Lee Complete Car Care-Muffler

Dec 04, 2024

Upon arrival, I waited in the office for maybe 3 to 4 minutes. He asked me what was going on with it. They asked me did I want to leave it for them to check it out. They stated that they could get it fixed. Quoted a price of $960.00. I asked was that everything that was wrong with my vehicle? He said yes. If I wanted them to fix it, They had to order the parts and wait for them to come in. When I decided to let them fix it, he stated that I can bring it when they open and it will be done the same day. I brought it early in the morning. I was out side of their gate before they opened. It was close to closing and I called to get an update. Thats when they told me that my engine light is still on and they are still working on it and all the other lights went off. A week goes by and I need a new engine computer module. They quoted a new price for everything which went up to $1,400.00. Then I have to get it programmed. They have to order the programmer. The programmer to several weeks to come in. Then he had to send it back. I had to call to get updates. He did call twice to updated me about not having the programmer that he ordered and how much he had to pay for it, he deposit and how many other vehicle that he need it for. The programmer wasn't working. He thought it was the box. Thennhe found out it was the wires. He had to shipp them back.He had to put down a $500 deposit down for them. He still had the box. The wires are on back order and they don't have a ETA for them. My vehicle was in their possession for four months. At the end of month four; I asked them to just put all my parts back on so I can take it somewhere else to get my vehicle fixed. He asked me several times, if thats what I wanted to do. He said that I can pay him and just find somewhere to get it programmed. I chose for them to put my original parts back on and take it somewhere else. He told me that it will take awhile because he had other vehicles to work on and that he had to search for my parts. It was two more weeks before i was able to pick it up. Was he rude? No. Could service been better? Yes. I do believe service could have been better. He could've found another programmer from somewhere else. That couldn't have been the only programmer in the world. My vehicle shouldn't have been sitting there for four months.

Nov 07, 2024

My Brother took his car here over 10 years ago and my mom used them fairly recently so she recommended them to me so I tried them out. Mr. Lee and his mechanics are outstanding. I drive 15 miles one way to get my car serviced by them when there are so many other options right next to me. The trip is worth every inch because ultimately it comes down to I trust these guys. There are so many sleazy people in any service industry who will try to gaslight you and or upsell you on things you may not need or any number of shady practices, but Mr. Lee’s shop is not one of them. I’m going to them again for another separate issue with my car and it’s very relieving not having to worry if they’re going to screw me over. Plus, their prices on labor are very reasonable. Highly recommend.

Jun 07, 2024

Really good people with fair prices. Seems like a pretty honest guy and he always takes good care of my vehicles.

May 07, 2024

Good prices

Apr 07, 2024

I took my truck their to get a rack and pinion and tie rod fixed and then now I have a wiring problem,it was driving good and how I know is, because I drove it their to Lee's shop and now it doesn't start and I came from driving it and now I have to toll it. They are unexperienced mechanics,they do not know what they are doing and will break your car if you let them. I prayed on them and leave them in God's hands.God will punish them for doing me like that,watch what I say, for them doing me wrong God do not like ugly and they will get theirs for hurting many people and thinking that they gotten away with it. But in do time they time is coming. Where the hell did they get their certification license from. Because they sure don't know what they are doing

Feb 07, 2024

By the book honest pricing. Great place to do business.

Jan 07, 2024

Lee is honest and will do take care of your car. Cool guy!

