King Collision Repair
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Review highlights
"… to review what was needed and brought out a technician. They were able to fix my problem at a very reasonable cost. Thanks very much for your help. It's appreciated. Tom …"
"Always excellent service, quality and personable experience."
"These people have no respect for customers’ time, money, vehicle, or belongings."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto repair shop
Directions
2707 Old Callahan Dr
Knoxville, TN, 37912
Phone number
Call: (865) 947-5940Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
King Collision Repair is a family owned and operated business with the goal of delivering honesty, fairness and quality craftsmanship; treating you like a member of our family. We promise to restore your vehicle to prime condition efficiently, effectively and with premium quality and workmanship.
Reviews
Dec 06, 2024
Great customer service. Did excellent work. Very pleased.
Dec 06, 2024
Very pleased with repair. Vehicle looks and runs great. Detailed and cleaned to perfection! Thank you for a job well done!
Dec 05, 2024
We took the car to king collision they kept me well informed about the different stages of work they were real courtesy and polite from the start I picked up today the car looked great it looked new and the detail on the car was great also. Thanks king collision
Nov 30, 2024
Customer service was excellent, the staff there are great and see to it that the job gets done to the best of their ability. Mr.William guid me through out my time there . Making sure to keep me up to date while my car was in the shop , Ashley etc. Everyone at king collision did there part in making sure that the customer was satisfied with the work done . I thank you guys for helping me out with the fixing of my vehicle. I would recommend anyone to you guys
Nov 30, 2024
Fantastic shop. They did an excellent job on my car and provided consistent updates to let me know where they were in the process. I would certainly recommend them!
Nov 30, 2024
Impeccable repair quality, professional, and done in a timely matter. Communicated with me multiple times to let me know the status of the repairs. Highly recommend!
Nov 23, 2024
I stopped there this afternoon. I had a minor issue that needed repair. Instead of scheduling me for another day, the manager took the time to review what was needed and brought out a technician. They were able to fix my problem at a very reasonable cost. Thanks very much for your help. It's appreciated. Tom Pace
Nov 23, 2024
My husband needed an auto body shop after an accident with his 2023 honda civic (that was not his fault). The employees at King were helpful and kind. Calling to keep him up to date on parts being ordered, when his car would be ready, etc. It took less than 2 weeks to get his car back and it looked as good as the day he bought it! They used all Honda parts to stay compliant with his warranty, which we appreciated immensely. I have already recommended them to friends and family, but thought we should reccomend them to everyone on Google too!
Nov 23, 2024
We have used King Collision twice now for our vehicle. The first was an accident and required alot of repairs/repaint,the second was a smaller job. The shop did an excellent job with everything from initial estimate to detailing vehicle before returning it.Would recommended to everyone.
Nov 16, 2024
King Collison did super great fixing my 2018 Tundra. The auto body work is great as is the attention to detailing. I'm soooo glad that King did my collision repair ! The repair was done in a very timely manner and they kept me well informed as the repair progressed. They worked seamlessly with my insurance!!! I'm a repeat customer and that says a lot. WOW 👍
Nov 16, 2024
Love the texted updates of progress of the repair. They were extremely nice and pleasant to deal with.
Nov 16, 2024
The repairs were made perfectly and professionally. My car is only a year old and it looks like it did brand new. Kudos for a great job. The process in getting the work done is another story. It took over 4 weeks for a lift gate replacement and recalibration and would have taken longer if I had not demanded my car at the end of week 4 and paid the amount they were still haggling with insurance over. There were so many miscommunications and disconnects between the estimator and my insurance, that I was constantly having to step in and restart a stalled process, and the issue was not on the insurance end. There is room for improvement in either King’s policies on the process with insurance companies, or additional training needed by an estimator. Either way, the customer is trapped in the battle and is not the focus. Great repair work, but needs improvement in the backend process.
Nov 09, 2024
The folks at King Collision were fantastic. I didn’t know where to take my car that needed body work from a collision. I went with the one that had the best reviews and word of mouth recommendations. I’m so thankful I did. They kept me updated the entire time & worked directly with the insurance company. I didn’t have to do anything but drop off and pick up. My car looks like nothing ever happened. I love that they back their work with their warranty and even detailed it. If I ever find myself in a position to need body work again, they will be my first call!! A big shout out to Ashley & Tracy for keeping us updated. Thanks again for a great experience.
Nov 09, 2024
These guys go above and beyond. The insurance was pushing for used parts and they said “we got this”. All new parts including trailer hitch. Detailed inside and out when I picked it up
Nov 07, 2024
Did an excellent job on hail damage. We’ve had to wait a while on new trim delivery but they did an extremely good job of keeping us informed. Car was very nicely detailed when we picked it up. We would totally recommend King Collision Repair.
