Les Schwab Tire Center
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Review highlights
"Awesome service, friendly people!!!"
"From tires to service, I will be bringing all my cars here moving forward."
"Great experience, as usual, and in and out quickly."
Overview
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Les Schwab is one of the leading independent tire dealers in the U.S. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire & Mileage Care included in your purchase. We are here for the life of your tires, not just todays transaction.
Reviews
Nov 15, 2024
I really appreciate the service from Charley and the guy on the phone. Friendly and patient and willing to trek into a snowstorm to help with my car’s issues.
Nov 06, 2024
Customer service is fantastic! Trustworthy company.
Nov 06, 2024
Wanted a tire rotation. They said it was their policy not to take tires off with too little tread. They then wanted to sell me 4 new tires. The front has some wear (hence wanting the rotation) the back are pristine. See photo. You try and upsell me to 4 tires. I won't be back.
Oct 06, 2024
Have been a customer of Les Schwab for many years in Utah and Idaho with no issues. Came to Colorado Springs Interquest location and asked Manager Chris to check my tire because it was losing air. The first red flag was I asked him to be careful with my key fob because it was broken and he said he doesn’t deal with the key, he’ll tell the boys. Then Chris came back to tell me I needed a new tire. I asked him why my tire was losing air and he said he couldn’t tell me, they were not going to pull the tire off and find out why it was losing air because the tread was too low and the only option was to purchase a tire. I told him I will head out then went to Discount tire. They actually took the tire off and found a piece of metal in the tire and offered me options. Chris at Les Schwab in Colorado Springs at Interquest has zero customer service to offer. Drive a little to Discount Tire in Monument to receive real customer service and ask for Nick.
Sep 06, 2024
I came in 45 minutes before closing time with a nail in my tire. The tire needed to be replaced but was still under warranty and didn’t cost a thing. Tony was absolutely wonderful and deserves a raise. Very helpful and professional.
Aug 06, 2024
Chris and his team are stellar, consummate professionals one and all! I went in with a set of tires in mind and following a 5-minute exploratory conversation with Chris - he provided several comparisons - and in the end, I have tires with a better warranty and at a cost-savings of nearly $35 per tire. In a day and age where customizing an approach specific to each customer is nearly extinct and the rule of thumb is to upsell at every opportunity, I feel both confident and comfortable in stating that these experts not only put me into a set of tires that will provide more safety to my family over the next several years of Colorado weather, but also provided a value-added discount. I have informed Chris that I have another vehicle to follow this one. They have my highest recommendation and have locked up my business moving forward!
Aug 06, 2024
Great service
Jul 06, 2024
I came out to my garage and had a flat tire. I called Les Schwab and Isaac came to my house and put on my spare. He stayed with me on the drive to make sure I made it to the shop safe on my spare tire. They were able to fix my tire and had me on my way. Very impressed with the service here, especially Issac. I will be definitely using them for all future tire services. Thank you!
Jul 06, 2024
Isaac was very helpful and replaced a bulb on my headlight even though I did not have a prearranged appointment. I would highly recommend their services to anyone looking for honest, hardworking auto professionals that go above and beyond to meet needs of customers.
Jun 06, 2024
One year ago my mother and I took a Subaru into Les Schwab for repair to part of the wheel. They "repaired" it alright! If the goal was the wheel later CAME OFF and wrecked the vehicle. Thankfully, we were only traveling 25 mph at the time, or I'm certain we would have been seriously harmed due to the incompetence of Les Schwab Colorado Springs. The truly amazing part after endangering life to this degree and failing their basic job, they actually came for my mother for the full bill as she had been on a payment plan. Hysterical, right? Imagine wrecking a vehicle and then demanding you get paid for the privilege of doing so. After quite a bit of back and forth with the local retail, and their corporate headquarters, it was determined my mother did NOT owe this bill. However, we had to sign an NDA to not inform other locals of the abilities and failures of this establishment. Funny thing, Les Schwab pursued the bill! A violation of the terms of that NDA. So I will be making sure to tell the people to only come here if they're really, really, really not a fan of the person driving the vehicle being serviced. These folks legit ARGUED that a wheel coming off maybe wasn't QUITE as bad as I made it. I believe the manager said, "it didn't come ALL the way off." Amazing, right? Maybe go literally anywhere else.
Jun 06, 2024
This place is amazing. I picked up a screw and one of my tires yesterday after driving from New Mexico and they fixed it in less than 15 minutes and charge me nothing. Seriously if I ever need to replace tires when I’m in Colorado Springs next time this is the place I’ll come.
