Lamb's Tire & Automotive
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Review highlights
"… . The front desk agent was very professional, and explained the timing demand of my request. The waiting room was clean, quiet, almost like a doctor's office. The …"
"Great front desk person, great mechanics, great service, great prices!!"
"Not the cheapest, but work was well done and quickly."
Overview
Categories
Auto repair shop, Auto body shop, Mechanic
Directions
5001 US-290 W
Austin, TX, 78735
Phone number
Call: (512) 891-9988Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
Closed
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews
Nov 21, 2024
Friendly and fast service and very informative
Nov 20, 2024
Fast, professional service
Nov 20, 2024
Totally 2 thumbs up!!! Great front desk person, great mechanics, great service, great prices!! My new auto place to take my Jeep!
Nov 20, 2024
Truck had a check engine light on. Diagnosed and repaired the problem quickly. Not the cheapest, but work was well done and quickly.
Nov 20, 2024
the service was excellent. I was greeted at the door very nicely. they proceeded to do the work that I had gone in for and was very please. Keep up the good work. Esther C.
Nov 13, 2024
So friendly, helpful and professional. Thank you for all your help!
Oct 30, 2024
Great experience! They helped take the screw off my tire and didn't even charge me a penny. Also got other car services done here and every time I went there, the process was very smooth. Ryan is also very helpful and answered all my queries very patiently. Highly recommend them to everyone.
Oct 30, 2024
Very helpful and courteous folks here, special shout-out to Ryan! Swift and professional service, and the ETA provided for the service was also super-accurate
Oct 27, 2024
Good guys! They care a lot about customer satisfaction. They couldn't finish the job when they estimated they would and took care of me with a sizable discount.
Oct 27, 2024
Good place
Oct 27, 2024
Do NOT recommend. Ryan was very shady. LONG story short, he tried to charge me OVER $700 for a diagnostic test and a battery change. I was so shocked, I thought he was joking. I called around and found a much better deal (of course). I went to pick it up and paid the diagnostic test ($124), and my car wouldn’t start. My car was parked partly in their garage and they wouldn’t help me! I had to call my husband to come jump my car at their shop to drive it across the parking lot to Wal Mart Automotive Center. I’m shocked at their lack of integrity, respect and common courtesy.
Oct 27, 2024
Good work, good price. Very personable and knowledgeable employees.
Oct 27, 2024
I wouldn't trust any other place with my car customer service is always great!
Oct 27, 2024
Please get a second opinion, I took my car two other mechanics (not even small shops) and all quoted less than half the price for same work. My interaction was with rep called Ryan.
Oct 27, 2024
Short dude told me $50 for a flat repair, another guy told me $24 and change and charged me $24. These guys are making up prices on the go. Double check prices y’all.
Sep 27, 2024
FAST, friendly, knowledgeable, fair pricing, You want to go here with your car! Ask for Phillip and Sierra!! They will take care of you! Phillip saved me from potentially disastrous advice from a different mechanic. AND they were friendly and did a great job!
Sep 27, 2024
Great, friendly, honest shop. They were able to source genuine Toyota parts for my 4Runner, and the repair was done much faster than I anticipated. Would definitely recommend.
Sep 27, 2024
I Do not recommend this place for newer cars oil change or any service, they put wrong oil filter on my 2024 Kia, luckily no damage, it was my first visit and for sure it was my last
Sep 27, 2024
I went in to the store to see how long the wait for an inspection would be. The person at the front desk was so friendly and nice. He gave me a reasonable time window for a wait and said he would text me if I wanted to go for a walk and didn't feel like sitting in the lobby. They finished my car sooner than was estimated which was great. The process from start to finish was pleasant and efficient. Great job! Will return for future services for sure.
Sep 27, 2024
My friend used lambs and told me they did awesome on her car would recommend using them
Sep 27, 2024
Russell went above and beyond the call of duty to take of my tire issue quickly and promptly.