Nov 07, 2024
Everyone I spoke with was friendly and professional. My repair work was completed more quickly than expected and my truck was detailed inside and out after the repair, making it as good as new.
Nov 07, 2024
Excellent commication from staff. They did a perfect job on our vehicle. It took longer than expected because parts were delayed but that wasn’t their fault.
Nov 07, 2024
Great people and very professional!. I love that they communicate every detail of what's going on with your vehicle. Josh Johnson is very detail professional that explained everything with regards to the inspection of my car. Should I have need for their services in the future, I'll definitely give them a call. Thanks King Collision
Nov 07, 2024
I trusted them to repair my '23 Kia 2 times! They did not disappoint! The dealership couldn't tell it had been repaired. I highly recommend King Collision.
Nov 07, 2024
King Collision did a great job coordinating expense payment between them and the insurance company of liable party. Performed great repair and did a fantastic job blending the paint. Can’t even tell where it was worked on.
Nov 07, 2024
King Collision was awesome. My car looks amazing and ot was cleaned when I picked it up. Brandon and Kelly walked me through everything with my rental car and dealing with Insurance. I have highly recommended them to everyone I know. I won't be a nervous wreck if I have another accident. They made it so easy.
Nov 07, 2024
My experience with King Collision was phenomenal! The work they did was so good. My car was definitely cleaner when I picked it up than when I dropped it off, and the people were so kind. They provided updates multiple times while my vehicle was there. Overall amazing experience!
Nov 07, 2024
They did an excellent job on my Silverado and when done they detailed it to the point that it was like new. They go above and beyond what i extected. I hope I don’t need them again, but if I do, that’s exactly where I’ll go back.
Nov 07, 2024
They went above and beyond for use. 5/5
Nov 07, 2024
Very impressed with the service I received from King from drop off to pickup. I thought my car would take a couple of weeks but it was completed in 3 days. I was also very impressed that my car looked brand new inside when in picked it up. Thank you King Collision for taking such good care of my car. Will definitely recommend to others.
Nov 07, 2024
When I picked up my 2012 Honda Accord after King Collision repaied the rear end damage I could not believe it was my car . Awesome job thanks to all employees at King Collision.
Nov 07, 2024
Awesome place for body damage repair!!! Can't even tell the damage ever existed! Moreover, the process was easy, & everyone was as nice as can be. They did all the insurance paperwork for me and even sent text messages updating me on my car's status along the way. I was concerned about matching the color since it's newer & somewhat unique, but they did so flawlessly! We used enterprise for car rental. They met me there when I dropped the car off, & I was able to leave the rental car with King's when I picked it up. Easy peasy. 😁 To add the cherry on top, they even cleaned the interior of my car!! I was NOT expecting that since the damage was to the door only, & it was a MESS when I dropped it off. I'd planned to clean it when I picked it up but was VERY pleasantly surprised. The only way to have made the process any better would have been to waive the deductible for me. 🤣 It was worth it, tho, & I'd absolutely recommend them to anyone in need of repair!
Nov 07, 2024
Great experience. I hope to never need this type of service again, but if I do I’ll definitely go there.
Nov 07, 2024
I had never used King Collision before. I am very impressed. Professional, kind, and my daughter’s vehicle came out looking better than when we first purchased it. Thank you for the exceptional service.
Nov 07, 2024
I love that they treat people like they are family. I will always recommend King Collision to anyone that asks where they should take their automobile to.
Nov 07, 2024
I was very pleased with the repairs to our truck by Kings Collisions. The staff was very friendly and helpful. I would highly recommend using Kings Collisions for your automotive repairs!
Oct 07, 2024
Amazing customer service and quality of repairs! I definitely would recommend- stuck to the timeline and kept me informed of what was going on!
Oct 07, 2024
Excellent service and very friendly staff
Oct 07, 2024
My car looks Fantastic and they even did a little extra work I asked them to do. My car is 10 years old but looks brand new. Will always use them and highly highly recommend. Professional courteous and easy to deal with. Great job!
Oct 07, 2024
My car needed to be repaired after I got hit in an accident. The staff here is amazing!! They did a great job and they went over and beyond. I highly recommend them! Thank you King Collision.
Oct 07, 2024
Vehicle ended up being a total loss but Shane fought for me every step of the way against an improperly handled repair plan by insurance. I highly recommend this shop
Oct 07, 2024
Amazing customer service and work. My car looks flawless!