La Familia Auto Mechanic

Jan 30, 2025

Did multiple jobs at this location initially and saw some good mechanics. Last time I had an AC service done here and they messed up my hood latch so that it would no longer open. The AC hi/lo port covers were missing afterwards. The AC only worked for a few weeks before it pooped out. When I went to talk to the owner however she refused to take any responsibility for messing up the hood latch or the failed AC job. Can not work with people not worth of my trust. Also had items stolen from another car serviced at this location including a wrench/socket set I use to disconnect the battery cable in a pinch in order to reset the door locks or gas port cover, possibly life and death situation. There was another incidence involving a 2004 Volvo XC70. I had some oil leak around the engine so I paid them to replace a lot of seals. They told me they had to open the timing belt assembly to replace some of the seals. So I provided them with a timing belt kit with a water pump and requested that everything be replaced and that I could pay them for the extra work. They gave the new pump back to me before I paid and took the car back saying that the old pump was better than the new one. I was charged around $750 for the work without the water pump replacement. Then about 7 months later the old water pump failed and overheated the engine. As you can see, either they had poor judgement or they didn't want to do the water pump work which I agreed to pay for. Consequently it cost me several hundred dollars more a couple months later necessitating opening up the time belt assembly again plus the headache of dealing with coolant leak and an overheated engine. But then of course, this place never admits to any wrong doing when you check the owner's response.

Jan 30, 2025

I love this place always on point with all my cars .

Jan 06, 2025

Puedes recibir servicios en español personal muy calificado altamente respetuoso y los mejores tiempos de entregas

Oct 06, 2024

All perfect

Oct 06, 2024

Les recomiendo este taller gente muy amable y el trabajo que hacen es muy profesional y rápido en las veces que me han atendido he salido satisfecho

Sep 06, 2024

Great Place to fix or to do maintenance to your vehicle, affordable prices and a professional service always. Highly recommended. Excelente Lugar para reparar o hacerle mantenimiento a tu vehículo, precios económicos y una excelente atención además de un servicio técnico muy profesional. Super recomendado.

Jul 06, 2024

La Familia has been my auto home since 2015, they’re honest, dependable, fast and does a very great job! No complaints! Just Awesome!

Apr 06, 2024

Excellent service. Reasonable prices!

Feb 06, 2024

Always friendly...on time and good service...

Feb 06, 2024

Buen taller

Feb 06, 2024

Excelente lugar , les recomiendo Rapidez , amistosos y buen trabajo.

Feb 06, 2024

Got me in and out in a couple hours. “Muffler repair”

Feb 06, 2024

I was working Construction in the adjacent lot and my car cut out on me. I walked over to ask for help and they were nice enough to diagnose a fuel pump gone bad right away. Very reasonably priced fix and had my car back on the road the next evening. Thank you La Familia!

Feb 06, 2024

I’ve gone here a few times now and will always come back for future needs. They are trustworthy and so kind. I never felt ripped off and appreciate their knowledge on cars.

Feb 06, 2024

No ACCOUNTABILITY! No RESPONSIBILITY! Save your TIME and MONEY! I got my car back with a dead battery and all the lights on the dashboard on. When asked about it I was told “Not My Problem” very unprofessional.

Feb 06, 2024

The people that work there don't know what they're doing all they did was take my money and didn't fix my vehicle on top of that they didn't provide me with a receipt. They did other work to my car without even calling to ask if I agreed with what they wanted to do to my car.

Feb 06, 2023

A1 Service in and out had to get my sub frame replaced. 👍🏽👍🏽👍🏽

Feb 06, 2023

Nice crew

Feb 06, 2023

These people will treat you good, they got me right in when my car started giving me problems on my way too work , Great service, Very reasonable, and Fast .I would recommend this place to any one having trouble with there car ,please give them a try !!!!!

Feb 06, 2023

They do good work at a fair price! 🔧🚙☺

Feb 06, 2022

Awesome

Feb 06, 2022

Excelente 👌

Feb 06, 2022

Exelente atencion Bendiciones

Feb 06, 2022

I LOVE THIS PLACE SO MUCH BETTER THAN GLEN BURNIE SHOP THEY ARE FAST POLITE OPEN ON TIME AND THE MANAGER IS GREAT AND ON THE JOB SITE, PRICES ARE GREAT REPAIRS ARE ALWAYS THE RIGHT THING NOT JUST PART SWAPPING.

Feb 06, 2022

Love this place! Reasonably priced, great work ! Been going there for years.

Feb 06, 2022

Muy mal

Feb 06, 2022

NEVER AGAIN