KX Auto
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Review highlights
"Always thorough and informative. Great customer service, fair pricing. My go-to mechanic in Philly, would recommend to anyone."
"Great service plus clean enivorment and comfy waiting room."
"Great customer service, quality and prices."
Overview
Hours
Sunday
Closed
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 3:00 PM
Reviews
Nov 23, 2024
KX is far and away the best mechanic in the city, I will never go anywhere else! Quality work, very honest and trustworthy, and super speedy. Very fairly priced! Everyone that works there is super nice as well!
Nov 23, 2024
One of the best experiences I’ve had with a mechanic. They were quick while still very thorough. They clearly care about providing an honest assessment and communicating all your options. Highly recommend !
Nov 09, 2024
Good experience,
Nov 07, 2024
The only auto shop I trust to take my car to is KX. The crew is always helpful, honest, and communicative. They genuinely care about their customers and go the extra mile to provide excellent service. I've never felt pressured or taken advantage of, and I always leave feeling confident in the work they've done. Just make sure to call and book an appointment for all services needed just so they can accommodate the right amount of time for your appointment. I highly recommend them to anyone looking for a reliable and trustworthy auto shop!!
Sep 07, 2024
While you may need to find a street parking space for your car, they took care of my inspection so quickly and at a reasonable price. So glad I found a good shop that’s close by and won’t need to dread my inspection every year.
Aug 07, 2024
I called to schedule an appointment. Initially, they suggested next week, but after agreeing, they asked me to call back in 15 minutes and then didn't answer. The next day, when I called again, they said the earliest appointment was in 2 weeks. When I mentioned I could make it work, they abruptly claimed they couldn't accommodate new customers, questioning who referred me. While I understand they might be busy, the customer service experience over the phone was disappointing.
Jul 07, 2024
They don’t fix A/C he say I don’t have anything available today so why did they put we fix A/C??
Jul 07, 2024
Hands down the best experience I’ve ever had with a mechanic. I called about a week ago to get an oil change and an inspection knowing I had a few other things I’d need to take care of as well. They didn’t have any appointments available for a week or so, but I figured I read all the positive reviews and I’d be patient and it’d pay off. Boy was it worth the wait. The crew here is thorough, communicative and go above and beyond anything I could have ever imagined. I will recommend them to anyone in need of a mechanic. The prices are fair and the service is spectacular. So happy to have found a mechanic I can trust.
Jun 07, 2024
These guys are great. They don't try to oversell you on unnecessary repairs or maintenance. They're work is good. They are easy to get an appointment with, keep to their schedules, and are easy to talk with.
Jun 07, 2024
They are the best! I went to Mavis on ridge Ave, and they completely ripped me off and destroyed my lug nuts ( they made it seem urgent!). Came back to KX ( they are our go to!). They immediately patched the tire that was the issue, and replaced the lug nuts correctly, and for significantly less! They are the best!! Will always recommend!
May 07, 2024
Friendly, fast, and fair.
May 07, 2024
I am very impressed by very kind staff who always consult with you before making any decisions and doing work. They worked on my car twice and both times were very attentive and did the job super quick, I had my car back in a couple of hours of dropping it off. Highly recommend this shop.
May 07, 2024
These guys are just hands down the best shop I've gone to in Philly. We have brought our Honda Fit and Jeep Compass here a handful of times for different things over the last couple of years and the service is always great. Very honest and straightforward and they do great work quickly!
Apr 07, 2024
Super fantastic
Apr 07, 2024
These guys are the absolute best. Ive never felt pressured or uncomfortable or swindled in any way like i have at other places. They are so honest and nice and the prices are amazing. They plugged my flat tire for like $70 and replaced my boyfriends mirror (when it got clipped completely off in south philly) for like $120. Every year i almost feel obligated to get them Christmas presents lol thats how much i love them. 100000% recommend.
Mar 07, 2024
Had to get a new battery
Mar 07, 2024
I was in need of major maintenance as I was coming up on 100,000 miles. KX made a note of everything they knew would need serviced when I took the car in for an oil change in order to have on file when my inspection came up. I scheduled the inspection and they gave me a full estimate before I even got there. They pay close attention and care to each vehicle they service and are so organized! They give great explanations on everything going on with your car. I’m glad to have an ongoing relationship with KX that I can trust safety and price-wise!
Mar 07, 2024
One of the best car repair shops in Philly. Super friendly and always answer any questions you may have. They explain everything in detail and show you pictures and videos to help. These guys are super knowledgeable with all their repairs and as everyone else has already said they won’t upsell or make a repair that isn’t needed. They’ll always recommend what should be done in the future and give you an estimate for that. I’ve been taking my car here for past 2 years.
