Kingsland Service Station - Spirit

Nov 21, 2024

They rent vans that have doors that won’t open and reek of stale smoke, but employees are all nice and make it easy to get checked in and out fast.

Nov 05, 2024

Kingsland has quickly become my go-to spot for pretty much any work on my car. I've been here several times over the past year or so and I've always had a great experience. The guys are friendly and skilled, and the service is excellent and timely. I'd recommend this spot to anyone in the neighborhood who needs auto repairs, maintenance, or just need to get their inspection renewed.

Oct 05, 2024

I came in for a nys inspection(which was fine) but they told me I needed a new windshield reservoir($100, so said do it. Later my partner noticed the wheel well cover was missing a piece around where the reservoir is. They hadn’t taken off the wheel well cover, just sliced out the section and put in the reservoir. Don’t go here if you want something done right without shortcuts. Not satisfied one bit!

Sep 05, 2024

I called them to get my car inspected, they said arrive at 7:30 , it should take about an hour within 40 minutes I was done no hassles no stories great place to get your car inspected 👍

Sep 05, 2024

I take my car for dmv inspection but the guy said we dont do tlc cars. What the f..... For the dmv insception tlc plate dont make any different..

Jul 05, 2024

Best place to bring your vehicle for service or an inspection. Honest & reasonable prices. Highly recommended & top- notch customer service!

Jun 05, 2024

Great spot for inspections. Fast turnaround and great folks who did me a solid and helped scrape off my old registration and replace while updating the inspection sticker. Wouldn't event accept a tip. Solid group of folks.

Jun 05, 2024

Love this place and trust their services! My aunt has been going here for many years. Great spot!

Apr 05, 2024

These People Are The Bestt , I Was Locked Out My Car Left My Keys Inside They Helped Me Get Into My Car They Were Very Helpful.

Mar 05, 2024

Great U-Haul experience!

Mar 05, 2024

best guys in town work here. i was struggling to get my van pass inspection and they were incredibly helpful, explained everything with ease, and incredibly fair prices. will ALWAYS be coming here for my car needs

Feb 05, 2024

I recently came in for an inspection and it was a quick and easy process. Joe was honest and very transparent. I will definitely be back for all of my car maintenance.

Dec 05, 2023

Amazing experience these guys take care of everything. Definitely an amazing experience.

Dec 05, 2023

Amazing service!!

Dec 05, 2023

Came in on a Saturday morning for an oil change. Juan looked after me, oil change and a couple of checks here and there cost me $75 and 1 hour. I’ll return in the future.

Dec 05, 2023

Dishonest shop. My daughter brought her car here for a routine inspection. They told her she needed brakes on all 4 corners. Except the brakes and disks were all replaced within the year. I asked him to show me and he pointed to some scratches in one disk. No disk wear, no pad wear, just a bunch of nonsense. They tried to take advantage of a college girl. Shameful.

Dec 05, 2023

Great neighborhood service and gas station. You can get general repairs and maintenance, and it's a NYC inspection facility. They also have Uhaul rentals. Very friendly and easy to get to. Family owned for generations.

Dec 05, 2023

Had gotten a UHaul at a different location with a former customer's lock attached to the back that I didn't have a key for, but these guys were kind enough to help me cut the lock so I could get inside before loading what I needed to. Hugely helpful in a stressful time!

Dec 05, 2023

I had to move my young cousin from Syracuse back to Williamsburg Brooklyn. I drove my personal vehicle to Syracuse, and rented a U-haul up there for the return trip. Great experience with the U-haul location in Syracuse. They explained that the U-haul had to be dropped off at an approved location or else I’ll be charged an additional fee. There was 4 approved locations on the list (unfortunately 63 Kingsland Avenue was one of them). I wasn’t sure which location I could reach before closing, so I was given the option to call later to see which of the 4 locations I can make it too. I drove almost 5hrs straight back to the city, unloaded, and called U-Haul advising that I can drop the truck off to 63 Kingsland avenue. There’s no signage showing that this is a U-haul location, but this was the address. The first employee (very pleasant, polite and professional guy) advised me of everything I needed to do. The issue started with the bar code it wasn’t working. The employee explained that he thinks it’s an issue with IPhones because another customer had the same problem, he’ll make a call and the guy will take care of everything over the phone. This is where the nightmare began. He calls Joe (the extremely rude a$$). Joe (the extremely rude a$$) couldn’t find my reservation with them, and ask if I rented the truck from this location. I told him that I rented the truck in Syracuse, immediately his tone changed. Joe (the extremely rude a$$) asked me why did I rent the truck in Syracuse and refused to accept it. Joe (the extremely rude a$$) advised me to drop it off at 996 Metropolitan. I attempted to explain to Joe (the extremely rude a$$) about the approved sites and I’ll get charged an additional fee if I drop it somewhere else, but Joe (the extremely rude a$$) over-talked me repeating 996 Metropolitan over and over again. Every word that I said Joe (the extremely rude a$$) would say 996 Metropolitan finally I gave up trying to talk to Joe (the extremely rude a$$) and told him that I’ll contact U-haul to see how to handle this. Joe (the extremely rude a$$) said fine and I hung up the phone. I stepped out to contact U-haul to explain the situation and not get charged an additional fee. While on hold with U-haul another employee (another very polite and professional guy) walked up to me and was asking if I finished the process. I explained to him what happened with Joe (the extremely rude a$$) and he advised me that Joe (the extremely rude a$$) was the boss so there’s nothing he could do. I advised him that it’s fine I’m on the phone with U-haul. It appeared to me that both of the employees called Joe (the extremely rude a$$) and tried to convince him on my behalf. Joe (the extremely rude a$$) had the nerve to lie to them claiming that I hung up the phone on him. Thank god U-haul approved another location which was NOT 996 Metropolitan. Joe (the extremely rude a$$) clearly approves of the U-haul location at 996 Metropolitan avenue so please make arrangements with that location. After driving over 4hrs there, and driving the Uhaul back almost 5hrs (due to traffic) I was hungry (didn’t eat or drink much so I didn’t have to stop at restrooms), sore/stiff/cramping body, and exhausted. I just needed to drop the truck off and take care of myself. Almost everything went as planned with the exception of my draining experience with Joe (the extremely rude a$$).

