Lakeside International Auto

Oct 18, 2024

Henry and his staff are amazing. I have taken our Mercedes GLA250 to them three times, and they always fit me in last minute. Pricing is reasonable and work is top notch. Paul D.

Jul 18, 2024

Go anywhere else. He did not listen to what we asked, did none of the work we asked him to do, and did a bunch of other work on our car we didn’t actually want. 6 months later, we're finding out that the work was done badly and damaged other parts, and we are now paying $2000 to repair the damage this place did. save yourself the money and the trouble.

Apr 18, 2024

Henry and the staff at Lakeside are the best! Above average and dependable. Highly recommend -

Mar 18, 2024

Horrible experience, read the reviews BE AWARE of this autoshop they are telling you one price and then charging you other one ..over $150 and refuse to give a RECEIPT! Henry provided horrible customer service..

Mar 18, 2024

My mistake for not checking the reviewers before, happen the same as many people already warning. If is posible to be 0 stars I would choose that option. I went to Lakeside International Auto to ask how much will be to change the bulb of the front lights of my car, after Henry told me 26.99 with installation and taxes for each one and I decided to go and request the installation of 3 of them. First situation he proceeds to charge $137.31 and when I ask for receipt and breakdown of price he is telling me he needs to charge me an extra $25 more for paper receipt, and later telling he charge $150 an hour and he needs to charge me more if I want all this info in the receipt. Second situation is after I told him to be just 3 bulbs lights and he told me multiples time that was just 3, he just without confirm with me or verified switch 4 bulbs lights to later telling me that one is free but the receipt now is $163. Henry is not a trustful or honest, I was expecting more professionalism from and older person, but he decided to scam by adding parts and refusing to provide a proof of charges. DO NOT GO! If you don’t have another option, ask for receipt.

Mar 18, 2024

SCAM SCAM SCAM! Henry the front desk person is over 60 years.. and decided to lie (horrible was expecting more of a person in that age) and charge me for something he didn't even replace on my car + refused to give me a receipt, first and last time visiting this shop! BE CAREFUL who you trust with your car.

Mar 18, 2024

The worst experience ever! DONT GO TO THIS SHOP, the owner Henry started cursing me because I asked for a bill to see what I’m paying.. be careful and listen to this reviews here.

Dec 18, 2023

Henry is awesome!!!

Nov 18, 2023

Fast, efficient, and at a great price. I am VERY confident in the work I received. Ethical business owner. 5 stars.

Nov 18, 2023

The owner Harry with only one mechanic proceeds repairs to customers auto without their knowledge or approval. Then gives you a bill in hundreds even thousands of dollars and expects you to pay it. What makes matters worst you have to take it back several times for same problem and he overcharges you for parts. DO NOT Recommend!!!

Nov 18, 2023

This business constantly is parking vehicles in the sidewalk and completely blocking it. This forces people into the street risking they are hit by traffic and can make the sidewalk completely inaccessible for those with disabilities. Not only does a business that shows this type of complete disregard for it's neighbors deserve nobodies business but they're going to get the cars their working on towed. Shame on this business.

Nov 18, 2022

Henry knows exactly what he is doing. He tells you straight up what the car needs and doesn't play games. I trust him with my Audi repair completely.

Nov 18, 2022

I brought my newly purchased Volvo S60 Turbo to Henry for problematic noises and horn not working. Not only did Henry & his mechanics fix the problem same day, their work fixed other problems; hazard signal. Very good pricing and moving forward, Henry is my mechanic. I really like that dude. Thank You Henry & Staff!!

Nov 18, 2022

If Henry can't fix it. It can't be fixed.

Nov 18, 2022

Took care of the issues with my 1982 BMW promptly and at good value. Henry looks, thinks, then fixes!

Nov 18, 2021

Excellent knowledge. Very patient and does an amazing job. They can fix anything. I have taken a few cars there now. Also will remain a repeat customer.

