Les Schwab Tire Center

Dec 06, 2024

It’s hard to believe that there are still completely free services these days. I was able to get my car battery charged up for free, no strings attached by them. I’ll be back anytime I have a car need, for sure.

Nov 23, 2024

I was not expecting myself to write a bad review. But for this time I need to write what I experience at this place. I had a flat tire and I took my car and ask them to order a new tire for me. They told me that it will cost $277 and I asked him to some discount. He told me that he is not the one to confirm the price. After a day, same person called me now the price became $424. Such a scam place. I called tow and fix it in different place at $286

Nov 16, 2024

Amazing - friendly front desk staff, had my tires serviced there a few times and always great.

Nov 07, 2024

Had a flat a hour before they were closed they were too busy to sell me a new tire and had to drive on a flat for miles destroying a 800 dollar rim to get my car parked somewhere safe until I could fix the tire myself. Les Schwab has an over the top reputation for a tire shop that is so un helpful

Sep 07, 2024

Car was in and out in the same day & more than reasonable price.

Sep 07, 2024

Great customer service that they check the air in your tires for free

Sep 07, 2024

I've come in for a tire patch, brake check, and diagnosis for a grinding sound. Each time they've resolved my issues with top notch service, and best of all with no cost! I'll be back, whether the service is complimentary or paid. They've earned a customer for life.

Sep 07, 2024

Man…… I knew Les Schwab was known for their customer service but today, I probably received the best service ever from Issac Danger at the Pearl location. Yes, his real middle name is Danger and he had his ID to proof it. I was in the area and my tire low pressure sensor went off, so I pulled in to see if someone would be able to help me. When I got there, they were just closing up for the day. Issac saw me and came up to ask if there was anything he can help with. After I explained my situation and I told him I was ok with just getting some air put in, he told me he would take a look and if there was a leak, he would try to repair it within 10 mins, and he did just that. I would have had to wait till Monday to get it fixed if it wasn’t for Issac. I definitely wouldn’t have felt safe driving around my 9 month old with a hole in my tire. Thanks for the great experience, Issac at Les Schwab Pearl!

Aug 07, 2024

Great service, great people, always consistent.

Jul 07, 2024

Quick and professional.

Jul 07, 2024

Very accommodating and knowledgeable, I appreciate this team very much

Jul 07, 2024

We were on our way to pick up our dog from the veterinarian when we had a flat tire. It was completely flat when we got to Les Schwab. They were able to take care of us immediately, for a very fair price, and had us on our way even sooner than they estimated. They could not have been more gracious or understanding.

Jun 07, 2024

Customer service as very rough. I will not be returning to this location.

May 07, 2024

Expert Service

May 07, 2024

I called and asked for help three weeks ago. I've given them plenty of time to redeem the poor service given. Never called back once. To start I called for help on my account. They tell me she is on lunch for 30 minutes she will call me back. 2.5 hours go by. So I call back. His name was Jeff and hers "D". I asked for help with my account. I say hey I was supposed to get a call back about my account. I have question how to pay and view. They both passed me back and forth telling me they were to busy to help. And don't know how right this second. Finally I take the Loss expecting them to call me back. Days go by. I call another les schwab (which I now go to because of their service prior to this convo). Instantly in 5 minutes she tells me how to activate my account and how to view my own balances and check my statements. Then asks if I need service after helping me with questions. No matter what happened. You were not to busy to answer the phone. So why were you to busy to answer my question??? Rude personnel and rude service. I will now always drive farther to get my tires done and will never send a friend their way.

May 07, 2024

Super cool went for a missing wiper and they replaced both within a few minutes and I was on my way. Excellent!!

May 07, 2024

This is the first time I used Les Schwab. Chris went above and beyond to help. Service was fast and friendly. Great communication. I will be back! :)

May 07, 2024

This location blows. I dropped in for a seasonal tire changeover and they quoted me a 6 hr wait. That is with no line and only 4 cars in the parking lot. Are they so seriously short staffed? It took me 45 min to get the same thing done in Beaverton.

Apr 07, 2024

Love this place, great customer service. Edit: been coming here for ever, but have been let down by pricing and quality lately. Pricing: needed brake pad changes and a Les Schwab employee admitted their wholesale pricing they buy at is higher than online retail pricing. How's a corporate company allow that? Quality: last pair of tires didn't make it to HALF their warranty mileage. Warranty mileage is supposed to be redundant. Remember folks, rotate every 3-5k miles, otherwise your warranty is void.

Apr 07, 2024

There is a huge issue with this location and their communication amongst their team. Not only do I often have tire caps missing after my visit, there is a huge discrepancy on the status of my vehicle each visit. I had brakes and calipers replaced in Dec 2022, and by Feb 2024, I'm told only my back brakes were replaced. I paid for all four. When I expressed my dismay, I get the basic run down of Les Schwab being number one in warranty, etc etc. Since I began at this location in Feb 2021, I am constantly told different levels of my brake and tire life. One visit, my brakes and tires may be awful, and then the next, they are "fine". Nonetheless, I am expected to trust the "experts". I replaced my front brakes, for the second time (should have been replaced Dec 2022), and replaced my tires. The front left tire and back right were at 33 PSI, while my Front right and Back left were at 41 PSI. I call to ask why and my response is "different people probably worked on each tire". Is that supposed to be a valid excuse? This effects my safety, and the safety on my vehicle. I am not happy with this location, would not recommend them, and will be taking my vehicle elsewhere for a full inspection to ensure what I paid for was actually done.