Dec 07, 2023

I would advise nobody to go get any help with your problems here they told me one price and called back with another price which came up to 1400 and my car issues is still not resolved I wouldn't recommend anyone to use their service they will take advantage of you please save your time energy and money rip off

Dec 07, 2023

Took wife's 2010 Ford Edge to Lee's to have a tune-up done last month. Upon picking up car, Lee's charged $268.40. Two days ago, wife called me to report that the check engine light was on and car was jerking while driving. Again took car to Lee's for diagnosis and was told three ignition coils needing changing and would cost $631.40 for them to do the job. Upon inquiring whether this was part of a tune-up which should have been done previously, we were told that it wasn't there job to assume what all a customer wants done for a tune-up and that he has charged others a tune-up price just for a simple oil change. In disbelief, my wife pointed out that her research showed that these were basic services routinely performed by experienced mechanics without having to consult the customer as to whether or not to do so, and I pointed out that it was unfair to be charged twice as much for this service as what I was charged previously for what should have been included in the first service, but, the owner simply shrugged his shoulders and said that with or without his service for the current problem, we now owed him $71.50 for the diagnosis. Realizing that it appeared to be a blatant ripoff, we paid the diagnostic fee in disgust, and left declining any further work by this shop. This honest review is a warning to anyone else considering service at this shop.

Dec 07, 2023

WHEN I BRING MY CAR TO A CAR SHOP,AND THE OWNER DO WORK ON MY VEHICLE. THEN HE TURN AROUND AND FIND ANOTHER PROBLEM WRONG WITH MY VEHICLE. HE SHOULD ASK ME DO I WANT HIM TO FIX IT,OR NOT. BUT DON'T TRY TO CHARGE ME MORE MONEY FOR A DIAGNOSIS. WHEN YOU ALREADY KNOW WHAT'S WRONG. JUST GIVE ME THE PRICE TO FIX IT.

Dec 07, 2022

Excellent service plus since I was waiting they took me right in to charge my a/c for the first time since it was replaced which usually takes 45 minutes to an hour. So Mr Lee’s had me out of there in 50 minutes. Also charged me less since I paid cash! Also I told him I had brought another car in the day before which I had, so he gave me discount! Lots of perks,quick, reasonable prices and friendly atmosphere! Give them some business u won’t be sorry!

Dec 07, 2022

Never bring your car here when I say NEVER don't do it

Dec 07, 2022

Wasn't very happy this time they had me paying for things that didn't need to be changed an the problem never had gotten resolved still had the same problem but the dealer fix it what they claim was the problem wasn't

Dec 07, 2022

You always receive professional, polite, courteous and timely service. They have superb workman ship with high quality. Your satisfaction is guaranteed.

Dec 07, 2021

Great shop

Dec 07, 2021

Really great people they seemed like they know what they wanted and have everything to do the job.

Dec 07, 2021

I like the manager he always take care of the customer ☺️

Dec 07, 2021

I'm one of the Hurricane Ida evacuate from New Orleans when my radiator was leaking fluid, I thought it can be fix and someone from the neighborhood recommend me to come here and they're real affordable with their prices and they gave me 100 percent A class service and yes I will spread the word and will be back for other services, other than that thank you

Dec 07, 2021

My man Mr Hip took care of me as always. I come here for all car (PT Cruiser) maintenance needs and never leave disappointed. Car drives very nice afterwards and price is on point. As a matter of fact, price is very legit (the cheapest in town). Hip is a good guy to conversate with while you there. He knows a little about everythang (from politics to women). I noticed that every time I'm there, a good deal of the honeys like to stop by shop to see Mr. Hip as he's considered eye candy to many of them. Always have a great time visiting the shop. Most definitely recommend!

Dec 07, 2021

Pricey but worth it. Mr Hip was kind and worked with me to understand the problem, and see the parts and show the problem. Along with a full break down of the pricing.

Dec 07, 2021

The service was really awesome they did exactly what I needed they checked my car for $60 that's the cheapest you can put a car in the machine for in town you can get the car text and find out exactly what's wrong with it before spending money on Parts you don't need I give them two thumbs up and this is from the greasy one

Dec 07, 2020

Great customer service and a warranty guaranteed

Dec 07, 2020

Terrible service they kept my car longer than i was told even though my warranty covered my transmission i still had to pay $985 for things they broke i wouldn't recommend anyone to come here

Dec 07, 2020

The service is bad