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Kia Service Center

5

4

3

2

1

4.5
(69 reviews)
Review highlights

"I had a great buying experiance. Gaige had all my paperwork done in advance. I walked In signed my papers walked oit on less than 30 min. Great service. Great car."

"I enjoyed the staff and the service that I received from Rusty Wallace KIA."

"I would highly recommend checking this place out when looking for a new car."


Overview

Categories

Auto repair shop, Auto tune up service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Rusty Wallace Kia of Knoxville is the premier Kia dealer of East TN. We are located just 1/4 mile off Interstate 75 North at Exit 110 in Knoxville, TN. Our goal is to make your car shopping experience enjoyable, informative, and gratifying. We're here to help you find the right vehicle at the right price. We keep hundreds of cars, SUVs, and trucks in stock. Stop by and check out our current inventory!


Reviews

Oct 07, 2024

Waiting for dashboard speaker part to replace for almost a year, every time i drive to this center they say me its not here but we are gonna order it and it goes like that for a year. To make an appointment is another pain, you call their number and getting transfered to service center but they never answer you. This guys makes me wonder if i really wanna buy kia next time again


Jul 07, 2024

Great, as usual. Had a minor issue, but was informed of it and rectified almost immediately.


Feb 07, 2024

Chris is the best !!he always take care of me and my wife,and his service and communication is perfect ,love this guy ,I don't wanna deal with anybody else at kia but him ,again thank you chris!


Dec 07, 2023

After Kia Callahan had my son's car for a week tomorrow, for a mechanical repair, they tell me it's going to be another week before THEY CAN EVEN LOOK AT IT! are you kidding me? It's getting towed to somewhere that will actually help us.


Dec 07, 2023

EVERYONE THERE, AT RUSTY WALLACE KIA IS ALWAYS OVER AND ABOVE THE TOP BEING KIND, & EXTREMELY PROFESSIONAL AND AMAZINGLY HELPFUL‼️‼️


Dec 07, 2023

Can’t never get into the service department. Gives a perk with buying a car but can’t fulfill the perk. Always seem to be two month out and never can get a phone call back. Seems like service department can’t keep up very sad.


Dec 07, 2023

Good service


Dec 07, 2023

Good turnaround times. Even as a walk in for oil changes it's not crazy.


Dec 07, 2023

Got my ac fixed before we left for vacation! Amazing customer service!


Dec 07, 2023

Great customer service both times I have gone here.


Dec 07, 2023

I called needed a spare tire and it's going to be almost$400.00 so I know I can't do that. I drive a fabulous Forta and and it's a 17 so junk yard I will be going. Looking on Facebook The person I spoke with was a very kind man.


Dec 07, 2023

Jennifer at Parkside Kia Knoxville is the real deal and she give all credit to her team members way to go a true professional


Dec 07, 2023

They always do a good job and they work pretty quick. They have a nice waiting room with free drinks also. I must also add that their bathroom is always clean and I appreciate that.


Dec 07, 2022

6 or 7 days out before they can do an oil change 🤔. I don't think so. Very poor service


Dec 07, 2022

Excellent 👍 Finally got my new windshield put in... Thanks


Dec 07, 2022

Great experience the whole team is great definitely will be going back to them when I buy another car


Dec 07, 2022

Great service department. Outstanding customer service.


Dec 07, 2022

My daughter had to have her car fixed they were very nice done exactly what it needed in no time way to go Kia


Dec 07, 2022

Oil changed . Tire rotation. Filters changed. Washed... And we're out ......😁


Dec 07, 2022

Rusty Wallace KIA... Bought 7 KIA's from them through the years


Dec 07, 2022

They are very good people.


Dec 07, 2022

They were so helpful and Great.


Dec 07, 2022

Always great!


Dec 07, 2022

Everyone did a great job


Dec 07, 2022

Friendly staff and very fast. They could vac and wash my car if they would.


Dec 07, 2022

Great and fast service.