Les Schwab Tire Center

Sep 18, 2024

Angie truly saved this review from being a 1-star review. I had taken two of my vehicles in since the morning with an appointment already set, the whole day went by and they only "worked" on one of them. On the vehicle they did work on they performed the tire installation but not the tire balance, yet I was charged as if they had. I had to go in 2 days later to have it performed since miraculously their instrument was not working properly that afternoon close to closing time. Thankfully, when I took it in for the installation of my other two tires, Angie went above and beyond for me. She installed them, balanced them and even placed the valve caps back onto the tire valves; something the previous associates had not done. Angie made this review worth the 4-stars. I would go back in to this location, but only if she's the working on my vehicles. Sadly, none of the Les Schwabs here in Bakersfield can match up to the customer service I am accustomed to in Oregon and Washington.

Aug 18, 2024

Customer service at front desk was great. We had 20+ yr old tires needing to be changed and were able to order them there and get service within a couple of days. Lost a tire in CO, and Les Schwab covered the cost of the road side service. We'll only be going here from now on.

Jul 18, 2024

Muy buen servicio y amabilidad sobre todo

Jun 18, 2024

Had an appointment on a Saturday morning to check for wheel balance issue on new tires and wheels I had purchased at another dealership. Have tried multiple different tire shops to remedy my vibration issue. Upon arrival I was immediately greeted by mechanic named Robert. I explained the issues I was having and he said they would do their best to remedy any issues.... The store itself is just beautiful, nice and clean, very relaxing. Robert proceeded to perform front tire balancing and took for a test drive. Upon arrival he stated that there was still some vibration in the steering mostly caused by out of round cheap tires, suggested I go back to original place where I had purchased and have them replaced with a better grade tire. He didn't charge me because he couldn't rectify the issue. I appreciated the honesty and the quickness of my total visit. I can't thank Robert enough. It's been quite a journey getting this vibration diagnosed.. Les Schwab has definitely earned my business... thank you Robert and the rest of the team.

May 18, 2024

Highly recommend!

Apr 18, 2024

The people here are great and extremely helpful when explaining things. The prices are great too, with an oil change and fixing a tire coming out to about $100 per car which is fantastic compared to other places. The only downside was how painfully slow it was. For two cars, with an appointment for each, took over 4 hours, and the place wasn't even busy. But I see this as the 'You can only pick two: fast, cheap, and good. You get the cheap and good services here, while you pay with your time. Overall we'll be coming back for any and all issues with tires and oil changes.

Mar 18, 2024

Les Schwab is the only tire shop I’ll trust. Been doing business with them for years and have never been disappointed. If you care about great service and quality work, this is your place!

Nov 18, 2023

0 stars if I can.

Nov 18, 2023

A little pricey as all things go these days but the service was awesome. Watch for for the upsales

Nov 18, 2023

Great customer service. I made a big blunder and went over the a parking lot tire retention device and punctured both front tires. Had the car towed to the Buck Owens Drive location late at night. The next morning I was there, 2nd in line. They took me right in, did a free tire inspection of all 4 tires. They very easily could have told me that my tires were damaged beyond repair, and sold me 2 new tires. However, they said the tires could be repaired and did just that. Joe was the rep that assisted me from start to finish and explained everything in detail. I was thinking I would be spending $600 that morning, but instead I left spending $67. I would highly recommend this location.

Nov 18, 2023

Great service price is right!

Nov 18, 2023

Had a flat, got the car towed to Buck Owens location. Staff at this location especially Gavin & Brian at the front desk(hope got the name right) were really professional and friendly. Service with a smile and explained the alignment problem with my car very well. Kudos to both of these wonderful people for their professionalism and friendly attitudes I would highly recommend this place for any service.

Nov 18, 2023

I go here all the time for all my cars for tires, but this time I went for breaks. Not a good experience. Told them my front brakes squeak and it's getting vibration going down the Grapevine. Specifically told them to only do the front brakes! So they changed the rotors and tried to sell me struts for my back end (that I told them not to look at) that they said was leaking. Never had a problem with my rear vibrating until I get my car back and my front brakes still vibrate coming down the Grapevine. When I ask you to change 1 thing that I know was wrong, don't do anything else!!! Also said my A arm was cracked and tried to sell me that too. Stick to just tires at this place. Update, my brakes still squeak in the front and still vibrate coming down a hill.