Sep 27, 2024
Ryan always has such a great attitude every time I call or go in. Only good experiences with Lamb's
Sep 27, 2024
Very transparent and excellent customer service. Ryan is clearly a people person and deserves huge praise. They give you choice on what repairs you want to do, will call and update you throughout the repair process. Not pushy or scammy like other shops. It is expensive but that’s just the nature of the business. On my first visit to get a headlight issue checked out, they weren’t able to find the problem and did not charge me one penny. They told me they would need more time and I could come back later if I wanted. I came back 2 weeks later (no harassing phone calls or emails like some other shops I’ve used) and they were able to get all my repairs done in 2 days. Repairs were done well and my car is running smoothly. Great job guys!
Sep 27, 2024
Went in to get scheduled maintenance. Ryan is the best, and I moved to Lamb's as he is now working there. I have trusted his honesty and knowledge for many years, and will continue to do so.
Aug 27, 2024
Dropped in for a safety inspection on my Ride. Nice, clean waiting area, courteous staff, and they got to my car in a reasonable amount of time. What we all want, right?
Aug 27, 2024
Great customer service & fast turnaround time. No surprise fees. Good, quality work. They easily found & fixed my car’s issue.
Aug 27, 2024
I decided to go into lambs because that’s who I normally choose when it’s a straightforward repair but I won’t be choosing them anymore. I’m not sure if I went on a tough day or what, but the service I received was average and the prices were higher than what I had encountered before. I definitely paid way too much for my battery repair and if I wasn’t stuck there, I would have left and tried somewhere else. 3 stars since they did fix the issue and their lobby is well conditioned in this heat.
Aug 27, 2024
I had to pull into this location a few days ago as I had a engine overheat light suddenly come on in my car. The staff was amazing in helping me determine and fix the problem quickly. With two kids in tow, they were extremely helpful in getting me on my way and back on the road safely. Highly recommend this location. Great Customer Service and very friendly staff.
Aug 27, 2024
I seldom leave reviews but truly top notch service and expertise. Ryan especially goes above and beyond to advise the service you really need. He took me into the pit to show me exactly where my brakes were at and gave me an honest assessment. If you can go to this location I implore you to do so!
Aug 27, 2024
I thought it was customary to give customers an estimate of how much its going to cost just to look at the car but I guess not for them, glad we decided to get our car fixed somewhere more honest and upfront.
Aug 27, 2024
Quick, incredibly nice, and did a thorough job of explaining the problem with my car. The entire process was the least stressful experience ive ever had with any sort of automotive shop. 5 stars easy.
Aug 27, 2024
Ryan went above and beyond to ensure top customer service! I received a low tire pressure alert on my way to work early in the morning. I pulled into the closet automotive center. After two hours, they told me they couldn't fix my tire. I then drove to Lamb's nearby. Frustrated and defeated, I walked into Lamb's and was greeted with a smile from Ryan. He immediately got me checked in and taken care of. Even though they had a wait, they got me taken care of as quickly as possible and wouldn't even let me pay for the patch repair! As I waited, I noticed they treated every customer this way. Very friendly and helpful. No one likes have to take time out of their day for car trouble, but they do their best to be helpful and make your day better. Highly recommend and will definitely be a repeat customer!
Aug 27, 2024
Thanks! I had my 2012 Cadillac Escalade ESV serviced for the brakes. The technician, Ryan, did a great job explaining their process and vehicle inspection program. A few hours later, I received an email with a link to their full report. The report was detailed and included services that were due based on the mileage of the vehicle. I called Ryan to review the report and his recommendations. Ultimately, I had the rotors and brake pads replaced, as well as the brake fluid drained and replaced with new fluid. The work was done quickly and completed by mid-afternoon. The technicians were all very friendly, and the shop was well-maintained. It seemed like a well-run business, and the technicians appeared to enjoy working there. They have a website with a customer portal where you can see all your vehicle details and services. They also offer various coupons for many of their services. Overall, it was a great experience. I plan on using their services in the future and will recommend them to others. Thank you!