Lakeside Auto

Nov 05, 2024

Great Services

Jun 05, 2024

This review is not about the quality of the work. This review is about communication with the customer, or lack thereof. It doesn't appear that they respond to any reviews so I'm unsure if they even see what folks are saying, but it is yet another indication of a lack of good communication with the customer. All that I will say is you need to specifically ask them to keep you in the loop and to call you before any work is done. If you don't, you should be prepared to pay a premium for whatever it is that they went ahead and did. Be clear...be very clear that you want to know what it will cost before they do anything. Good businesses are up front with their customers and keep them informed. If Lakeside is able to start doing this simple thing they will avoid making their clients feel like they were taken. Additionally, they have a sign that says there is a "3.5% discount for cash", but there is no discount. The rate they quote you is just an additional 3.5% if you pay by card. This is also misinformation that should be corrected. I will say they were very pleasant as I wrote the check.

Apr 05, 2024

It’s hard to find a good group of guys that actually still take pride in the work they do nowadays, But Scott and his guys at Lakeside Auto do just that. You may pay a little more than another shop But you pay for what you get. Very quality work.

Feb 05, 2024

Really know their stuff!

Dec 05, 2023

Great work they fix the electric panel in my 2005 durango runs great the guys are very courteous and professional and competitive rates thanks

Dec 05, 2023

I've known Scott Weis for a long time. And the service is always wonderful.

Dec 05, 2023

wonderful experience very helpful an informative these guys have figured out a sweet spot in auto repair charge enough to keep the idiots out get good coustomers that dont mind paying for good job shop always looks like bowtie heavan

Dec 05, 2022

Best shop in central VA! Only place I take my vehicles.

Dec 05, 2022

Lakeside auto is THE place to go for Corvette repair and maintenance! Scott is friendly and extremely knowledgeable. They do the job right, at the right price. I'll never take my Vette anywhere else!

Dec 05, 2021

Scott and Jerimiah are the absolute best! We just moved to North Chesterfield and I'll gladly drive back to Lakeside Auto any day for honest, quality service!

Dec 05, 2021

Best Corvette shop around period.

Dec 05, 2021

Best place in Va

Dec 05, 2021

Fantastic company! I needed a harmonic balancer for my C5. I did my homework for who to trust in a 100+ mile range of Richmond Virginia who can do quality work, but particularly on Chevy Corvettes, and Lakeside Auto was almost always the answer. I interviewed Jeremiah and Scott at this establishment. I also did the same at alternate repair facilities. I chose Lakeside Auto: So glad I did. Professional, on time, accurate estimate.

Dec 05, 2021

Lakeside Auto is the best. They are fair and do the job right. I can’t recommend them more!!

Dec 05, 2021

Scott and his crew are tops in customer service. I purchased a 63 Corvette and Scott took time to go over the car with me to give me advice on purchase and service. I had several breakdowns and Scott was there for me to help me along. You can tell that he has trained his staff to give the kind of service needed to keep long-term customers. There is no doubt that I will be using him for all of my service. I’m a retired 50 year retailer and know that this is what it takes to stay in business as long as he has been in business. Thank you Scott for all of your help.

Dec 05, 2021

Scott and the team at Lakeside have been an important resource for repairs, maintenance and general advice on my ‘65 Cadillac convertible. They are the only folks I have needed in 7 years. Highly recommend.

Dec 05, 2021

This is a great and nice atmosphere to get quality work done on your vehicle.

Dec 05, 2021

Truly the best auto repair shop in Richmond. Very reliable and affordable. Thanks for all the years of service.

Dec 05, 2020

I Highly recommend Lakeside Auto. Ive been a customer for over 10 years. Good service, and decent labor rates.

Dec 05, 2019

About a month ago I had my brake caliper replaced with Lakeside, during the process they seized my wheel lug nut and did not inform me about it. I later learned about the seized lug nut when trying to get new tires. I called Lakeside, informing them of the problem, and they tip toed around trying not to admit to the fact that they were the ones that caused lug nut to seize. All in all, I would not recommend their services based on the fact that they could not at least admit that there could have been a lack of performance on their part which caused the problem.

Dec 05, 2019

Always great customer service. Very knowledgeable. Friendly and transparent.

Dec 05, 2019

Great people to car repair

Dec 05, 2019

If I had to use an auto shop, this is the one.

Dec 05, 2019

The Wiess will treat you right

Dec 05, 2019

We've been having them take care of our vehicles for literally decades!! The best in Richmond. Honest, honest,honest!

Dec 05, 2018

I’ve been taking our cars to Lakeside since 1979. It’s family owned and run. I won’t go anywhere else.