Nov 18, 2021

I have been taking my cars to Lakeside International Auto/Henry for many years, 2 Saabs, a Lexus and now my Audi A5 Convertible. I typically go to the dealer for warranty and services to start and if the dealer give me a crazy quote I go to Lakeside International Auto or when the warrantee is over Henry is my guy. I have had multiple times where I was told $3,000-$5,000+ dollars by a dealer and he figures it out for usually under $1,000 or less always for a reasonable price based on the level of work. New tires, not $6,000 in suspension work, a loose engine plate that only needed tightening not $2,000 in repairs. Recently even helped with a poor Audi truck design that cut wires blowing one of the $900+ LED clusters with a affordable solution that should not fail again. Audi actually told me I open my trunk too much, WHAT???? The Audi dealer I was going to has an hourly rate of somewhere about $290 an hour and charge flat fees like $300 per item to trouble shoot not by the amount of time they actually takes. Charging for 8 hours of labor but done while you wait for 2 hours??? While you watch one person work on your car, granted they have an amazing cup of coffee and a muffin and lately Audi has been skipping washing your car... Henry has taken good care of me and my cars and understands wanting to drive a car like it was designed, will help you debate which item need to be done now or later if you are on a budget. Thank you Lakeside!

Nov 18, 2020

Henry promptly resolved my ‘82 BMW’s A/C and brake system issues. He knows my vintage vehicles inside and out. Pricing was fair and after service follow up excellent.

Nov 18, 2020

Nothing but great things to say. Fixed my '94 E320 engine and A/C issue quickly, recommended a shop for another issue I had and took great care of me. Highly recommend.

Nov 18, 2020

Let's say you drive a Maserati Ghibli, you might need or want to settle for the franchise dealership prices before you try this place. If you decide not to listen to my warning and try this place, ask to know what it will cost you first before anything is done to your care. Why? because you might regret not asking for prices first. I'm a car guy and this guy still ripped me a new one.

Nov 18, 2020

Nice and professional. Thanks for your help on my project :))

Nov 18, 2019

FELLOW GOOGLERS! LISTEN TO OTHERS! READ REVIEWS. I DIDN"T. If you want to pay for the worst service come over here! This Shop is on its last leg. Barely surviving by lying, ripping off honest customers. Owner is Henry is a very dishonest and arrogant person who lost his touch and doesn't know much about modern cars. All his certificates are from 2001. TODAY IS 2019. They service is one of the worst in Chicago.

Nov 18, 2018

0 stars if i could. Very rude on the phone and very rude in person as well. They purposly took their sweet time so they can take more money from me just for inspection. They had lots of conversations and did very little work. DO NOT COME HERE

Nov 18, 2018

Charged $413 for his parts and labor. The very same component failed 9 months later. At this point, I learned that the component was NEVER changed. Same original part. Further, I contacted the parts store (O'Reilly's), who informed me that the part was purchased AND RETURNED on the same day. This shop never did the work. SHADY! SHADY! SHADY!

Nov 18, 2018

You will regret ever taking your car here. The smooth talking owner will act like he's your best friend all the while with he's hand in your wallet. I have a Mercedes-Benz 350 sl wich has 40000 miles on it. A month ago my check engine light came on so i figured I'd take it to a specialist for a tune up and to replace some coils so i took it here. The owner diagnosed my car with faulty coils number 5 and 6 and gave me a price for the coils and tune up of $860 dollars. When i picked up my car the shop owner told me that my motor mounts and tie rods are about to break off the car and i should not drive it cause i might die. I thought how can that be since it's got low miles so i took it elsewhere for a second opinion and was told there's nothing wrong with the tie rods or motor mounts. Today my check engine light came back on so i took it in to another shop and found out that the number 6 coil was bad the same coil that lakeside supposedly changed a month ago and charged me for. Lakeside only changed number 5 and charged me for two. So don't be a victim like me take your car anywhere eles but here...

Nov 18, 2017

My BMW showed a service engine light and then a flat tire or unstable tire light. I took the car to Lakeview International because he was close to where I lived and I was afraid the car felt unstable. Henry told me that he fixed everything; the tires were inflated and fine. I would never see the lights again. He reset the computer. He changed all the filters and the spark plug and gave the car a tune up to "factory specifications." He charged me over 740 something dollars, about half for the filters and tune up parts. But two weeks later the service lights were back on. I asked him how much he charged for his labor? 110 dollars an hour, he replied, he was BMW certified. His two mechanics were immigrants who spoke no English and he directed rather than performed work in the shop. The car was there for a few hours. No one fixed the problem that brought me to the shop. I got the most expensive tune up in town.

Nov 18, 2015

Dishonest and lied straight to my face. Tried to overcharge on an agreed upon price where he added freon without calling and asking for $65 extra charge. On top of this, Henry cussed me out and fired one of his employees right in front of us.

Nov 18, 2012

Henry Always takes care of me when I visit lakeside auto. It's nice to have such a knowledgeable European auto shop working on my BMW. Some of the other places in the city are pretty scary and I wouldn't chance it again somewhere else!