid plate under the oil pan. I have had terrible luck with other mechanics recently and feel like I can trust these guys to fix what others screw up.

Dec 07, 2023

I highly recommend Keith’s for any auto repairs you may need!

Dec 07, 2023

They demanded $500 before even looking at my car…. But the person next to me was not. I would not recommend this place.

Dec 07, 2023

We have had 4 trucks serviced here in the last 2 years. Pricing is fair, mechanics are knowledgeable and professional. Glad I found this company.

Dec 07, 2022

Expensive but good service

Dec 07, 2022

Fixed my Mercedes. Awesome service.

Dec 07, 2022

I recommend hiring a new office person. The woman in the office is extremely rude and has no customer service skills. I'm changing my review because to 5 star because the owner is awesome and dedicated to his customers. However that lady still needs to be replaced.

Dec 07, 2022

We have 3 company vehicles we put a lot of miles on & need regular repairs. We were bringing our vehicles to Keith’s for months, spending thousands. Their work is good & the turnaround is fast. They are somewhat overpriced, However dealing with the receptionist, karlene, is a nightmare. It’s almost like she’s trying to talk you out of doing business with them. And when i pointed this out to Keith he took up for her. She must be his girlfriend or daughter, there is some relationship there. Either way, I would not recommend dealing with them bc they have zero customer service to a returning customer that spends thousands, monthly.

Dec 07, 2022

As long as I've lived in Baton Rouge (31 Years to be exact) I never knew about this place and it's great! Very helpful, nice prices. Just an overall great Auto Shop.

Dec 07, 2022

Efficient service with an explanation and reasonable cost.

Dec 07, 2022

Goes the extra mile to get the job done right. Kept me up to date till the job was done.

Dec 07, 2022

Keith and the team are the most generous and knowledgeable mechanic group I have ever used! So thankful for their fast work and simple explanations. Best car shop in Baton Rouge hands down.

Dec 07, 2021

Called them with the referral from Royal Nissan and the lady that answered the phone is extremely rude kept cutting me off with a attitude when trying to explain my situation. Not a place I would bring anything for repairs and Royal Nissan really needs to evaluate who the recommend. Terrible attitude

Dec 07, 2021

Excellent service at a fair price!

Dec 07, 2021

I really enjoyed my experience with Keith’s Auto. I talked on the phone with a nice lady who was borderline insulting my intelligence and gave me one time slot for the whole week to drop off the car. I needed a simple oil change and also needed to check the transmission fluid due to a concern I had with the gears shifting. Well, after being forced to pre-authorize a minimum payment of $200, I was greeted with a total of $245 just for the oil change and no work done to the transmission. Parts and labor for a 7 quart oil change was $105, and $110 for a basic diagnostic of the transmission. When I asked about the breakdown of everything, I was promptly rushed to sign the printed receipt. Oh and they didn’t top off the washer fluid which is supposed to be done per the notes in the oil change description. Lovely folks here at Keith’s, would definitely maybe come back when I have an extra $500 to blow.

Dec 07, 2021

Keith is honest man. He will shoot straight with you.

Dec 07, 2021

Quality service. Clean waiting room. No excessive wait times. I also like the appointment system when considering my work schedule

Dec 07, 2021

The technicians, staff and ownership at Keith's is absolutely the best in town. They are knowledgeable, honest, and reasonably priced. I've been a customer of their's for years. The only reason to go elsewhere would be to make a factory warranty claim. I'd give them a sixth star, if I could.

Dec 07, 2021

Tried to sell me a vehicle that has white smoke out tail pipe and lied told me nothing was wrong

Dec 07, 2020

Great customer service