Mar 07, 2024

I USE TO LOVE LES SCHAWB ,no more,two wheel drive 06 dodge 2500, quoted 1500. To replace upper and lower ball joints,+ 1 rubber bump stop.Was told about two to three hrs to do it./checked I can get all parts for under 200.00 ..??

Mar 07, 2024

Had a great experience when my car had a nail in one of the back tires. End of day, I was stressed about getting it fixed. The staff was friendly from the moment I walked in, gave me several options to fix the problem and within two hours problem solved! I would highly recommend, AND they have free and delicious popcorn in their waiting area !

Feb 07, 2024

Always always take your car to Les Schwab for anything dealing with all components for your wheels, front end, etc. My GM dealership I regularly service my truck at (for a premium too but they’re supposed to be the “expert” on the manufacturer and repair of its parts) had three tries to get my alignment right and fix the most irritating noise coming from my front end. Three tries and they never got it right after keeping my truck for days! So much time, hassle, and money and it looks they really never even looked at the noise because it was just some loose screws!! Dealership was saying around $1,100 to replace the control arms that turn wheels. The very knowledgeable and understanding technician at Schwab tightened the screws for FREE, finally got my alignment right THE FIRST TIME and saved me a ton of money! No more noise or going crazy!! Btw, they fixed a flat for free once before too and always do great work on brakes at the best price. Few businesses out there left like this. Just good decent people across all locations doing hard honest work at a fair price. F the dealership!

Feb 07, 2024

I won’t take my car anywhere else. These guys are amazing.

Feb 07, 2024

Les Schwab (downtown location) forgot to install a lug nut on the front wheel of my 2019 Golf R. This is a vehicle that will be used on a track this year and a wheel falling off could have killed someone. Fortunately, I discovered the missing lug nut, but only after washing the car- several weeks later. I'm unsure how this could be forgotten at a facility that specializes on wheels and tires. Les Schwab also overcharged me for the tires, which obviously less of an issue compared with a missing lug nut. I paid $1909.56, where Costco ($1211.96) and Tire Rack ($1103.96) quote for the identical tire. The model of tires are Michelin Pilot Sport 4S. Paying almost double what the competition is quoting for the same tires, I would have expected higher quality service. They replaced the lug nut after having to bring the car back. Fortunately, there is no obvious damage and nobody was injured, but I will not be returning to this facility.

Jan 07, 2024

A good review that is deserved and earned is often overlooked in my honest opinion. I wanted to take a quick pause on Christmas Eve and send a shout out to Les Schwab for really stepping up to the plate, even when they should have and could have fairly turned me away. 4:04 PM on December 23, I walk in the door having just discovered a BOLT in my tire. UGH, it's the holiday and I need to travel on Christmas Eve. I was checked in by a slightly annoyed employee, but I hold nothing against them, I would have been too. I explained my situation and very clearly told them they could turn me away, as I know their staff would want to be home on time the evening before Christmas Eve. Nonetheless offering to turn me away, they took my fob and advised it could take up to an hour but they'd see what they could do. Alas, 35 minutes later I'm called to the desk. Greeting heartily by Logan, he THANKED me for choosing Les Schwab, handed me my fob and sent me on my way. Mind you, it is now 4:45 PM on December 23, they have a PACKED waiting room of less than savory patrons demanding and being rather rude. They have a full staff working tirelessly, despite being 15 minutes prior to closing the day before Christmas Eve... I get a smile, a "thank you", and a express service to get me back on the road. Les Schwab, read this and give Logan the praise he deserves for such service. This guy is solid and knows how to do customer service right. Hold onto him! He's a gem.... THANK YOU LOGAN!

Jan 07, 2024

Poor customer service….a symptom of being too busy I guess. Messed up a $2K order, made it right eventually, but I had to do the work. Not recommended…they are a victim of their own success.

Jan 07, 2024

Terrible service, they don’t know what the hell they’re doing.

Dec 07, 2023

Excellent service and speedy turnaround times. This is my go-to tire place! They were very helpful in choosing oversized A/T tires for my rig, even if they did steer me towards their house brand (Backcountry A/T 2). They've always made things right, even when they infrequently make a mistake (I have a lot of custom modifications and self-fabrications on my rig, so it's partly my own fault). Tire costs are slightly higher than discount shops, but that's because so many free perks are included (like lifetime tire rotation, flat repair, and air pressure checks/fills). Alignments here are pricey (my only real complaint), so I purchased lifetime alignments at a different shop. Also, if you're a die-hard offroader, be aware that the Backcountry A/T2 could use some more reinforcement on the sidewalls. Great for Subarus/Rav4s/CR-Vs/crossovers, but not so great for Jeeps/Broncos/Tacomas.

Dec 07, 2023

Great Crew! Quick and easy, have had a few interactions with them. Always nice, clear with times, and expectations.

Dec 07, 2023

Tried to stop by on a Wednesday afternoon with no luck; I would have had to leave my car overnight for a battery change. Customer service wasn't as friendly here as in other places from my experience, perhaps because they were busier than usual and maybe stressed. There are other Les Schwab Tire Centers relatively close by that I would rather go to.

Dec 07, 2023

6-star service.

Dec 07, 2023

They are always fast and give good service. I keep coming back for all my tire needs after years and years. They really are so much better than any other Les Schwab on the area.