Nov 18, 2023

I have been going to this location since 2016 and they have always taken care of me. Today I brought my car in for a wheel bearing replacement, and I had a small miscommunication with the crew members in the bay. One of the employees neglected to discuss price and began work on my car before I had accurate knowledge of cost/labor/etc. However, Juan (the manager) was able to clear up the whole thing for me and was super nice about it! He is a great leader for the team there. I was immediately at ease after speaking with him. 10/10 service thank you Juan! :)

Nov 18, 2023

I was traveling with my wife and grandkids... We had a tire separation between grapevine and Bakersfield.... We made it to our destination campground for the night.... I changed out the tire and installed the spare... But it was 30 lbs low..( my fault)... Located the store closest to my location... Pulled in to their truck center are and was greeted with how can I help you?... I told the technician what had happened and that I just needed some air.... Told him 80 psi...ok he said... filled the tire and then offered to torque the lug nuts to make sure they were tight.... Service above and beyond..... Got us on our way and home safely..... Thank You.... Don and Stella Butler... Galt CA PS... 2020 Ram 3500 dually towing a 40 ft 5th wheel.

Nov 18, 2023

In and out quickly with the best customer service ever. I have never experienced an employee with less than an exemplary attitude. Great business model that should be replicated worldwide!!

Nov 18, 2023

It was bit of a long wait, but the service was awesome.

Nov 18, 2023

Joe is amazing at the front desk. Thank you!

Nov 18, 2023

Magnífica y rápida atención. Tuvimos un pinchazo estando de viaje y Juan nos ayudó muy amablemente. Muy agradecidos.

Nov 18, 2023

Muy buena atención, tuvimos una emergencia y nos atendieron muy rápido. Juan un 10!

Nov 18, 2023

My wife and I were traveling cross-country from New York State when we had a tire blow out. We had AAA tow us to the Wes Schwab in Bakersfield, and within a half hour they’d determined they could patch it and had us back on the road. What’s more, they said they were sorry we had such a traumatic experience and there was no charge. Fantastic service and good people.

Nov 18, 2023

Only les schwab in Bakersfield that service big trucks very good place like all LES SCHWAB TIRE STORES

Nov 18, 2023

Rip off artists

Nov 18, 2023

The team at this shop is horrible (except for a lady in the front who is very kind and helpful), the guy who picked up the phone when I called kept trying to refund my money instead of answering my simple question of "can I get the tires installed at a location im nearby or do i need to come over there" I took my truck to get tires and they refused to do it because 3 bolts were loose on the control arm, they refused to tighten them even though they have multiple services that deal in messing with those bolts. Once I did get those bolts tightened they refused to do an alignment because they deemed my steering "stuff" "too messed up" but neglected to tell me they could also fix those things. They then proceeded to take well over an hour to change 4 tires, while other customers would come in pay, get their tires changed and leave before me. The guy working on my truck also would drop everything to help others with simple tasks any chance he could, including when my tires were done and he had to put 2 bolt covers which he didnt align (small thing doesnt take much longer but makes it look like you care) on so i could go and instead decided to do someone's tire pressure and make me wait even longer than I already had, he also would touch anything but the handle on my door (the window, the door frame, the cloth interior, etc.) Leaving fingerprints all over from his hands that had brake dust and tire soot all over them. Every question I asked him resulted in him finding someone else, having a conversation with them then him coming back and not having a good answer. I have never been more frustrated with a tire shop nor have I ever not wanted to go back to one. Dont go here.

Nov 18, 2023

These guys are awesome. They really are. The tire service, product, and customer service that I receive from them is always phenomenal. I needed three new tires, but because the car was not running at the time, I had to remove them and bring them in one at a time. They were so patient and very helpful. Also, I figured I might as well get the 4th one replaced while I was at it, and when I took it in, they told me that it was still practically new, and recommended that I not replace it, so they're honest too. Joe and Juan run a great team there.

Nov 18, 2023

They are charging me $500 for tie rod labor and an alignment. No discount for being a registered customer. Seems like they are only after the money .I already had tie rods fixed from les schwab. Cheap parts ?? I spent $2000 in tires and suspension work and I feel like they don't care about how I feel

Nov 18, 2023

Went to get tire chains did not have my size but were helpful in telling me where I could go to get some.

Nov 18, 2023

Great service...

Nov 18, 2023

Replaced steer tires. Job done quickly .

Nov 18, 2023

Well I purchased 2 tires and had an alignment,so far so good,had a flat 3 days ago, got me right in and omw in 25 mins,I used the one by crystal palace.