Kerry's Car Care
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Review highlights
"Professional staff that tries to accommodate your concerns. Clean and comfortable wait area, friendly with reasonable rates. 5⭐️'s"
"Staff is friendly, prices are competitive, and service is quality."
"I HIGHLY recommend this place for your car service needs."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto radiator repair service
Directions
28211 N Vly Pkwy
Phoenix, AZ, 85085
Phone number
Call: (720) 986-3533Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 5:00 PM
Description
Kerry’s Car Care has worked hard since 1993 to be Phoenix Arizona’s Norterra, neighborhood full-service auto repair shop and service center. Staffed with ASE certified and trained automotive repair technicians and mechanics, Kerry’s provides a wide range of auto service options and uses the latest computerized equipment to diagnose and repair your vehicle. They Fix Everything and want to make sure you have the best customer experience possible. From oil changes and brake repair to diagnostics and complete engine overhauls we aim to be the auto repair and service center you trust.
Reviews (34)
Feb 02, 2025
Kevin is very helpful REASONABLE charges Nice waiting area Thanks for your Services
Jan 30, 2025
I highly recommend Kerry Car Care they’re friendly and affordable. They help me in a time of need. It will be nice to have more businesses available like this one.
Jan 23, 2025
I’ve been coming to this place for almost a year now and they’ve been taking care of me ever since. Their prices are always fair and affordable. As a woman, I’m always wary of being taken advantage of but so far Kerry’s has actually offered me the lowest prices when compared to anywhere else. Love the staff, love the energy, and I will definitely die on this hill when I say that no other place can beat this!!!
Jan 23, 2025
Lived in the area for almost 4 years now, they’re my go to for an affordable oil change. Have yet to have an issue :)
Jan 16, 2025
Honest mechanics and quick service. Henry at the front desk was great and was willing to help out in any way.
Jan 16, 2025
I am such a big fan of Kerry’s! Every employee greets you or answers the phone with a smile! How refreshing! They are honest and fair with their pricing and seem to actually feel bad when something is wrong with your car! They honor their word and I never have to worry about them taking me for a ride (pun intended). I will go back and highly recommend!
Jan 16, 2025
These guys are nice enough, but I'm really not impressed with their service. First off, they were really slow. They told me multiple times I'd hear back in a 'couple of hours', but didn't call until the next day. Beyond slow communication, they're very pricey. It's $200 to have an issue diagnosed. In my case, they test drove my vehicle and detected a some cylinder misfires. Based on that, they proposed a $1900 (!!) job for new spark plugs and coils. While I acknowledge that the spark plugs are hard to access on my vehicle, that's an insane quote. Considering $1900 is more than the car's worth (and the fact it actually drives fine), I declined their offer. Overall, they had my car 3 days and charged $300 for an oil change and for telling me that my 2012 Sentra might need spark plugs. Thanks guys, I think I'll try someplace else next time.
Jan 09, 2025
My car was at 188,000 miles when I brought her in on her last legs from lack of maintenance and accident damage I thought there was no hope. The time, dedication and heart this company and shop has is unreal. By far the most trusting auto repair I’ve ever gotten, with being giving correct and helpful insights my car has now made it to 202,500 miles and my car has never felt better. This is the only shop i come too the honesty and integrity from all staff is such a blessing to find nowadays, my car means the world to me and you guys treat her the same way so thank you for all of your service and help🙏🏻
Jan 06, 2025
I went to Kerrys for broken motor mounts previously and had a positive experience so when my BMW needed new brakes and rotors I went back. I was told it would take 1 day and was told several times it would be ready at a certain time which it wasn't and it ended up taking them 3 days to complete which is unacceptable for a simple brake and rotor job. I ended up having to taking time off work because my expectations were set incorrectly on the timing to complete the job multiple times with little communcation. After I finally got my car back the brakes squeaked which is normal for the brake-in period. However, after 100 miles it was still squeaking so I returned to Kerrys only to be told it's not the front brakes they replaced that was the problem but the rear brakes and it would cost an additional $500. Something didn't feel right and it seemed as they were just trying to rip me off so I ended up going to a different Kerrys since I no longer trusted this location. Come to find out they put the incorrect brakes pads on and a different location repaired it correctly with the correct parts. The level of incompetence and level of unprofessionalism is laughable and would never recommend this location and frankly do not trust Kerrys as a company any longer. I wouldn't allow or trust these guys to even valet my car. Save yourself the headache and lies and go somewhere else.
Jan 06, 2025
Justin and the crew here were professional and fantastic today. They price matched my service and saved me time and money. Top notch service. Thank you Kerry's Car Care North Phoenix!!
