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Kings Toyota Service Center

5

4

3

2

1

4.5
(850 reviews)
Review highlights

"Called and was able to get an appointment the same day! John and the rest of the staff were courteous and kept me informed every step of the way! Great customer service …"

"Great services fastest oil change i ever seen at a dealership friendly staff"

"Great customer service, great price, and no pressure sales."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM


Description

Located in Cincinnati’s Kings Automall, our Toyota service department prides itself on responsive, fast service. Whether you need an oil change, tire rotation, or just a general inspection, our service staff will efficiently and effectively service your vehicle. Our spacious waiting area offers complimentary coffee, water, and WiFi, so you can plug in while your car gets tuned up. Whether you drive an older Camry or a newer Venza, our technicians are specifically trained in Toyota maintenance and repair, so you can rely on us for expert consultation. Schedule service by contacting us online or by giving us a call!


Reviews

Dec 07, 2024

Incredibly flexible & accommodating!! 5 stars!


Dec 07, 2024

Wonderful service. Did everything to make sure the issues were addressed for the lowest cost.


Dec 07, 2024

Adam and the Service department did a great job taking care of all the problems with my new Toyota. While I have concerns over the company as a whole due to the enormous amounts of manufacturing errors, Kings Toyota will take care of those problems correctly.


Dec 07, 2024

I had my car serviced today and it only took an hour!


Dec 07, 2024

Swift, quick & accommodating


Dec 07, 2024

Work was done quickly and professionally. Waiting room very comfortable.... Wish I brought my laptop for business work. PCs were available to use, but did not use for work because I was not sure how secure. So used to read articles.


Dec 07, 2024

Honest and polite


Dec 07, 2024

You guys are the best


Dec 06, 2024

I don’t believe the parts and service department communicate well with themselves or with the customer last time go in there except for my free oil changes


Dec 06, 2024

I was very pleased with the response time that Toyota Service got the repair done for my emergency. Very satisfied.


Dec 06, 2024

John was helpful & got the job done quickly! Thank you guys!


Dec 06, 2024

Love Kings Toyota! They are friendly and make you feel welcomed. Shout out to Tony for helping me with my oil change!


Dec 06, 2024

Mallory was very friendly and helpful in explaining the options for the maintenance of my Camry. I love working with her!


Dec 06, 2024

Quick and direct. I love Kings Toyota!


Dec 06, 2024

They were are very professional. The service department ran like a well oiled wheel.


Dec 05, 2024

Just had 45,000 mile/tire rotation on 2021 Rav 4


Dec 05, 2024

Brought my vehicle in for oil change and tire rotations. Supposed to have fluids top off. Brake fluids still low, not done Tire rotation including tire pressure setting, light is still on. Engine filter was inspected the cap was left completely opened. Luckily I checked and closed/locked it otherwise who knows what’s going to get into the engine. Who knows if they even did anything Terrible Will not come back or recommend


Dec 05, 2024

I called for an appointment to have new battery installed in my 4 Runner. I was able to get in the same day. John took good care to check the old battery and upon finding was weaken, offered a new one. I left in less than one hour. Great service!


Dec 05, 2024

John was so professional and helpful as I got my 60,000 mile checkup. He even got my birthstone ring out of the floorboard of the car that was soooo stuck!! I had tried everything. Thank you, John


Dec 05, 2024

Service Advisor “Mallory” was thorough & clear in her description of the suggested services to be performed on my 2018 Camry. The wait was not long given the services performed. Very satisfied with process.


Dec 04, 2024

Great Service at Toyota kingAuto mall


Dec 04, 2024

I arrived a day early from the scheduled service date. The Kings Toyota service team accommodated my early arrival. Thank you 🙏


Dec 03, 2024

Did fine work for me granted dealers are just oil changers now. They probably only have one master tech. Recently purchased some rims and tires from them as they had a promotion for free installation low and behold They tried to charge for install (there was a sign stating free installation) then we were keeping the old tires and rims they also charged an 20 disposal fee. Just got to keep an eye on your bill. They also ordered the wrong tires to begin with so that added extra time. Then after all the ordeals with wrong tire size they ordered the wrong tire. Supposed to get bf Goodrich trail terrains and they put all terrains I just left after noticing that. I was over it. Hopefully they make it right. Want something done right do it yourself. As a public service announcement check your bill as they try to overcharge or hide extra fees.


Dec 03, 2024

My experience was great & quickly finished. Back to new!


Dec 03, 2024

So easy to sit for an hour in lounge and have the maintenance on 24 Prius completed. Easy checkin, informative throughout and easy check out. A well organized system


Dec 03, 2024

Staff was very professional and friendly. The only thing I would have liked was an estimate of time to completion a bit earlier. My previous visit lasted 3 hours. I am fine with waiting, but I would have liked to know how long it would take, even if it would be a rough estimate


Dec 02, 2024

Always helpful, great lobby and great service.


Dec 01, 2024

Great services fastest oil change i ever seen at a dealership friendly staff


Dec 01, 2024

Long wait but good service, kind staff, and good discounts


Nov 30, 2024

John provided an excellent service for my Corolla car. I highly appreciate his professionalism and his customer service.