Ken's Tire and Auto

Nov 29, 2024

So thankful for the help we received today. The mechanic really spent time trying to patch our tire and got us back on the road. Good customer service and care.

Nov 08, 2024

Ken's is ALWAYS the go-to for fast, reliable, and excellent customer service. I don't live in the area but work on the Southeast side of town and is really convenient to have them anchor the SE side of San Antonio. Quick quality service is a HUGE plus. They know what they are doing over here.

Sep 06, 2024

I can’t thank Jesse and the team enough for quickly and efficiently providing advice on a check engine code. They’re incredibly professional and kind, I’ll definitely be coming back.

Jun 06, 2024

People are nice but upsold a product different than my understanding from our discussion. Use them for inspection services but beware of other offers.

Jun 06, 2024

Very friendly and honest about there work

May 06, 2024

Guys are rude and drag when answering questions, like they don't want to look up info on the computer.

Apr 06, 2024

I've been with Ken's for around a year. I came from another goodyear that tried to sell me things I didn't need so I lost trust in them. As an uber driver the relationship with your mechanic is vital. You have to have faith they have your best interest in mind. That being said I used to have that trust in them when Joe was in charge. It used to cost about $500 for an oil change and brake job yesterdayI went to pick up my car from getting all 4 brakes changed " the back brakes were under warranty" and the new manager Jessie tried to charge me over $1200 after him changing the numbers several times taking unnecessary things off it finally got it down to just under $700 but changed the amount they were charging me for the parts went up over $50. The trust I once had is now gone. Beware

Feb 06, 2024

Great service

Feb 06, 2024

Joe and his team are awesome

Dec 06, 2023

The staff and mechanics really try their best to get your vehicle up and running as quickly and efficiently as possible. If for some reason something is beyond their current knowledge or understanding they will research the problem so once it's understood they can effect the proper repairs and get you back on the road again. Documentation is provided for everything going on with your vehicle so you are kept in the loop regarding repairs and costs. They are courteous, professional, straight up and honest when speaking with the customer's doing their best to make the customer happy with the results and repairs done to their vehicles.

Dec 06, 2023

Fast and affordable!

Dec 06, 2023

Good people work there!

Dec 06, 2023

Great service and friendly staff.

Dec 06, 2023

I needed an inspection and the inspector was not in and i got the idea they expected me to wait 2 hours for him. No thanks.

Dec 06, 2023

I've been coming here for the past 2 years. Joe, the manager, is ALWAYS so very professional, patient, knowledgeable, great with following up, friendly and has a way of making me feel confident in that servicing my car is their #1 priority. I have yet to be disappointed. He leads his team in going the extra mile every single time! 👏👏👏👏👏👏👏👏👏👏 Bravo Joe, to You and Your Team!!!!

Dec 06, 2023

Joe and his crew are there to help us customers as best as they can. I have no trouble taking my vehicles to their shop and again thank you Joe and your staff.

Dec 06, 2023

Please don’t take your car here! They have the most unprofessional people working here. They are terrible at contacting you back. I took my car for break replacements and they did not give me back a working car! I REPEAT DO NOT take your car here. And don’t trust “JOE”. He fails to contact you and when going to the business and asking for invoices regarding what they did he failed/ avoided me and 3 weeks later he has invoices ready. However after 10 days of car being in the shop Joe was able to provide me with a 12k receipt right away wanting for us to pay more. I contacted corporate and they promised to contact me back and never did. Never doing business with them again. Please be very careful!

Dec 06, 2023

Very greatful I came to this mechanic shop for car maintenance ...been coming for years always on time & joe always polite & always has an answer ...very affordable within our neighborhood...keep up the great work guys ...highly recommend for car services

Dec 06, 2022

I had an amazing experience at this location! Thank y’all so much for your help and your services! I will be recommending everyone to come here!

Dec 06, 2022

They were very polite and helpful. They serviced my trailor right away and by the time i knew it was ready and back on the road. I did have all 4 trailor tires replaced from ware and tear. Price was best in town for me. They now a customer for life there. Thank you Joe

Dec 06, 2022

Always dependable and professional service given.

Dec 06, 2022

Excellent service. Friendly staff.

Dec 06, 2022

Great service! Rudy is amazing!

Dec 06, 2022

I called at 12pm and asked if the store was doing state inspections today, I was told that Yes they were but the inspector had just left for lunch. I was told to come in one hour. I arrive at 1pm and asked about getting my inspection and was told the inspector had "just gone to lunch". I took a seat in the waiting section expecting to wait a few more minutes. By 1:38 I asked about getting an inspection again an was told they were STILL waiting for the inspector. Its GREAT that you give your employees 2hour lunch breaks, but it was slightly inconvenient for me. I was seen IMMEDIATELY after down the street at Mccreles Automotive. 2438 E Southcross B, 78223

Dec 06, 2022

I travel a lot and often in my own vehicle. I pulled into a rest stop in San Antonio and had no issues before I went to sleep. Upon waking up my TPMS for my front driver side tire was saying I'd lost 20lbs of air overnight. I chose Ken's at random and I'm so glad I did! Despite 4 cars ahead of me in the line he took a moment to look over everything and magically got the sensor to correct itself, all within 5 minutes, and hurried back to the other cars with a wave and a smile and told me to have a nice trip. The service and speed were amazing and I cannot recommend this place enough. Thank you so much, Ken's Tire!

Dec 06, 2022

Joe was very helpful and knowledgeable! I didn’t feel pressured into buying services we didn’t need. I would drive across town to come here if I had to.

Dec 06, 2022

My friend took their SUV cause it made a funny noise They had it serviced about 3 weeks ago they didn't do nothing to check in out wanted them to pay again