Larson's Automotive

Nov 20, 2024

I am pleased to share the positive experience I had at Larson’s Automotive in San Antonio. A very detailed report was provided with every recommended repair after a complimentary digital inspection. The report included an explanation of why each repair was necessary with actual pictures of the parts to be replaced. No surprises! From my initial call with Chris, John’s warm greeting at the shop and Esteban’s professional work, Larson’s Automotive is by far, the most professional and courteous establishment I have visited in San Antonio. Kudos to Pete and Trish for running such a fine establishment 👍🏾

Oct 30, 2024

Great experience all the way around. John was knowledgeable, communicative, and overall professional. They provide detailed recommendations based on their inspection, complete services efficiently, and even offer weekend/after-hours drop off and pick up. We plan on having more work done!

Oct 27, 2024

I recommend Larson's Automotive to everyone. They go above and beyond in their service, due diligence, and professionalism. Touring their facility and meeting some of their employees, you can tell they are well-equipped and care to do the right thing. They have been a true asset in dealing with my company's fleet vehicles. Prices are fair, work is quality, and the whole experience has been great! We are very gracious that Larson's was able to help us with an employee vehicle safety day last week. They knocked it out of the park! Thank you Pete, Tricia, Chris, Jett, John and the rest of the crew at Larson's Auto!

Oct 27, 2024

Larsons came to our work today and did an inspection on our vehicles! They were so kind and informative! Honestly and trustworthy!! I will continue to go there for my automotive needs!! I recommend this company to everyone!

Oct 27, 2024

This shop has been the most honest/ helpful and friendly.. Been coming here for over 3 years now.. with multiple cars. Wouldn’t change a thing about it.. VERY REASONABLE with prices..

Sep 27, 2024

Larson’s Automotive got my Jeep up and running in no time. John and Hector were thorough, professional, and friendly. They provided a detailed report and answered all my questions while providing quality service at a fair price!

Sep 27, 2024

Chris was very helpful and walked me through the process. He worked with my claims adjuster throughout the process. The ignition and steering column vandalism repairs were done in a timely manner by Hector the mechanic. Thank you.

Sep 27, 2024

EXTREMELY efficient and informative work/service. John was very good at communicating what needed to be done and the work was finished when they said it would be. Hector did high quality work as well.

Sep 27, 2024

Excellent at communication throughout, would notify me immediately when there was change or charge that needed to be made for the 3 visits our chevy van made for the same issue. Larsons started either the alternator along with other maintenance items that were done while they were in there. 2k. Had the same issue and was towed back in. Replaced the battery. $300ish. Not it. Towed back in, had me remove aftermarket sound equipment. Made it home. Not it. Towed to Kingdom Auto next door, made battery cable. Issue free since. $230, which included inspection fee.

Sep 27, 2024

I found Larson's automotive because I had some paint chips repaired on my truck next door. I saw the Amsoil sign in thier window. When my truck was due for it's next oil change, I called and scheduled it for an Amsoil oil and filter change. Positive things to say: Thier method of inspecting EVERYTHING and sending a very great report with pictures is amazing. The way of describing the how's and why's to somebody who doesn't understand automotive tech is great. The report is broken down into sections for recommended services. It shows everything that's good with your vehicle. By virtue of that, I am impressed! Now the negative: I went in understanding that Amsoil is not cheap. My oil change cost was a bit more than I expected. However, almost $60.00 for a cabin air filter, and over $50.00 for an engine air filter are completely out of any normal price range. The brake fluid change, I expected that cost. Also, your shop needs to break down the parts and labor you're charging your customers. Any person knows this. So my review stands. I expected excellence with integrity. I wanted no price gouging like the dealerships do. My search continues. I guess at 60 years old and being a veteran who trained new recruits to serve my country. I take for granted that God, Country, honor and integrity are important to businesses. My review is to help the customers, and Larson's automotive with relationships and better ways of communicating. Possibly I can bring my own filters next time? An engine air filter for my truck is around $12.00 online. So labor seems high. Maybe I got charged as they didn't have the filters in the shop and had to have them delivered?

Sep 27, 2024

I have been taking my cars to Larsens for at least 15 years because he is honest, takes pride in doing a good job and has fair prices. I have always been satisfied and would recommend him to all

Sep 27, 2024

This shop has done work on my ‘05 Hummer H2, ranging from tune-ups to engine swaps, and I think I’ve found my Auto-repair shop Home. Great communication by John, Hector, Chris and most anyone you chat with, and when they say they will call or send you updates, that’s exactly what they do—large dealership service centers (Ford and GM) fail in this routinely. Solid workmanship, and competitive rates makes Larson’s Automotive a stand-out. Thanks gents, Major Ron D. (USAF)

Sep 27, 2024

This shop is incredible. There're diagnoses on our Mercedes was on point. I will definitely bring my Mustang in for yearly maintenance.

