Lexus of Birmingham Service Center
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Review highlights
"Walked in without an appointment and they had me in and out within 1.5hrs. Always happy with the service here."
"I enjoyed my service visit today at the newly remodeled dealership."
"I just want to praise the my service adviser Ron, and my service team."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Phone number
Call: (844) 683-8028Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
Have the certified experts at the Lexus of Birmingham Service Center look after your Lexus. As your Alabama home for Lexus certified service, we go the extra mile to keep your luxury vehicle at peak performance. Trust our team of Master Technicians to provide the precision care your Lexus deserves - and because we're experts on all models, you can hand over the keys to any Lexus. We'll take care of repairs while you enjoy a Lexus Courtesy Loaner or our other luxury amenities. Get upfront service pricing and take advantage of our high-tech service perks when you book repairs with the Birmingham Lexus team that has a reputation for exceptional service. We're your home for Lexus certified service in Birmingham!
Reviews
Dec 05, 2024
Shan Elmore and the service department were very kind, timely and returned my car cleaned on the interior and exterior! Thank you Lexus
Dec 05, 2024
My experience was great. I was told step by step what was being done to my vehicle. Shan was knowledgeable and gave me good advice on what needed to be done.
Dec 04, 2024
Alex was wonderful! He kept me up to date on the progress of my car being serviced along with answering any questions I had. The whole staff at Tom Williams Lexus were professional, friendly.
Dec 04, 2024
Very Professional and I give them a ten with being the highest level to go. Big Up to Lexus of Birmingham Service Center.
Dec 04, 2024
Very cordial and timely experience. From Tge time I drove into Service area until the time is left Tom Williams Lexus in Irondale. AL, I was well taken care of. Everyone was very cordial and ready to serve.
Dec 04, 2024
Sharon and the service team at Lexus Birmingham are always professional and have the most welcoming customer services!
Dec 04, 2024
30,000 mile servicing. Excellent customer service, very prompt turn around while I waited. Always have had a good experience dealing with this dealership.
Dec 04, 2024
Good service from greeting till completing the service. However, a regular service took about 2 hours. That can be improved.
Dec 04, 2024
I always have a great experience at Lexus! My advisor, Ron Amerson, ALWAYS takes good care of his customers! He's awesome!
Dec 04, 2024
Incredible service!
Dec 04, 2024
Lexus of Birmingham is definitely top tier. My guy Mr. Shan's customer service is off the charts amazing. Everytime I get a service there it feels like home... Thank you LOB
Dec 03, 2024
It is always a pleasure working with Ron at Lexus of Birmingham. I trust his advice in regard to what is needed for my car. He is truly a blessing and an asset to both the customers and the dealership. Thanks Ron for service with a spirit of excellence.
Dec 02, 2024
Very pleased with the service. The staff was pleasant and professional. I was pleased with with the work done on my car. They are very great and do top notch work. I would recommend them highly.
Dec 01, 2024
5-Star Service
Dec 01, 2024
Fast and friendly service .
Dec 01, 2024
The service was Timely professional the service people were professional everything about the service was fine except that I'm still not certain as to why the battery is only charging $150 Mi on a full charge as opposed to the 189 that I had before it was 189 with air conditioning and 204 with nothing running now I get $150 and maybe 180 with out anything running so there's something in my opinion there's something wrong with that battery cuz it's losing to charge and I'm only having a little over 2,600 miles on the vehicle
Dec 01, 2024
The service was great! Shan was my service advisor and he was awesome!
Nov 30, 2024
Great experience Shuan was very knowledgeable in any questions, I was very pleased.
Nov 30, 2024
Great maintenance service! No push, no pressure. My service advisor Michelle Mandeville is awesome! Car loaner lady did have some attitude issues. Overall still five stars ⭐️!
Nov 30, 2024
Great service
Nov 30, 2024
Ron is the best. Super helpful and very kind. Goes out of his way to help
Nov 30, 2024
Ron was very polite and answered all of my questions.
Nov 28, 2024
My experience at the Lexus Dealership was fantastic. Our service manager ( Sharon ) is the best. We have owned Lexus for 20+ years and Sharon is one of the reasons we come back.
Nov 28, 2024
Prompt, courteous, and the problem resolved. Excellent service!
Nov 28, 2024
Shane delivered excellent service.
Nov 28, 2024
We have the best service advisor, his name is Ron Anderson great experience every time we go. We are loving our Lexus ES 350.