L & L Auto Service

Dec 06, 2024

Honest and fair shop.

Dec 06, 2024

I decided to try service here instead of my longtime dealership where I purchased my vehicle. The takeaways: they are honest and hardworking. They went the extra mile for me in their inspection and service. I learned they also have auto sales of pre-owned cars. Not only will I use them again, but highly recommend. I think the word is out on how good they are. I saw firsthand how they had a quick turnover of customers and business. In the future, I hope they will be able to keep the same quality of work with the increased demand of their service!

Dec 06, 2024

What an amazing car shop. The staff was so nice, helpful and knowledgeable. The wait was quick and the price was reasonable. The lobby was very comfortable. My kids and I were in and out very quickly. I will definitely be back in the future.

Nov 06, 2024

They took care of everything I needed done! Great staff very knowledgeable and you can tell they are a genuine ownership group will definitely come back when it’s needed!

Nov 06, 2024

I have taken multiple cars to L & L and each time I was treated fairly and they solved the issue.

Nov 06, 2024

This place came recommended by neighbor whose opinion I trust. I was very pleased with service & price. So now I am recommending L&L to friends as well as others online. Family owned business.

Oct 06, 2024

Daisy was very helpful finding me a car ! I explained to her my situation and she was very understanding . She is very kind hearted & will work with you as best as she can to get you out with a vehicle!!

Sep 06, 2024

Everyone is always very friendly, and they’ve always done good work on my car and my partner’s car.

Sep 06, 2024

I went to L&L Auto Service because it had a certified National Child Passenger Safety technician to check my newborn's carseat. Daisy took great care of us. She was knowledgeable, thorough, and personable. I felt like our family's safety was in good hands. The only reason this isn't 5 stars is that the garage is very busy and has limited access. Our original appointment had to be rescheduled because of it. I also had to pull my car in and out of the garage several times during our inspection to make room for other cars being serviced. That said, the general customer service made me consider switching mechanics to L&L for our vehicle.

Aug 06, 2024

I had a wonderful experience for my car seat installation check up. Daisy was super nice and thoughtful. I highly recommend this place for car seats check ups.

Aug 06, 2024

One of the best auto repair shops I’ve ever been to. These guys are always helpful and professional. A real neighborhood treasure.

Aug 06, 2024

Wonderful shop. All the staff was very professional and polite.

Jul 06, 2024

Just want to say thank you to junior and all his staff for a wonderful job on my car I have been there before and I haven’t had a problem with the work so I really appreciate everyone there .

Jul 06, 2024

You cannot find a better auto repair shop in Chicago. I have been going here for a couple of years and have always been satisfied with the service. They are honest and straightforward about what your car needs, but help you prioritize what should be fixed to ensure the car is safe to drive. The prices are fair as well. I can’t say enough good things about this place! If you need your car fixed, TAKE IT TO L&L! They also have a lot with some really great used cars for sale, so if you’re in the market for a car definitely check them out.

Jun 06, 2024

Excellent service, above any place I have been. Taking time to explain everything I needed. Super helpful in my search for my new car. 5 stars !

Jun 06, 2024

I just brought my second vehicle. A used car. Junior is always busy and overworked but gets the job done when I need to talk to him. I haven't been on vacation in years and I'm grateful to buy a used car that I know will get me there.

Jun 06, 2024

I took my 2015 Chevy Spark to be serviced today. It was a great experience. Louis explained every step of the repair and why each repair was necessary. The price for the repairs were competitive and the work was quality.This shop has earned my business in the future. 10 out of 10 would recommend.

May 06, 2024

Amazing! I went to Daisy at L&L for car seat installation. She walked me through the process, carefully checked each aspect o f the installation, and provided extra tips to keep my baby safe. 100000% recommend.

