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Leading Edge Auto Body & Mechanical Repair

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4

3

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4.9
(508 reviews)
Review highlights

"… hard to find good mechanics. This business is more than that. A1 service from the time of walking in and explaining my problem. The way the team brainstormed and …"

"Great company, great service, nice people, quality work."

"Staff was very attentive, acted quickly, and was reasonably priced."


Overview

Categories

Auto body shop, Auto dent removal service, Auto glass shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 12:00 PM


Description

Leading Edge Auto Body & Mechanical Repair is a locally owned and operated AAA Approved Auto Repair and Body shop. Since 2005, we’ve been providing quality and honest service to the drivers of Baltimore, Maryland. While we do work on all makes and models, we’re Subaru, Honda, Kia, Fiat, Mopar, Hyundai and Acura certified — even I-Car Gold Class certified, giving you the peace of mind that your vehicle is in the right hands. Whether it’s for scheduled maintenance, tire services, suspension work or for collision repairs, paint services, detailing, and so much more! We also accept most insurances for your convenience. For automotive repair or bodywork, rely on us! Call and make an appointment today, we’re here to help!


Reviews

Dec 06, 2024

I wish I could give Leading Edge more than 5 stars. I will never ever consider taking my car to another shop. I went in to have a pretty significant scrape on the passenger side repaired. The car is older, has plenty of dings and scratches, and it now has patches of peeling paint. When I picked the car up later in the day, not only was it impossible to see where the scrape had been, but the technicians had repaired most if not all of the other dings and scratches. I can honestly say it looks better now than it's looked in years. I was floored - just absolutely stunned. It meant so very much to me to be treated so well by the guys at Leading Edge - it was such a surprise that I almost burst into tears. Everyone at the shop was honest, friendly, and so nice - and I'm so thankful for the kindness and generosity and for the AMAZING work they did to make my older, tired car look snazzy and new! I wish I had a before / after of the side of the car - but trust me, it's amazing. Excellent work and really wonderful, kind-hearted folks.


Dec 04, 2024

I had such a great experience at Leading Edge. I went in yesterday after a service station had checked my brakes and found nothing wrong. I kept hearing that dreaded sound, though. So, I took it to Leading Edge, where Jeff took it for a drive and then asked if they could pop the tires off and check everything out. Sure enough they found a collapsed brake line and a pad completely worn off - how the other place missed it, I'll never know. But Leading Edge took great care of it. More than anything, I appreciated the customer service. They got me back on the road safely - no hassle; no expense; just good kind service.


Nov 23, 2024

I went in to get an estimate for a headlight repair after another shop said they'd need to remove the bumper first at a cost of $350. Leading Edge did it quickly and no bumper removal needed and then didn't even charge me for the new bulb. A trustworthy business!


Nov 23, 2024

These folks are the greatest!! I would never consider taking my car anywhere else. Professional, respectful, top notch service and repairs. In a time where so many businesses don't even know what customer service is, these folks are the best. Highest recommendation!


Nov 07, 2024

Excellent work!


Nov 07, 2024

Had all around extensive body and paint work done on my BMW. When my car was returned, it looked like it just came off the showroom floor. All my neighbors told me so and asked, "who painted your car?" I proudly said Leading Edge. Also had windows repaired to a perfection, now all my window go up and down like brand new. My car was returned fully clean beyond expectation. The added bonus was the staff. They were all attentive and polite through the process. The entire staff was focused on their job and managed to a perfection. Nobody just standing around. Leading Edge Auto Body is a well managed shop with a committed staff like few businesses I have ever seen. They exceeded my expectations at every stage. They were awesome!!! I recommend Leading Edge Auto Body hands down.


Nov 07, 2024

I drive professionally for a living as a touring musician. I can’t tell you the number of times Leading Edge Auto Body has saved me so much time, stress and hassle from going to the dealership. They give top notch service, reasonable rates and I would highly highly recommend them. They are my go to for mechanical issues with my car. Don’t go anywhere else. Go to Leading Edge.


Nov 07, 2024

Leading Edge always seems busy when I drive by - and now I know why. Honest, reliable service at a fair price. They will have my business from now on.


Nov 07, 2024

We had an excellent experience going to this place for our toyota Camry! We were so nervous paying out of pocket for some bodywork and they did an excellent job. We couldnt believe how well they repaired the body work. It was like the damage was never there. They also gave complimentary detailing and returned the car looking brand new like day one when we bought it. They were also very professional and punctual in their timelines and very polite. They explained everything really well during the quote and gave us plenty of time to think about it. Their prices were also reasonable when we compared with other shops in the area. Highly recommended place! We will always choose this place again for any future auto work as long as we live in the area.


Oct 07, 2024

After I was told by another company that the concrete spray on my new car wouldn't come off easily (and they wouldn't do it), I took my car to Leading Edge. Scheduling was super easy and they got it all off in a matter of hours. I'm super happy and will definitely go back in the future!


Oct 07, 2024

I recently got my car repaired at leading edge. My insurance, Progressive, was being extremely hard on me, and dragged the repair out to last an extremely unreasonable amount of time, to no fault of the shop's. It could have been a horrible experience, but I felt that Leading edge was working hard for me and wanted me to have a good experience as a customer despite it not improving their bottom line. As a woman, and a student, I have a lot of anxiety around dealing with auto issues. It took me over a year to just gather the strength to come in and deal with the repairs that I needed to do on my car. I have a lot to learn about cars, and not enough time after my studies to do so. I worry about being seen as someone that auto shops can just take advantage of. However, I felt very taken care of and prioritized at Leading edge. Dan clearly explained the process of what they were going to do, what they were charging, and also educated me on laws and policies around my insurance that I didn;t know about and that my insurance of course won't tell me. They educated me that I could reduce my deductible via the Maryland uninsured motorist act due to the nature of my accidents, and also told me I could get a rental car through the same act despite my policy not providing one, and connected me with the wonderful Margarita at Towson Economy Auto Rental, who also fought against my insurance misinforming me to get me a rental car with no effort on my part. I feel that Leading Edge treated me with respect as a young woman, and wanted to educate me to have the best experience and reduce the costs on my end despite it not saving them any money. The pricing was broken down and explained to me and seemed very fair. And the staff is fast and very professional and kind. I truly hope I don't damage my car again, but if I did I would go straight back to Leading Edge .