Aug 27, 2024

Convenient overnight drop off! There is always great communication with the mechanics and service advisor at Larson’s. No hidden fees or up selling. Will always be a customer!

Aug 27, 2024

John was great to work with on the phone and in person when scheduling my appointment and dropping off my 4Runner. Abelardo performed all the work requested in a timely manner and the inspection report he provided was very helpful. Overall was a good experience with good communication. I would return for future service and recommend to others.

Aug 27, 2024

The report, after inspection, was impressive. And each of their recommendations was rated based on importance. They helped me sort through what was required and what could wait. I really appreciate that. And they worked fast. Thanks Larson.

Aug 27, 2024

Very kind, and awesome people. They answered all of my questions gave recommendations, and offered so much!

Jul 27, 2024

Amazing experience from start to finish. They were very honest and affordable. They did the work quickly and were very good at communicating the details of the work.

Jul 27, 2024

Great service as always! John and Hector made sure to keep me informed every step of the way.

Jul 27, 2024

John from the front desk and Abel the technician did a great job in helping me get my vehicle back up and running smooth. Thank you for great service.

Jul 27, 2024

Larson's has worked on our company vehicle a couple of times. They are thorough and professional. John has worked with us and keeps you in the know. He kept us up to date with every step of the repair. I would highly recommend them. Personally I wouldn't go anywhere else.

Jul 27, 2024

Larson’s automotive is the best!

Jul 27, 2024

Wonderful customer service and attentive to the customer concerns. Thank you guys

Jun 27, 2024

Great service as always.

May 27, 2024

Couldn’t recommend the guys at Larsons enough! My family came in town from Houston and had car troubles. They were able to trouble shoot and get them on the road in no time! Very professional and great business! Will be coming back for all auto needs!

May 27, 2024

I’ve been going to Larson’s Automotive for several years for what is now my 15 year old Highlander. They have always serviced, repaired, replaced and maintained various parts and areas of my car to my complete satisfaction. They are a family business and owners, Pete and Tricia along with John and Esteban are the best…honest, reliable and professional. They have gone above and beyond to communicate with me and accommodate me (and that probably hasn’t always been easy 😄 although, everyone has been consistently gracious). Kudos!

May 27, 2024

Very helpful and completed my repairs in a timely manner. They kept me informed on the progress. Would definitely recommend Larson's Automotive to friends and family.

May 27, 2024

Very professional and personable. They did the work in a timely manner and explained everything in terms easily understood. Well worth it.

May 27, 2024

Went to San Antonio and started having overheating issues with my vehicle. Took it to Larson's in the morning and they had me back on the road the same day. Great customer service and thorough mechanic job!

Apr 27, 2024

Appreciate Bill’s efforts on getting my truck serviced. Wouldn’t trust anyone else with our vehicles. Thank you Larson’s Automotive!

Apr 27, 2024

Best customer service. Full detailed report of issues with vehicle and willing to discuss the issues and what they recommend honestly. Support local small business like this. You get real people who actually care.

Apr 27, 2024

Great job. On time as promised. Thank you Larson’s team. I’m scheduled for next maintenance.

Apr 27, 2024

I took my truck here to have the valve cover replaced. They called me after looking at it and said the problem was the vacuum pump, and for $75, they'd clean it up and get video of the problem so I could take it back to the shop that replaced the pump. The problem turned out to be the valve cover, and I paid $75 to find out something I already knew. The kicker is that the $75 doesn't go towards the repair, and the price for the repair is similar to other shops at $1225. Edit to add: I did agree to the $75 with the assumption it would prove the vacuum pump was the source of the problem, not that I would be told it was the thing I originally brought the vehicle in to have worked on. Basically, I paid for a "diagnosis" of a known problem.

Apr 27, 2024

If anyone is looking for a mechanic. Use Larson's Automotive. I met the owners and was totally pleased. They're great. Also, the two folks who worked on my vehicle, William and John were both fantastic. They also provide you with pictures of any issues and update you on the status, so that was nice. I highly recommend this business. I'm glad I found them.

Apr 27, 2024

Pete is the best, he explains everything diagnosed and helps decide priority repairs