Kleemann USA Inc

Oct 06, 2024

Great service!

Oct 06, 2024

On a vacation our sprinter camper lost cruise control and our ESP warning light came on after getting hit by a gust of wind. We called the Mercedes service and were told we would have to wait 4 days for service. Kleeman told us how to reset it ourselves in minutes. Thank you for great advice and for saving our trip!

Aug 06, 2024

I was so lucky to find Kleemann USA while having Sprinter issues passing through town. They squeezed me in quickly, found the part I needed, and got everything repaired within a few hours. I really appreciate their service and highly recommend them for anyone looking for a mechanic!

Jun 06, 2024

Kleemann USA stands unrivaled as the pinnacle of excellence in automotive service. Brandon, a beacon of absolute brilliance, possesses a wealth of knowledge and expertise that illuminates every interaction with his customers. His uncanny ability to provide candid and insightful feedback on vehicle issues at a moment's notice is truly commendable. Brandon's dedication to ensuring his customers are back on the road swiftly is nothing short of exceptional. I felt compelled to write yet another review once more, as the level of service provided by Brandon and the team at Kleemann is truly unparalleled. Thank you, Brandon, for your unwavering commitment and the outstanding care you extend to me and my vehicles. Your impact is truly remarkable, and I am immensely grateful for all that you and Kleemann do.

Jun 06, 2024

There's no way I am able to say enough good about Brandon and Kleemannusa. We were broken down, our Sprinter completely shutting off with a check engine light on. We stopped at two shops - they couldn't diagnos the issue, the MB dealers in the area wouldn't even return my calls. Helplessly stranded. Brandon had our problem diagnosed in less than an hour, fixed and checked out in less than 24 hours. He rearranged his time to get to us immediately too. A GREAT experience in a bad situation. Thank you!!!!

May 06, 2024

So, my review should have some weight since its nearly 20 years in the making. Originally shipped my 05 E55 to Kleemann for a K3 upgrade when I first got it and the car came back improved and and functioning perfectly, even passed smog in picky CA. That said, 2 decades later I had a local yahoo-wanna-be MB mechanic fix an air suspension and oil pan leak, only to suddenly have a nightmare on my hands. The engine was throwing codes, running rich, idling at 3k, a mess. Obviously something happened in the shop, but of course they were of the "it came like that" defense. After 2 months of hair pulling, Brandon came through like a champ and walked the shop, multiple times... over the phone... on things to check because they were both incapable of figuring it out and listening to his advice. Only at the bitter end did they listen and found a hose under the supercharger disconnected as well as wires which were loose. Both of these things Brandon telegraphed to them to check. He really saved me from further headache and potential lawsuit. Car finally back to normal. Thanks Kleemann & Brandon!

Jan 06, 2024

I can’t say enough about Brandon & his business! I knew I needed new brakes on my 2014 VW Jetta ASAP. My car went from a small squeak one day to metal on metal the next. (Drove X-country from NY) I asked for any VW mechanic recommendations on COS Reddit & Brandon was mentioned a couple times, so I called. This was also the Friday before Christmas. He emailed me an estimate within the hour that I had called, without having me come to the shop. Amazing (since I work in Briargate & live downtown). I thought for sure I needed all new pads and calipers for all 4 of my wheels and my check engine light had come on. I made the appointment for the day after the New Year and an hour into the start of his day he had a full report basically of what he saw. Not only did he tell me I only needed the rear brakes & calipers done but that a few small things to get my car back to healthy that was all I needed (& for the original estimate he had originally sent me). Brandon knows his sh*t, was super communicative & had it all done before lunch. I know my new mechanic for my VW from now on. He’s so honest & trustworthy. Brandon really wants his clients to feel empowered by giving out his knowledge behind why he’s doing what he’s doing. I moved from NY & had a long time (family) mechanic who specialized in German engineering and Brandon is someone my Dad would be proud of me finding. I’ll keep telling everyone to go where I was told from now on when anyone needs an honest, reliable & expert mechanic. Brandon is the real MVP! Happy New Year & smooth driving! THANK YOU BRANDON!

Dec 06, 2023

A gem of a find for those with a sprinter van. By far the most knowledgeable and friendly mechanic I have ever met. Fair pricing and great service. I won't take my van anywhere else going forward.

Dec 06, 2023

Expert service of my Vehicle. Timely repairs and fair prices.