May 06, 2024

super helpful and fast! i’d recommend this place to anyone. they’re clear about the services your car needs and they don’t try to scalp you ❤️❤️❤️

Apr 06, 2024

I have been coming here for a while and I came across this place by looking at highly reviewed mechanic shops. I drive an Audi A6 so finding a shop that works on this car is a challenge. Whenever I do find a mechanic, they will charge an arm and a leg because of how difficult it is to do work on this car. I decided to give this shop a try about a year ago and I will never take my car anywhere else again. This place is owned and operated by a father and son, both of which are very knowledge, honest and stand by their work. You don't have to worry about any shady actives, price gouging or run arounds, they will tell you exactly what the issue is, how much the cost is and then they will get the work done in a timely manner. If you're looking for a new mechanic that you can trust, this is the place you want to go to.

Apr 06, 2024

Very friendly, helpful, and honest family buisness. We drove over an hour to look at a truck. We did not end up purchasing it because we wanted something bigger. I was messaging back and forth with Daisy for a few days prior. Her and the mechanics spoke with us when we arrived. and they were both very honest and friendly. I would buy a vehicle from them anytime.

Mar 06, 2024

Amazing price compared to others, great hours, great service. Couldn't ask for a better experience. Highly recommend.

Mar 06, 2024

This shop has earned my loyalty and I recommend them to anyone looking for a mechanic on the north side. I never feel taken advantage of here, I’m always well communicated with, and transparency with cost is always appreciated. They’re quick with service and always professional. As a woman, it’s hard to find an auto shop that respects you, your time, your money, and not talk to you like you’re dumb. They’ll be my go to for as long as I live in the area.

Mar 06, 2024

Very kind and knowledgeable mechanics and staff who go out of their way to show you things and explain to you in detail about what they are doing or have to do with you vehicle. Cost is a bit higher than other locations but the service is top notch. They even threw in some small repairs on the house which I appreciated tremendously. They’re now my go-to auto repair shop.

Mar 06, 2024

Very thankful I ended up here. They talked me thru everything - extremely fair, friendly, and reasonable. They stand by their work. Also very fast. Won't be going anywhere else.

Feb 06, 2024

Excellent service!

Feb 06, 2024

Great customer service and prices!! Definitely will be going back for future repairs!

Feb 06, 2024

I recently had the pleasure of working with L&L Auto Service for a transmission repair, and I couldn't be more satisfied with the experience. From start to finish, the team made the entire process incredibly easy and stress-free. First and foremost, their customer service is outstanding. The staff is friendly, knowledgeable, and genuinely cares about ensuring a positive experience for their customers. What really stood out to me was their transparency and honesty. They provided a detailed estimate upfront, and the final cost matched the initial quote – no surprises or hidden fees. Overall, I highly recommend L&L Auto Service for anyone in need of auto repair or transmission services. They combine professionalism, excellent prices, and a commitment to customer satisfaction that sets them apart in the industry. I'll definitely be returning for any future automotive needs.

Feb 06, 2024

I’m a little late on the review as I took my car here in the summer. We had some suspension work and an oil change done. Very friendly people. I was able to drop my car off in the morning since I live close and they called me when it was done. They charged exactly what they quoted me. I plan on coming back as I need some more work to be done.

Feb 06, 2024

I’ve been coming to L&L for a few years for standard maintenance and even a few issues that required significant work with my older VW. Jr. and the crew are always empathetic and honest, and very affordable. Most recently I had my catalytic converter stolen and Jr. and the shop couldn’t have been better about helping me navigate the insurance claim process and working with my insurance company in my behalf. I’ve had nothing short of a perfect experience every time I’ve been in the shop and always happy to give L&L my business.

Feb 06, 2024

L and L are wonderful. Trustworthy, honest and excellent mechanics

Feb 06, 2024

My go to auto shop! It’s so rare to find reputable mechanics that dont screw your over, so now I tell all my friends about this place!! If you live anywhere in Chicago with a car that needs service, I HIGHLY recommend you go here!!

Feb 06, 2024

Walked in for an oil change and they took care of me within 90 minutes. Fast service. Standard price.