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Lancaster Auto & Tire

5

4

3

2

1

4.6
(524 reviews)
Review highlights

"Friendly, professional service. They saved me hundreds of dollars. Highly recommend!"

"Great place, awesome staff, very good prices and a very reliable service."

"The staff is super friendly and oil change was finished in less than an hour!"


Overview

Categories

Auto repair shop, Auto body shop, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Lancaster Auto is your dealership alternative with ASE Master Techs for your nationwide warranty repair being a Napa Auto Care center and AAA approved repair facility. Lancaster Auto & Tire is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.


Reviews (32)

Jan 17, 2025

Excelente servicio


Jan 07, 2025

$$$$**++READ READ$$$$ My car broke down and AAA suggested I use Lancaster auto tire. I had just had a bunch of work done to my car at a different mechanics and when Lancaster told me it was a starter I had my doubts so I decided to bring it back to the First mechanic , Lancaster, charged me $150 just to get my car back. After repairing my car at my first mechanic, the car immediately broke down again, and I brought it back to Lancaster Auto And Tire. For weeks Lancaster continually had excuses of why the car had not been looked at yet or diagnosed They once again charged me for a diagnostic on the car and stated they had repaired it after a total of almost 4 weeks, two charges for diagnostic, and over $1100! THE CAR BROKE DOWN TWO DAYS LATER, THE SAME EXACT ISSUE AFTER SPENDING OVER $1100. I BROUGHT THE CAR BACK TO Lancaster immediately AND IT SAT THERE FOR A WEEK AND A HALF WITH THEM DOING NOTHING. I HAVE CONTACTED THEM MULTIPLE TIMES… when they answer the phone THEY ALWAYS HAVE SOME EXCUSE WHY IT’S GONNA BE A LONG TIME TO BE ABLE TO GET THE CAR. THE PEOPLE I’VE SPOKEN TO HAVE BEEN VERY POLITE AND PROFESSIONAL OUTSIDE OF THE FACT THAT THEY CAN’T FIGURE OUT HOW TO DO A SCHEDULE OR A REPAIR AFTER MONTHS OF NOT HAVING MY CAR AND SPENDING $1000S OF DOLLARS ON UBERS, I’M TAKING THEM TO COURT. I HIGHLY SUGGEST YOU DO NOT USE THESE MECHANICS UNLESS YOU HAVE MONTHS TO NOT HAVE A CAR AND THOUSANDS OF DOLLARS TO BLOW ON UBER !!


Jan 07, 2025

Nick is the best mechanic there he will be real with problems and how to fix it, prices are ok , always busy so call for appointment


Jan 07, 2025

One of the fewest honest mechanic shops I know. After dealing with a terrible locksmith. I came here to be given a real assessment of what was wrong with my trunk. Even though I didn’t have the money to get it fixed with them. If I did, I wouldn’t have thought twice about it. They are helpful, kind, and respectful. They will be my go to shop. Thank you guys for being great.


Dec 07, 2024

I do not recommend bringing any vehicle here. They tried to charge me over 3 grand saying there were several different issues with the car. Come to find out there was a hose leak. I fixed my car at a different shop for a wopping $300. I was not gonna write a review but it seems obvious this is normal, as there are many reviews with similar complaints. In my opinion there bad for business. Avoid this place.


Dec 07, 2024

The team at Lancaster Auto and Tire are very professional. They care about your vehicle and will give you the correct diagnosis.


Nov 07, 2024

Came in last minute and was able to get my tiers change


Nov 07, 2024

I had a great experience and I would definitely return.


Nov 07, 2024

Mike is awesome so very friendly and professional!


Nov 07, 2024

Very nice people not expensive did the job quick


Oct 07, 2024

Friendly and fast service. Fair and very competitive upfront pricing.


Oct 07, 2024

Friendly, quick, and inexpensive service. I used their Groupon for an oil change. They were fantastic and convenient too.