Dec 06, 2023

I simply can’t say enough great things about Brandon and Kleemann USA. His up front honesty, knowledge of the C5 chassis/powertrain and professionalism are just a few of the reasons he’s as good as he is. Brandon took in our new to us 2002 Audi C5 2.7T Allroad 6MT and completed an extremely thorough post purchase inspection. When we were done, and he sent the list of everything we should do I gave him the green light to go full speed ahead. This car is a 6MT vs a CVT, so unlike some others that would simply push it of a cliff, we wanted to save it and fully enjoy it for the next 3-5 years as a daily driver and fun mountain car. As the work progressed on the original list, Brandon would come upon additional items that we wound be getting a better look at, we would discuss in depth their availability and then move forward to replace. When he was finally finished, we fixed a very extensive list of items that were simply ignored by the previous two owners. Some of them were preventative others were absolutely needed. Example: the alternator was the original unit with an 45/01’ manufacturer date from Bosch. Because of its placement in the engine bay, we decided to go ahead and replace it while we had the nose off the car. Had he not been paying attention to the various parts on the motor while the front clip was off, it could have caused a double effort not to long down the road. The Allroad is now home after spending about a month with Brandon. This was due to a variety of parts that we ordered as we went through the car and found faults or decided to refresh items that were original to the car. We even waited on a set of EGT sensors from France! In the end, I would never have considered another shop or person to trust with my car. To date, he has worked on five of our six vehicles (21’ Audi RS6 Avant, 16’ Audi Q3, 12’ VW Golf R, 02’ Audi Allroad and 83’ VW GTI). From maintenance to modification…he’s done it all. If you own and want to properly maintain your European vehicle. Don’t take to any place else, call and talk with Brandon @ Kleemann USA first. I promise you that you will wish you had when the other place doesn’t fix it right the first time.

Dec 06, 2023

Just got back into the Mercedes game again. After a lot of research, I decided to let Brandon and Kleeman handle a few things on my GLK. Great little shop, super knowledgeable and professional folks here. These guys are my go-to shop vs taking my truck to the dealer. Thanks guys !!!!!

Dec 06, 2023

Nice clean shop, took my c63 in for a service today for some preventative maintenance. My vehicle was in the bay as soon as I arrived. Brandon and Cory went to work and finished in a timely manner. Updated me on the status of the service and kept it real on what was not needed to be done based on their inspection. Hard to find now a days. They have a nice dog too 😁

Dec 06, 2023

Top notch service! I would highly recommend Kleemann USA especially Brandon. They were super transparent and upfront about the cost and the service was fast. I won’t trust anyone but Brandon with my Mercedes! If you want honest and reliable service, go there! Loved their office dog too. He kept me company while waiting for my car. Will be back!

Dec 06, 2023

Very knowledgeable, quality work, will always recommend this place.

Dec 06, 2023

We had a fantastic experience with Kleemann, thanks to Brandon, Lacie and Cory. After completing their work, our year 2003 Porsche Carrera 996 ran better than any time that we've owned it (5+ years). They know the workings of a Carrera from A to Z, and kept us informed through the entire diagnosis and repair. They even cleaned it up before he picked it up, and it looked like it just came off the assembly line. Many thanks!

Dec 06, 2023

Always takes care of business :).

Dec 06, 2023

Brandon at Kleemann USA has always done excellent work on my 2008 Sprinter 3500. And there's been a lot of work to do! I'm from Mississippi, but I'm through Colorado once or twice a year, and I always bring it to Kleemann for repairs. Brandon was the only person who could figure out some major problems I was having back in 2020 (the van was in the shop for 42 days!) when I had to get a stripped transmission replaced due to a domino effect of issues from a third party cruise control that the people I bought it from had scabbed on. The Mercedes Dealership had given me a long list of solutions amounting to 10K worth of repairs, none of which ended up having been the actual problem. Meanwhile, Brandon at Kleemann solved it. I also appreciate the effort he makes to clearly explain exactly what's going on and what's being done about it. He knows his stuff, is great to work with, and has even saved me money by suggesting which repairs I could likely take care of myself at home. Definitely recommend. My go-to Sprinter place.

Dec 06, 2023

Brandon is a rare craftsman who is exceptionally knowledgeable, detailed, pragmatic, ethical and dependable. I am very selective with who I trust with my cars and I can wholeheartedly recommend this shop, especially if you have a high end or exotic German car. Prices are also very reasonable, and he has all top of the line equipment including the advanced dealer software suite. Thank you again for all your help and pride that you take in your work!