Dec 05, 2023

It’s an over priced for auto repair, they charged me for changing 3 plastic pins costs less than one dollar working for 2 minutes a $55 dollars. Unbelievable and so greedy

Dec 05, 2023

Oh ok, thanks for explanation now is good it charge me for correct amount but don't blame my first opinion, as it showed me the pending $300 in my account the first time anyways understand now, I never before fill a gas on station and didn't know how card paying is working. See you for sure!

Dec 05, 2023

Over torqued all of the lugs on my wheels after they replaced the disc breaks on my car last year. Cost me thousands of dollars to fix when I recently ended up stranded upstate due to a flat tire and two different garages told me the lugs had been over torqued and needed to be extracted on all tires. The garage said to tow it down to them so they could fix it, but I can’t trust their work anymore. I don’t like leaving negative reviews but I have to be honest here, I was very disappointed. Ruined my weekend out of the city and cost me a lot of money.

Dec 05, 2023

The Passarella family is the kindest, most professional, thoughtful duo in auto service that I have come across in my 20 years of owning a car. My catalytic converter was stolen out of my vehicle and they worked quickly with my slow moving insurance company to get the job done in 4 days time. Professional, communicative, and always looking out for you! Thank you so much!

Dec 05, 2023

Tried to take advantage of me during state inspection. Told me I needed new brakes but luckily I just had my car inspected by the dealership before shipping it to New York, so I knew they were lying. They tried telling me the brakes were no good because they had rust on them after not driving the car for awhile. They withheld the inspection approval and made me wait for a quote for new brakes until I was able to find the report from the dealership proving they were wrong.

Dec 05, 2023

Via Sabrina Fall: Your response to my review is my proof that you are an extremely rude a$$. There's a difference between informing someone that you're hanging up and just hanging up in someone's face. You LIED by telling your employees that i hung up ON you (flat out lie). I tried to attach a copy of my contract (which I thoroughly read and questioned before signing). The professional employee in Syracuse acknowledged YES there’s an additional fee if the truck is returned to the wrong location. It clearly states the renters name will be fully responsible to U-Haul or their affiliated U-Haul entities and agents for all charges related to the rental of the equipment and CHARGES FOR EQUIPMENT RETURNED TO AN INCORRECT LOCATION is one of the charges listed in the contract. More importantly HOW is it possible that you're in the business and dont know about the charges in your own contracts???? I did contact U-Haul and filed a formal complaint against you. I actually followed up by also sending them your reply to my review.

Dec 05, 2023

Went for inspection for work van. They were very informative and quick. They fixed stuff before they did inspection. Great guys they are. Joe was very helpful. I would definitely come back.

Dec 05, 2022

Best Uhaul experience ever.

Dec 05, 2022

Great service at a great price. Got all new brakes done day of.

Dec 05, 2022

Nice guy. Good uhaul setup

Dec 05, 2022

This is our new go to service station! The type of honesty you want in a repair shop, but almost never find!! They are a diamond in the rough. Went there for an inspection, and will now be using them for EVERYTHING! Joe is the absolute best! He and Carlos got me and my toddler in and out asap! This is a family run shop with only a few employees, and a lot of customers, so be patient! The work they do is well worth it!

Dec 05, 2022

This place is AMAZING! I’ll admit, I find myself often being swindled by auto shops who take advantage of my naïveté and believe because I dont know much about cars they can up-charge me and I won’t notice. Well! Alex and his fam who run this place treated me with utmost respect and even snagged me a great deal on the auto repair that I got quoted elsewhere for 2x more!! My car got sideswiped and I needed the back bumper replaced. There was some other damage that Alex said if I ever wanted to repair down the line he can help out with (for another good price) but didn’t push it as he knew I was really just trying to fix the bare minimum. All to say, the people here are trustworthy folks and are really out here trying to help you and your car thrive <3 thank you!!