Oct 07, 2024

Michael was very helpful from start to finish. Would recommend


Oct 07, 2024

They were excellent in treating a customer, and they stick to their word when they say come at 8:00am. They finish the job in less time, and the work was professional. They have a manager name Mike, he treats you with respect and he’s fair, he just started the job and he’s an asset to the business. 🙏


Oct 07, 2024

This is the place I am taking my car from now on! Thank you!


Sep 07, 2024

I had a wonderful experience with Lancaster Auto and some of these poor reviews seem silly. Mike at the front desk was more than accommodating after I’d ran over a curb and my “flood flap” knocked off. Instead of up-charging me, the mechanic used screws and bolts of their own to put it back in place. 10/10 recommend.


Sep 07, 2024

My car got towed to the shop recently and Mike was very helpful and had great customer service. Gave me timely updates on the status of my car and told me in detail what was wrong, the parts needed, the time it would take, and everything else he could tell me about the car. I understand that it’s a business, but it seemed like he did his best to get me a fair price on the service. He was willing to work with me to get me to a comfortable price range. I asked them to do additional small miscellaneous services on my car with no extra charge like take out a couple nails that i noticed on my tire. Overall, I would recommend this mechanic shop to everyone.


Sep 07, 2024

They did a great job with my oil change. I definitely recommend and will get my car serviced by them again!! Thank you


Aug 07, 2024

Everything was great service Thank you so much


Aug 07, 2024

Fantastic experience. Service was prompt and honest. Everyone was friendly and attentive. Will definitely be back


Aug 07, 2024

I got a synthetic oil change for my car. It was reasonably priced.


Aug 07, 2024

I wanted to take a moment to express my appreciation for the exceptional service provided by Lancaster Auto, particularly regarding the recent wheel alignment on my Honda Accord. The attention to detail and the quality of work were outstanding, and I am thoroughly impressed with the performance improvements in my car. Your team's professionalism and expertise did not go unnoticed, and I felt compelled to share my positive experience. It's refreshing to encounter such dedication in automotive care, and I will certainly recommend Lancaster Auto to friends and family. Thank you once again for your excellent service. Best regards, Shyam Muthiah


Aug 07, 2024

Was able to get a great deal on Groupon for a synthetic oil change. Thank you Lancaster!


Jul 07, 2024

Great service and great quality


Jul 07, 2024

Great service! Will definitely be using them again for future oil changes !


Jul 07, 2024

I took my 2020 Toyota Corolla SE here and I was very happy with the service I received. Thanks!


Jul 07, 2024

People were very knowledgeable & nice. They are very honest.Thank u very much & explaining about my problem


Jul 07, 2024

Friendly, professional service. They saved me hundreds of dollars. Highly recommend!


Jul 07, 2024

I am always hesitant to try new auto-shops but I cannot say enough good things about Lancaster Auto. The staff is friendly, ethical, honest with fair pricing. They explain everything in detail without any pressure. I have found my permanent car service shop & highly recommend it.


Jul 07, 2024

I’d give 0 stars if it was possible. I had a failed cylinder in my truck, I called Lancaster auto and Matt quoted me 3k for a rebuild, I had the truck towed there and waited 3 weeks before finally being told (again by Matt) that it was now 11k for the rebuild because they found metal shavings with the engine camera and the engine was trash. I ended up getting my truck tf out of there and had it fixed by a local mechanic for a whopping … $1200!! A spring had gotten locked in the compressed position, all I needed was a simple lifter. This HONEST mechanic repaired all the lifters and we upgraded the cam (just because I was saving so much money) for that $1200. Lancaster are absolutely criminals and it’s unfortunate scum like this gets away with it. Idk how they have over 4 stars but I wouldn’t trust them to even look at a vehicle on television.


Jul 07, 2024

Lancaster Auto is a friendly, knowledgable and reasonably priced shop. They were very amenable to every ask I had. I highly recommend Lancaster Auto for your automotive fixes and needs.


Jul 07, 2024

They were so detailed telling me the problems of my car, nice people.