Dec 06, 2023

I do not know where to even begin on the exceptional service, transparency, and professionalism of Brandon and his staff. I brought my Jetta here for the first time for an oil change / tire rotation and to resolve an issue with its mechanical e-brake. Not only was I invited into the back and showed EXACTLY what was wrong and the plan of attack, but Brandon willingly stayed over 3 hours past the shop’s close time (on a Friday!) to ensure that my car was completed to his satisfaction due to a mishap on the delivery from the parts store. I didn’t mind waiting during that time (there’s a real good brewery across the street!), and I will be coming back to Kleemann for all of my car related needs for as long as I’m in Colorado! BTW, Hunter S Thompson fans are more than welcome!

Dec 06, 2023

Kleeman USA is by far the best and greatest European mechanic, local to Colorado Springs that I have ever worked with. Brandon is a stellar guy with an expert knowledge in Mercedes Benz and others like Audi and VW. He is bar none the best over all of the other wannabe mechanics in town. This shop is by far the cleanest and most organized I have ever seen. The staff are very welcoming and hospitable to their customers too. I highly recommend Kleeman USA without any hesitation and trust Brandon implicitly!!!

Dec 06, 2023

Knowledgeable technician- explained everything so i could understand, friendly, detailed and thorough. Thank you Brandon and Cory for the excellent service.

Dec 06, 2023

Messaged requesting info they got back to me a couple if times. Considering I'm in Australia they are in Usa great customer service thanks.

Dec 06, 2022

AMG Masters, very friendly and amazing tune.

Dec 06, 2022

Excellent, fair and knowledgeable. Easy access to main mechanics/folks working on the vehicle, explained in user-friendly manner for someone who may know nothing or much about autos. Plus, there's a great bakery down the street.

Dec 06, 2022

Exceptional service and reasonably priced. I would highly recommend Brandon and team for sprinter van service and maintenance. Brandon took the time to explain everything and was very helpful.

Dec 06, 2022

Great service, very professional and courteous with a fair price. Highly recommend for Sprinter service. Thank you!

Dec 06, 2022

I contacted Kleeman USA because I was told they were familiar with sprinters. That turned out to be an understatement, Brandon is a sprinter guru. He was able to diagnose several unrelated problems in literally minutes. Repairs were prompt and at a very fair price. And beside for this Brandon is a fountain of knowledge and a really nice person!

Dec 06, 2022

I love those guys I highly recommend them they really nice and know what they doing

Dec 06, 2022

I was alone on an island and Brandon came to my rescue. Well, the proverbial island in this scenario happens to be Wichita, KS, with a suspect transmission in a 2012 Sprinter 2500. I certainly felt out at sea when I reached out across state lines. Not only was Brandon able to talk me through a few scenarios over the phone to put my mind at ease (the first two evaluations I had sought out had suggested a full transmission replacement!), he was also able to fit me in the next day for a long overdue transmission service. So, you guessed it, I made the eight hour drive to Kleemann USA in Colorado Springs. The next day, Brandon met me with the delightful candor I’m sure he greets most customers. His formidable knowledge and expertise were reinforced in the first few moments of our in-person exchange and, after a review of the procedures and estimated cost, I handed over the keys with glee. Predictably, in a few hours, I received the call from Brandon that my vehicle was ready. He even stayed after hours so that he could insure that I would be back on the road ASAP. Furthermore, Brandon has turned into an invaluable resource re: my Sprinter and general maintenance. I’M SO GLAD I BROUGHT MY 2012 M-B SPRINTER TO BRANDON AT KLEEMANN! If you’re considering Kleemann for your auto service needs...don’t hesitate to reach out!

Dec 06, 2022

I've owned four Sprinters over the years and have worked with multiple repair shops. I travel a lot and was on a recent trip to Colorado Springs and started having some issues with my Mercedes Sprinter. I was super impressed with Brandon's knowledge and expertise and he got me rolling again. If you are looking for someone you can trust with your vehicle, call Brandon first! Martin Hess, President, American Club Association

Dec 06, 2022

If you're looking for a little wizardry mixed with some great, genuine people -you found it.

Dec 06, 2022

These guys are "top of the food chain" when it comes to working on Mercedes Benz, especially if you want a good tuner who will get you more performance without sacrificing drivability or reliability. I will put them up against any MB tuners anywhere in the US. I've owned 5 AMG cars and the work these guys did on my E63S was impressive. Thank-you Brandon!