Mar 07, 2024
very nice
Feb 07, 2024
I can’t say enough great things about this place - I won’t take my car anywhere else! Costs are always reasonable and I’ve never had them try to upsell me on anything I didn’t need. I really appreciate that they will take the time to explain the work they’ve done, and most recently gave me tips for maintenance. Best to try to make an appointment in advance, as I do find sometimes they can be booked (but I love that for them)! Friendly, honest place, and I definitely recommend.
Feb 07, 2024
These guys deserve an award. I called them around 5pm after discovering a flat tire. I didn't imagine anyone would be able to help on such short notice, let alone right away. They had it fixed within an hour for $27. KX was my go-to mechanic for over 5 years, but when I moved a little further away I had switched to someplace slightly closer to where I live now. After my experience tonight, I can't really imagine going anywhere else for my car needs.
Dec 07, 2023
Best Auto shop in Philly. Staff is helpful, informative, honest, and efficient. My experiences get better with each visit.
Dec 07, 2023
Best auto shop I’ve been to! Honest, thoughtful, efficient people.
Dec 07, 2023
Fast, knowledgeable, and fair. Great place!
Dec 07, 2023
These guys are amazing with their work and very accomodating. They troubleshoot really well and keep you posted every step of the way. Extremely professional.
Dec 07, 2023
After 3+ years of trying to get multiple mechanics to actually fix my 2008 Civic’s AC rather than just pumping it with coolant, I finally found these guys. The mechanics at KX Auto listened to me and heard my theories about the issue. I thought there was a leak because the coolant always ran out after about 2 weeks of it being filled up. Other mechanics always fought me on this theory and refilled the coolant/recharged the AC anyway, but not the professionals at KX Auto! The mechanics here took the time to figure out the root cause and fix the problem - it ended up being a leak in the compressor. Not only that - they also explained in detail what the issue was, what tests they had run to diagnose it, how they were going to fix it, etc. After replacing the compressor, they ran an additional test to ensure that the leak was fixed. Super respectful and trustworthy mechanics run this place. Every time I blast my car’s AC in the summer heat, I thank them!!
Dec 07, 2023
As a woman, I felt the need to put a review & I'll tell you why. First, let me make it clear, KX Auto is my only auto shop. I personally will take my car there & feel comfortable. This is for the women who are looking for an auto shop. I've been going to KX since 2018 or 2019, I can't remember. These guys have solid work ethic & provide quality service to my car. They've seen both mine & my husband's car & provide fair pricing. They're the only people I trust with our car now because they've helped me troubleshoot my oil issue & they're the only ones that know what to do. Since then, I'm stuck- love this auto shop. They're thorough, explain everything to me, they'll take pictures & send it to me to show me the issue, they've given me time to make a decision if it's a big fix, I'll even do my research & try to figure out what I'm saying & what I find is that they're honest too & if I have any questions they don't make me feel dumb because I'm a woman-- I've gone to places that have made me feel pretty uncomfortable. They have seen me move through life as a single to married woman. Despite me having my husband, if I dropped off the car they'll call me & provide updates/inquire what I want to do next. I don't know about you, but I want that. I feel respected in this small way that they treat me. I don't feel sterotyped or made out to be not as competent with my car. They'll communicate with me as they do with him. Super professional & I hope they never leave the Philadelphia area or be forced out of business. Parking can be hard because they're located on Washington Ave. There's construction & a new apartment is coming in so I don't know how that'll impact accessibility to them. But, I'm going to keep coming. This is the only auto shop I’d recommend & given other reviews, that means they get booked up & busy. So, if you need something serviced, regularly like an oil change or inspection, I’d schedule it out in advance. If you’re in a bind, they’ll try to work it out & help you. My only concern is that I dont know when these guys go on vacation. Honest concern because I want this auto shop around for a long time. If they scheduled a 2 week vacation I wouldn't be mad & just schedule my services before or after. This is how an auto shop should be. I should've written this years ago!!
Dec 07, 2023
Best Service 👍👍Great People!!
Dec 07, 2023
Excellent service. Scheduled an appointment for oil change and inspection. Took less than an hour and was very cheap. Highly recommend.
Dec 07, 2023
Great service and good prices. Ming was excellent- he called me with updates and price estimates. Got the job done in a timely fashion
Dec 07, 2023
I've been going to this place for years now and never had a complaint. At worst they often don't have same day appointments, but for the service they provide they deserve to be booked up. Highly recommend, I'm so glad I stumbled across them when I moved to the area.