Oct 07, 2024

I’ve been taking my car to Leading Edge for years. Recently I stopped in without an appointment, after realizing my headlights were out. They came right out, replaced the bulbs & charged me nothing -without even knowing I was an existing client. Highly recommend Leading Edge!


Oct 07, 2024

Thank you to the Leading Edge team, especially Dan, for making my baby whole again! My car looks amazing and I could not be happier. Thanks for the excellent service. Will be sure to use this team again.


Oct 07, 2024

Best auto body in town! Don’t waste your time anywhere else! Always friendly and super helpful. Excellent....everyone is 100% the best....Alex very good at plugging up tires and super friendly. Everyone is good about communicating and up front. Dave and Dan are amazing too. 10 out of 10 for sure!


Oct 07, 2024

Stopped in without an appointment to get a nail in my tire looked at. They fixed it immediately — I didn’t even have a chance to sit down and wait. Thank you!


Oct 07, 2024

Thank you for repairing tire so quickly!!!!! Everyone here is super nice, answered the phone right away and was able to help. Keep up the good work


Oct 07, 2024

Very helpful, friendly, and efficient.


Oct 07, 2024

We have been using Leading Edge for nearly 20 years -- for car repairs and regular maintenance. The fellows there are friendly and knowledgeable, and they get the work done at very reasonable prices. Highly recommend.


Sep 07, 2024

Great service! Called day of, and they immediately checked and plugged my tire for no charge.


Sep 07, 2024

We have used Leading edge for all of our body shop and car service needs for about 15 years. They can be trusted for their honesty and quality work.


Sep 07, 2024

I had to have the rubber piece on the roof of our Rav4 replaced, or that's what the Toyota dealership recommended. Took the car to Leading Edge, they used double-stick tape and fixed it. I've had my car repaired there before and their customer service and quality of work is always top notch. Thank you guys again!


Aug 07, 2024

The Most Considerate Auto Body Shop I've had the pleasure to patronize on recommendation from My Hartford Insurance. I highly recommend Leading Edge for your peace of mind and their excellence in Service!! Thank You Jeff, Evan, and Chris!!!❣️❣️❣️


Aug 07, 2024

This excellent service just happened. I got a flat tire at the store across the street. Leading Edge sent someone over to inflate it, so I could drive across the street and have them take a look. They inspected and repaired the tires and then refused any payment. In the 15-20 minutes I was waiting for this in their lobby, I heard them discussing many of their current projects and interacting with other customers. They seem to take great pride in their work and offer amazing service to all. I'll go back if I ever need them.


Jun 07, 2024

Brought my car in for a flat tire. They were able to fix it the same day I dropped it off but recommended a serpentine belt replacement and that they'd get it done by the end of the day. I said okay sure go for it. They couldn't finish that on time so they had to hold onto my car until the next day because they had already opened it up. Terrible because I really needed my car the next morning. I told them to please prioritize this car so I could get it ASAP. Car was ready by 10am and told me to get it in 40min because they had to bring the car over from their main shop. When I went to pick it up, they didn't have it ready because the guys at the shop didn't hear the call to bring the car. I had to wait another 20 minutes. Overall seems like bad communication and coordination at this shop. Very subpar experience for me, and they barely apologized, kept making half-excuses. My car is fixed though. Edit: They reached out to hear about my issues with their service and graciously refunded my repair costs. I'll give y'all a try again if I need anything done!


Jun 07, 2024

I have had amazing customer service everybody is so helpful and nice would recommend 10/10


Jun 07, 2024

Great job. Highly recommend


Jun 07, 2024

Staff was really helpful in getting my Rav4 back to new


May 07, 2024

Had engine trouble on the way from Maine to Baltimore AND got a flat from a nail in our tire. Leading Edge saw me right away, fixed the tire for free and booked me for service a few days later. Can't say how much of a lifesaver they were. Ryan and Dave were super nice and upfront and accommodating. Highly recommend Leading Edge!


May 07, 2024

Jeff and the guys do a great job. I’ve been coming here faithfully for years for everything from body work to oil changes. Highly recommend!


Apr 07, 2024

I had to drop my car off for service. Great location near my job. The office staff was very friendly and kept me informed the entire time. I'll definitely be making Leading Edge my first choice from now on.


Apr 07, 2024

I cannot rave enough as to how exceptionally great this company's customer service is. If you are looking for a company that do great work and make you feel good while doing it, then this is the company to choose. I was updated on my service consistently and all the staff from the desk to the auto body workers made me feel as if I was their only customer.


Apr 07, 2024

Thorough and expensive. Worth it. The detailing job after the body work was superb too.


Mar 07, 2024

Completely agree with one of the reviews “the best bodyshop I had ever!”


Mar 07, 2024

Great service every time!!


Mar 07, 2024

They did nice work that is appreciated but they took way too long. 2 months to fix car. They said it was because they were at the mercy of the warehouse they ordered their parts from the people they order the parts from did not have the parts but they always should be back up warehouses or backup stores for parts that you need if one store don't have it then another one should they need more maintenance men and a better set up where they can get the cars done in a timely manner. I may be wrong but it appears to be more administrative staff and bosses than there were actually maintenance workers