May 06, 2024
Amazing service team, thank you so much for helping us get our truck fixed quickly and at a great price. Thank you for noticing safety issues and bringing them to our attention. I deeply appreciate y’all working with our budget so we can continue using our wheelchair accessible vehicle and getting the repairs done same day. The truck drives wonderfully now and your team made such a difference for us with an exceptional experience!
May 06, 2024
I always get pretty anxious bringing my car in places but these guys are so kind, efficient, and approachable, it made it easy. Will bring here for tire needs!
Apr 06, 2024
Great experience, as usual, and in and out quickly. More comfortable chairs for customers would be appreciated.
Mar 06, 2024
Firstly, I want to thank Chris and his team for extraordinary service! I brought a newly purchased used vehicle to Chris and his team and was met with courtesy and professionalism. The assessment/inspection yielded findings that allowed me to follow up with 2 other businesses locally that concurred with Chris and his teams findings. This team went above and beyond to help me with my situation and give me honest information which allowed me to make a needed decision for my vehicle and save me a lot of time, money, and headache. I want to thank the whole TEAM for the attention to detail, courtesy, professionalism, and honesty. It's been a long time since I've had service where I felt truly taken care. Thank you and I look forward to bringing my trucks in the future! HC35
Mar 06, 2024
If I could give them a negative star I would! I took my Honda there about 2 months ago now. with a popped tire. Asked them to fix the front 2. Costed me 600$!!! And they didn't even put a rim on it so my tires went flat again within 2 days of using it!! On top of trying to charge me 400$ just to do my breaks!! Y'all are awful!! And now I have to figure out what to do again to get my only car running!!! Never again will I take my car to les Schwab!!
Feb 06, 2024
Cam and Noah were very quick, polite, and helpful. Thank you!
Feb 06, 2024
I had a great experiences rimce at Les Schwab. They were knowledgeable, friendly, and helpful.
Jan 06, 2024
After adjusting the pressure the day before while travelling, today in the early morning I found the tire almost flat. Then, I searched for the nearest center to my hotel finding Les Schwab.They have repaired the tire very quickly allowing me to depart in time from the town. Very professional, efficient and polite workers.
Jan 06, 2024
Awesome service, friendly people!!!
Jan 06, 2024
Everyone at the shop was so helpful and friendly. I definitely recommend this location. Thank you for the great work and hospitality.
Jan 06, 2024
I got a flat the other day and put on a spare tire. Drove to the nearest Les Schwab at the suggestion of a friend (never been to one before). They saw me drive in on a spare and someone came out to meet me at my car asking if I was OK!!! They grabbed my flat from the trunk so they could start fixing the tire while I was checking in!! That attention to detail and the above and beyond service I received while there will have me coming back for sure!!
Jan 06, 2024
I was looking for a assessment of my truck’s viability/safety for putting a truck camper in the back. Initially, I went to one of the largest local diesel shops in town (that I’ve spent near $10K in the last 4 years fixing up the truck) tell me that I had another five grand in suspension work (with multiple parts THEY replaced and worked on in the last several years) my brakes are shot too.….and they didnt see any of it 6K miles ago in 2021 when I chunked $5K into it with them chasing a cold start issue and spraying 10 cents of WD40 in each door latch solved it. Completely opposite experience with Les Schwab. Dakota was exceptionally helpful from the very beginning during the first phone calls and broke out IN WRITING the essential steps to safely move forward towards my goals and what the costs looked like. On the other end of the spectrum, the local diesel specialist would not provide a written report (even after verbal request and follow up email) of their findings and recommendations…..unless I committed to just doing it. Theeennn they’ll take the time to write it up after I already spent $330 for their End to End Inspection. I will be a proactive “detractor” after my experience there. Not the case with Dakota and the Interquest shop. They got me in and were efficient taking a look and providing what they saw. They’re all very welcoming and the manager seems to be running a tight ship but everyone that worked there was in a great place. I’m EXTREMELY glad I sought a second opinion from the Interquest Les Schwab crew. From tires to service, I will be bringing all my cars here moving forward.
Dec 06, 2023
Great customer service!
Dec 06, 2023
Outstanding service. Technician came out to meet me as soon as I parked and was in and out in half the time I expected.
Dec 06, 2023
They did a great job fixing a tire puncture for no charge!
Dec 06, 2023
Walked in without an appointment. I was greeted immediately after exiting my vehicle by one of the technicians. Every person I encountered provided excellent customer service and answered any questions that I had. They’re brand new and need help getting rid of the new building smell! Highly recommend 😊