Lamb's Tire & Automotive

Nov 26, 2024

Very dependable, reliable service and expectations

Nov 20, 2024

Lamb’s is my default center for vehicle matters. They do excellent work and their prices are reasonable.

Nov 20, 2024

Let me tell the saga of the Lug Nuts Incident. First, let me say that Customer Service eventually did contact me! They heard me! A person phoned me and listened to me explain, and intelligently discussed with me, all the different ways in which various aspects of my Tire Patching Incident had gone wrong! This took several days and much effort and time and frustration on my part before it was accomplished. I understand the shop will likely be having a completely different viewpoint on all this. Let me list the various issues! - Shop did not have the right lug nuts tool. Their solution at the time would have required me to pay more than was initially offered. - Shop did not meet my expectations about timeliness: It would be a good practice for a shop to hurry up if a customer is obviously hanging around waiting for the car to be fixed, but the shop chose to ignore that I was doing that. - So in combination, it was frustrating to wait a long time, & not get the tire patched. - Two mistakes: They did not have the right tool, and then their solution was to offer me a more expensive solution. - Initially customer service made a mistake and closed the ticket by mistake, resulting in further frustration on my end! My biggest mistake: This all turned out to be a farce, because the tires had a warranty at a different shop. Now that I managed to communicate with customer service, I am feeling better about the situation, and I look forward to an interesting conversation with the manager of that store. I will receive a store credit as a make-up for all these difficulties.

Nov 13, 2024

Friendly people. Excellent service. Thank you

Nov 13, 2024

Great service at a fraction of dealer’s price.

Nov 13, 2024

I brought my Volvo to Lamb's Tire & Automotive for an emissions error code that had been haunting me for over three months, stubbornly standing between my car and a passed inspection. Lamb's came highly recommended, and now I see why. My Service Advisor, Jeff, greeted me, scanned the codes right on the spot with his OBD reader, and had his technician clear the code. Just like that, they sent me off with no charge! A few days later, I passed my inspection with flying colors. Big thanks to Jeff and the team at Lamb's—now my Volvo and I can finally breathe easy!

Oct 27, 2024

Brandon Luther took great care of me and got the parts ordered ahead of time so that we could ensure having the car ready to drive back to school.

Oct 27, 2024

Great customer service…honesty and prices are much appreciated.

Oct 27, 2024

Great job, kept me informed

Oct 27, 2024

Great mechanic service. I had brought my truck in for service, they did what I asked and were open about pricing and what needed to be done. Brandon and David are great to work with. Will be bringing my truck back in the future

Oct 27, 2024

Helped me out in a hurry! They definitely could have taken advantage of me but didn’t. I worked with David and he was great. Go red wings!

Oct 27, 2024

My ford fusion was diagnosed and repaired quickly.

Oct 27, 2024

Service was excellent. Brandon is very professional and friendly. He went over the diagnosis, updated work that already been done and arranged for the work that was needed. He stayed in communication with me as the work progressed and everything was completed in only 2 days, including engine mounts, seals and pans, struts… I love my ‘04 PT Cruiser LTD Turbo and now I feel like I have a new car. She runs great and all the maintenance is up to date. I highly recommend Lambs on Far West. They have always taken care of me and are reasonably priced for high quality work.

Oct 27, 2024

Some of the most friendliest and professional people I have ever met. They really took the time to figure out what was going on with my vehicle and helped me every way possible. Would highly recommend.

Oct 27, 2024

Stopped to have my tire pressure checked & it turned out I had something small causing it. They fixed it within an hour.

Oct 27, 2024

Update: had to go back for another flat 10/12 8am. They were able to fix it by noon. The guy helping me was the nicest guy and definitely understands customer perspectives. I’ve noticed other nearby locations lack some of the customer empathy, so it was a great experience today. Woke up to a flat tire on my run flats. Drove around to multiple Lambs and other tire shops, but every spot seemed super backed up. Though backed up, Roel was still willing to let me drop my car off and take a look. Flat was fixed in a few hours on the same day. Great experience, will be back.

Oct 27, 2024

Very pleasant. The person who assisted me was so detailed and helpful. He went above and beyond, even took pains to direct me to tax office where I went to do my license and tag swap. My first impression of Lamb's Tire & Automotive has not changed. They got every client covered depending on what your auto challenge is. They are very honest, competent, thorough, professional, respectful and cost effective. Their Customer service approach is top notch. I am stock with them !

Oct 27, 2024

I noticed I had a flat tire right after leaving work and was able to make it to the Far West location. Even though they were booked solid, David was a lifesaver and filled all my tires for me, made sure my leaky one was able to hold air well enough for me to get home, and offered a ride to work the next morning if I came back in and had to leave my car. I ended up getting it patched closer to my house since I live so far away and didn’t want to risk driving on it, but I was really appreciative of the help and concern that was offered to me by the excellent staff! Thank you, David!

Oct 27, 2024

They fixed my car super fast and were very communicative throughout the entire process. Shoutout to David and Brandon for being such a big help!!!

Oct 27, 2024

They have always treated me fair. Been using them for 9 years

Sep 27, 2024

Great service friendly employees and a nice environment. I would definitely recommend them to my friends.

Sep 27, 2024

I was a regular at Lambs for the last 10 years but that ended today. I went in with a small request to get the nail out of my tire and I was told they didn't have enough employees working today. I then asked if I could make an appointment for the following morning and the employee said, "We don't make appointments for tire repairs, just tire replacements. Our employees work hard for their money and need replacement appointments." I told him that I was a teacher who works hard for her money and needs a car to get to work. The employee said nothing. I then said I guess I would need to take my car somewhere else and the employee smiled and said nothing. I went to a local tire shop near my work and they took care of me in minutes. Until Lambs gets more employees and ones with better customer service, do yourself a favor and support small, local businesses.

Sep 27, 2024

Lambs is the best!

Sep 27, 2024

Low pressure warning light came on on the way home. I'll need to check pressure when tires are cooler.

Sep 27, 2024

Outstanding quick battery replacement. +++++

Sep 27, 2024

Quick and timely. Also checked for warranty on their own and saved me 50%.

Sep 27, 2024

Really good customer service. Gave me a quote, explained everything, and installed my new tires in reasonable time. Communication was excellent.

Sep 27, 2024

Roel and team did a great job of my 100K inspection and check up for long summer road trip. Took their time - which wasn’t much - and were thorough in detailing and explaining work done. I’m good to go for another 100,000 miles!

Sep 27, 2024

So fortunate to have Lambs in the neighborhood. My Forester had multiple AC issues. Lambs was methodical and persistent. They resolved the line leakages as well as the malfunctioning electrical components. Special thanks to Roel for his patience and calm persistence.

Sep 27, 2024

Stopped in to see if I could get an inspection. Was told it would be at least four hours and that I’d have to leave the car and couldn’t schedule it. I’ve used them for other work in the past and they’ve been fine, but I wouldn’t recommend this location if you’re looking to get an inspection done in a reasonable amount of time.

Sep 27, 2024

The team is friendly and reliable, and works fairly fast. I don’t ever feel like they tried to oversell me.

Sep 27, 2024

Total satisfaction; thank you to the Lamb's team.