Koons Woodbridge Buick GMC Service Center

Feb 06, 2025

No good, in Service. Dan Morningstar, he look tired, he doesn't have good service. I think he's ready to retire, or a job that doesn't involve contact with people.

Feb 04, 2025

Purchased our car at Koons in Woodbridge and everything about the experience was outstanding. Highly recommend! Thank you Michael Jones! Roseanne and Eric Hedlund

Feb 03, 2025

Did a great job , service dept kept me updated on progress

Feb 02, 2025

Staff was knowledgeable, attentive and professional. Work was completed in a quick, effective way.

Jan 31, 2025

All i can say is WOW ! I have never been to a dealer service center with such integrity, honesty and transparency! Dan is the man to see at Koons buick for top notch service .

Jan 31, 2025

Great service! I bring my truck here for every service.

Jan 31, 2025

I had a fantastic experience at Koons GMC in Woodbridge for my recent oil change. The staff was professional, friendly, and efficient from start to finish. They kept me informed throughout the process and ensured my vehicle was serviced in a timely manner. The waiting area was clean and comfortable, making the whole experience even better. I highly recommend Koons GMC for anyone looking for excellent service and a hassle-free experience. Thank you for taking such great care of my vehicle!

Jan 31, 2025

Very satisfactory visit! Have always found them to be highly skilled and professional in every way!

Jan 24, 2025

Another great experience with the Koons Buick GMC Staff. I appreciate the shuttle service which allows me to work while my vehicle is being serviced. Jessie, and Matt are always friendly and keep me abreast of any recommendations needed for my vehicle.

Jan 24, 2025

Customer Service was awsome, and the maintenance team had me in and out in a reasonable time.

Jan 24, 2025

It’s always a pleasure at Koon’s Woodbridge! Dan makes the service department so warm and inviting. They’ve taken good care of my Buick since 2021.

Jan 24, 2025

You will receive expert professional service. Through customer service and car maintenance.

Jan 24, 2025

had a great service experience at Koons Woodbridge Buick. Mechanic and I went for a quick drive so he could understand the noise I was concerned about, which I felt was abobe and beyond. Will be back for my Buick service needs!

Jan 17, 2025

Even though it’s far from my home, I prefer to make the drive. The people are fair, honest and responsive, to name a few. I just wish they had a car wash. Thanks for serving my Buick.

Jan 17, 2025

Great

Jan 17, 2025

Only been there twice so far with my routine maintenance for my truck. Wait wasnt long customer care was great. No coplaints

Jan 10, 2025

Fast service and good coffee

Jan 07, 2025

After our very positive experience purchasing our car at Koons I expected our first service visit to be an equally pleasant experience and I was right. The people at Koons are very friendly and welcoming and the service was quick and complete.

Jan 07, 2025

As always, Matt and team are top notch and very customer oriented. They always make you feel important and look to make your experience a value added event. Thank you all for another great visit! Happy New Year 2025!!

Jan 07, 2025

Every time I go here it is fantastic service, respectful, and quality maintenance. I had issues with my vehicle and they went above and beyond to make sure I was taken care of and back on the road. In my opinion, don’t bother going to other shops that do crappy jobs and charge and arm and a leg, get it done right the first time from reliable people.

Jan 07, 2025

Everything's always smooth when i visit

Jan 07, 2025

Great job by the advisers and always very helpful and courteous

Jan 07, 2025

I purchased a used vehicle and although I had an issue with it initially . The dealership went out of their way to fix the issue and to make sure I was happy in the end.

Jan 07, 2025

Overall good, but unlike other dealers GMC doesn't offer a car wash as part of their service like others. Why don't you go this lite extra to take care of your customers?

Jan 07, 2025

The customer service was outstanding! Matt is awesome!! Diana was excellent ! Double checking to ensure everything was done correctly. It was my first visit since relocating to the area. Matt customer sold me on them. Thank you for your awesome service.

Jan 07, 2025

The service department staff is Professional & Friendly. Goes above & beyond everytime I have to travel out there!!!! I never worry about Quality of service with koons Woodbridge! A1

Jan 07, 2025

Top tier! from the salesman "chris" to finance dept. Had an issue with MD inspection, they took care of it! Will definitely recommend

Jan 07, 2025

Very friendly and professional staff. They found the issue with my transmission caused by the Chevy dealership’s negligence. Will be a returning customer in the future for service needs.

Jan 07, 2025

EXCELLENT experience! Service department provided exceptional work. They were professional, knowledgeable, and attentive. Special thanks to Diana, Darwes, and Service Director Matt excellent customer service.

Jan 07, 2025

My visit to 14530 Richmond Hwy location was great my se advisor Matthew Morningstar is grate as always. He always keeps me up to date with everything that is going onwith my vehicle.