Jan 06, 2025
Kerry’s has been taking care of my vehicles for 5 years now. Always top notch service and fair prices, and they always go above and beyond to get us taken care of. We moved last year and I went to another shop near my house out of convenience. They charged me for diagnostics and gave me a quote that seemed high for the repair (throttle body replacement). I called Justin at Kerry’s and he got me in that same day, and was able to offer me half the price of the other shop. My family and I are grateful for the team at Kerry’s, aside from regular maintenance, they have replaced the engine in one of our vehicles, the transmission in the other, and everything in between over the years. We would (and do) highly recommend anyone looking for a great mechanic to visit Kerry’s Car Care in Norterra. They have even serviced my work vehicles over the years. A big thank you to Kerry’s Car Care🙏
Jan 06, 2025
Love this place! Kind, professional and honest all the time!
Jan 06, 2025
Most friendly workers and great service. Walked through all my vehicles issues and explained all charges. Great work.
Jan 06, 2025
These guys stole me from the guys up on Carefree. With their professionalism, knowledge and customer service it has been and always will be an easy choice. Thanks boys!
Jan 06, 2025
They got the job done in a timely manor and Kevin helped me find the best solution for my budget definitely will be coming back for regular maintenance
Jan 06, 2025
This is by far one of the best Car Care places out there that I could find. My mom introduced me to this place when I got my first vehicle like 2 years ago and still go here for anything. I don’t know a lot about vehicles but they help out their customers the best that they can do, very politely and professional. If they make a mistake, they come back and fix it along with other stuff. But over all would recommend checking out this place and they have good and reasonable prices on everything. 10/10
Jan 06, 2025
Very friendly and professional. Easy to schedule an appointment. Great communication and delivered the service as promised. Honest and dependable!
Jan 06, 2025
Was @ Christian Bro.s but was far away and a rip off for a guy like my gullable boyfriend who knows [0] about mechanics...
Jan 06, 2025
While not having much experience with Phoenix vendors, I was very impressed with Kerry’s Car Care. The facility was very clean and setvice was prompt and friendly. I will definitely utilize them again.
Dec 06, 2024
A Perfect place.. if you wish to throw a lot of $$$ on unnecessary repairs while fixing nothing. Goos luck…
Dec 06, 2024
Amazing service! Justin was able to get me in the same day I called to fix my problem. Very polite and took great care of my car.
Dec 06, 2024
Awsome customer service. If you need service to your vehicles come here. Justin is great
Dec 06, 2024
Best thing about Kerry’s is the waiting area. Every time we go in they try to force you into services you don’t even need. For example, last time I went in for an oil change they tried telling me we needed front brakes I told them they just did front brakes. And he paused and said no we did the back I bring the car to brakes plus to do inspect the brakes (for obvious reasons) and the front brakes are literally brand new and the back brakes still have 7-8 mm. we can go another 30-40 thousand miles. On top of all of this last time I was at this location I heard the manager telling all of his service reps to “up sell everything even if the customer is there simply for an oil change”Kerry’s will do anything to scam you. Avoid them!!!
Dec 06, 2024
First time at Kerry’s. Very impressed with the interaction and knowledge. They explained the situation nicely and were quick in resolving the problem.
Dec 06, 2024
Helped me out in time of need great customer service great communication
Dec 06, 2024
Henry and staff did an outstanding job checking for a possible leak in one of my truck tires. They didn’t have to repair after all but said it would be a complimentary patch if they had to do that. This was late evening on a Saturday night thanks for being open and waiting on me right way. You guys saved the day! Thank you.
Dec 06, 2024
I had a couple tires and wheels that needed to be swapped for my Can-Am Maverick. Justin did it for free. I don’t think anyone’s ever done anything for me for free. I’ve gone to them before they’ve always done good work decent pricing so they get five stars.
Dec 06, 2024
Kerry's is our go-to place for car maintenance and repairs. We've been coming to them for several years and they always do a great job! Highly recommend!
Dec 06, 2024
Thankful and happy for the service I received today! 🙏
Dec 06, 2024
They are fast, efficient and I trust them when they tell me something needs to be done on my car. It is so nice to have a car service company that you can trust. These guys are the best in Phoenix! I am a customer for life. I can't speak high enough regarding their integrity. I trust their opinion and quality of work 100%!! They are the Great service and knowledgeable staff. Justin, Henry, Kevin, Brad and Evan are awesome. I recommend them highly.
Dec 06, 2024
They were very professional, and they did a great job
Dec 06, 2024
This place was so helpful. Staff is very kind. I will be sending family and friends here.
Nov 06, 2024
Go-to place for car services! They are really quick at troubleshooting and solving!
Nov 06, 2024
Great service and work!