Lee Rollins Firestone

Nov 14, 2024

Excellent service

Nov 12, 2024

Detailed and great customer service! Will take my car for oil change in the future.

Oct 19, 2024

I really wanted to like this place, they're personable enough in the front office. But their mechanics are either not professionally trained or ill supervised. I'm a driveway mechanic and at least know my own vehicles better than most owners. I brought them problems multiple times that I had diagnosed with a specific request that wasn't met. Worse yet I got the vehicle back with new problems that they 100% caused. Some of these problems I'm only now finding that I'm getting back into working on the vehicle myself. Examples are grounding straps that aren't reattached and incorrect hose clamp applications. Why would these things matter? Rounding and bonding is in place for multiple reasons including preventing electrical damage into wheel bearings, something you don't hear a lot about but does happen. Putting a mechanical hose clamp on in place of a factory spring clamp or fuel line clip will work for a while but will eventually cut into the line and cause a leak. They definitely don't know automotive AC. I was there enough to notice that they have a lot of repeat business. In my case it was multiple visits for the same issue without resolution. They aren't overpriced but if they don't fix the problem it's not worth it at any cost of time or money. Two stars because they aren't crooks and I don't think they overcharge.

Sep 19, 2024

They quote me $748.81 to change cooler water pump that I changed it for half the price ($335.43) somewhere else in the same street from this workshop. I understand there should be a difference in price between shops but double the price is insane. I made sure I changed the pump to the original Toyota pump so it’s not less price because it’s a knockoff or something. I had to pay $172 only for the diagnose at this workshop. Now I consider it’s the price to learn the lesson not to come back again.

Apr 19, 2024

I have been going to Lee Rollins for years! Trust worthy employees and they make me feel like family! As a Woman I would get intimidated or hate going to the mechanics but after finding Lee Rollins over a decade ago, I never go anywhere else!

Mar 19, 2024

Hello where u guys open today ?

Feb 19, 2024

bad service

Jan 19, 2024

Best place ever, was able to fix my 124 spider tail light faster than the speed of light

Nov 19, 2023

DON’T DO IT! They changed my tire and put the wrong size tire on smh! Not sure how people can be so confused especially working on cars.

Nov 19, 2023

Expensive!!!👎

Nov 19, 2023

Great service great place in and out couldn't get any better than that thank Ramon great job man great customer service from him so I gave this place five stars

Nov 19, 2023

It used to be a good business. But they have new staff who are somehow incompetent and their new customer service is extremely poor (Bob I guess?). They did a simple battery change for my car and consequently they messed up my computer system. They did not take responsibility for that and confronted me in a very rude way (after 6 years of giving them business). They are no more reliable!

Nov 19, 2023

Stopped by to see if I could get someone to look at my left brake caliper, as it was making a clunking noise. When I walked in, an older man (Bob) was behind the desk. It took him over 5 min to even acknowledge me. He wasn’t on the phone and no one was in the lobby. It was weird, awkward. When he finally asked me what I needed and I then explained, he told me that they didn’t have time to look. He didn’t offer to book me an appointment to come back, rather just said, “thank you”.. like in the sense of, we’re good, we don’t need your work - thanks! And after that, he just went back to looking at his computer screen. Nothing else was said. I was a bit stunned at his lack of professionalism, courtesy, and friendliness to say the least. Place feels a bit defeated and depressed, so I guess the attitude goes with the territory.

Nov 19, 2023

Straight forward service with no hassle. Priced reasonably, within the area. I got quotes from 4 other shops for 4 new tires and balancing, and they all were within 10 bucks of each other. The service guy explained all my options for tires with zero forced up-sale. I like that in a mechanic. The photos are of my old tires.

Nov 19, 2023

Went in for a quick tire repair. It was completed quickly at a reasonable price. Would patronize again.

Nov 19, 2023

Good shop for maintenance and upkeep

Nov 19, 2023

Great service! Great prices and warranty!

Nov 19, 2023

Honest, down to earth guys. Tell it like it is, don't try to sell services & parts you don't need. Quality work you can trust.

Nov 19, 2023

We've been going there since we've moved here 30 years go. They still do the best work at the very fairest price. We have had different cars over the years from a classic Mustang, Jaguars and 3 high-end Lexus' - we wouldn't go anywhere else for service because this place is good and has fair pricing.

Nov 19, 2022

Great place to take your car to fix your tires they get the job done no matter what

Nov 19, 2022

Smog check quick and painless, always kind and attentive with great conversation.

Nov 19, 2022

Use them for my work van. Very friendly, fast and they do all the paperwork for me!