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LOGAN AUTO FIX.

4.9
(98 reviews)

Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM


Reviews

Oct 18, 2024

Excellent job 👏 👍


Oct 18, 2024

Great service. The owner and staff are friendly and knowledgeable. They dealt with the insurance adjuster and performed the job in the estimated time. I recommend them.


Oct 18, 2024

Use this organization often for our car needs. They’re really knowledgeable and fairly priced.


Apr 18, 2024

My daughter moved into the city and lives near here. She had a great experience.


Apr 18, 2024

Trust them so much! They've always been kind and helpful


Feb 18, 2024

Great service. They did an awesome job at repairing my truck after my accident. It looked better than new. They were also able to replace my panoramic roof after it was shot out due to neighbors fighting. They cleaned my truck inside and out, even put Armour all on the tires. Upon arrival it looked like a brand new truck. Would definitely bring my vehicles here for any work needed. Will recommend to anyone needing work done.


Feb 18, 2024

I went here on a whim after my engine light randomly popped on. Casey & his crew was nothing but helpful with great communication! Would highly recommend this place to anyone.


Feb 18, 2024

This place was amazing, could not more highly recommend. Reasonably priced and very friendly! They also were great communicators and very prompt with answering questions. Will be going back for any other car needs!


Nov 18, 2023

Always a great experience at this place. They are extremely honest, accommodating and do excellent work. Casey is the best! Only auto shop in Chicago we trust.


Nov 18, 2023

Casey and the whole team did a great job fixing my car when it wouldn’t start. They updated me throughout the time they had my car and they did not over charge for anything either. I will take my car back here for everything.


Nov 18, 2023

Great people. Very fair


Nov 18, 2023

Logan Auto Fix has been best experience. Needing major or minor repairs, Casey and his crew know what to do.


Nov 18, 2023

I've now used Logan Auto Fix a couple times and really have nothing negative to say! Casey is a wonderful person/shop owner to interact with and runs a professional and honest business. His pricing is very fair regarding parts and labor charges and the communication through the inspection process and completion of work is top notch. One of my repairs actually came out a few dollars under the estimate! Very happy to have found this shop and given it a try.


Nov 18, 2023

LADIES: if you’re trying to find a shop that won’t try to scam you because you’re feminine, come to Logan Auto Fix! I showed up wearing a Juicy Couture tracksuit, a leopard fur coat and also holding Starbucks (I ran out of time to change before the appointment time) and I was happy when the staff simply changed my oil for a reasonable price and didn’t try to sell me anything I didn’t need. I know I looked easy to manipulate, and I’m so happy that Logan Auto Fix has proven not to be opportunistic, so I’ll be returning for all other necessary maintenance in the future! They also have a sweet shop dog who is well-behaved and likes being pet. 11/10 experience, thank you Logan Auto Fix!


Nov 18, 2023

Logan Auto Fix is amazing and has been my go to for a while! Casey and the rest of the crew always diagnose and fix my Volkswagen Jetta really fast and always use the best, longest lasting parts. They even show you the previous part and point out the issue and document with pictures. The quality of their work is unmatched. Their new POS system is amazing too; it automatically emails and texts you with the quotes and when the car is ready. It’s super convenient instead of constantly calling to figure out if they’re done. They also give you recommendations on things you should possibly fix if you’re planning to keep the car for a long time, but if you just want to fix a specific issue, they’re not pushy at all. You don’t get the sleazy up-selling mechanic vibe here.


Nov 18, 2023

The owner is nice but this place does NOT deserve 5 stars. I took my car in because it was leaking oil. Turns out I accidentally installed 2 orings when I was changing it. Very dumb mistake but an incredibly easy fix. Cost $70 or so. Months go by and I go to check my oil only to find its way over filled. Keep in mind my car leaks oil slowly regardless so that means it was massively over filled by the shop. I should have checked when I got the car but I trusted the 5 star review. Whatever mistakes happen right? I take it back, no apology but they say they'll take oil out and it'll take a few hours. End of day no call from them, so I call. They say they'll check call me right back. Never got a call back. Came the next day and it was ready. Checked the oil and guess what? Still way over filled. On top of that I had them check out my hood latch which they temporarily fixed but now after checking that problem is still there too. Overall a very bad experience that showed me you cannot trust reviews on Google. It's one thing to be nice and have customers like you, but that isn't worth 5*s if you're delivering bad service.


Nov 18, 2023

Took care of my brakes at an reasonable price Happy to send friends and family


Nov 18, 2022

Amazing customer service and excellent work Verry quick and efficient


Nov 18, 2022

Casey (the owner) went above and beyond, exactly like every reviewer is saying about this company. If you read nothing else in this review, just know that you should ABSOLUTELY take your car here, you won't regret it. Here's my story. I had a 2011 Volkswagen Jetta sitting in my driveway that I'd neglected for a few years during the pandemic. I told Casey I needed to finally get around to fixing it up to sell, and he told me to bring my car over whenever. Unfortunately, my car was dead and needed a tow. Well, I tried to use my Progressive Roadside Assistance, and the tow truck driver that showed up was rude and hostile about having me put my car into neutral, which I had no idea how to do because the battery was dead, disconnected, and so on. I asked them to leave and was about to give up for the time being, as I had no idea how to settle the issue (in retrospect, so simple, but I get easily overwhelmed with this car stuff). Since I'm just around the corner, I decided to pop back and let Casey know about the situation and ask if he had any ideas. He peeked into a VW that was at his shop to see how to put the car into neutral without power and had an answer in two seconds. He didn't make me feel stupid, and he didn't even expect me to know how to do what he just did, however simple -- he confirmed I lived around the corner, then offered to come over and put the car in neutral for me. During the workday. With cars in the shop. So he drove me over to my car, popped my car into neutral, then told me I could call Progressive back to have them tow my car for free. I was stunned that he did all this for free! I confirmed that Casey could have my car towed, because I didn't want to deal with Progressive contractors again (even for free, always a terrible experience), and he gave me a reasonable rate to tow it *and* had a tow truck at my place in ~10 minutes, tops. In addition, he worked with me on the quote to identify and remove items that were unnecessary for a car sale (at my request), gave me an incredibly reasonable rate and came in *underneath* the quoted price. My only regret through this whole experience is that I no longer have a car to bring to his shop, so I'm writing this review to encourage others to take their cars to his shop instead, since I can't. I would regret not mentioning that his staff was all incredibly friendly, from the woman behind the counter that took down my information, to the driver that brought my car around when I went to pick it up, to the sweet, well-behaved, adorable dog that occasionally frequents the shop. 11/10. If I ever own a car again, I wouldn't take it anywhere else.


Nov 18, 2022

Communicative and fair prices, you’re in good hands with Casey.


Nov 18, 2022

Great mechanic shop and knowledgeable and friendly staff also good on price and do a great job .


Nov 18, 2022

Great owner Casey is a very trustable and honest person . They only charge you for real necessary things .


Nov 18, 2022

I can’t recommend them enough! I have a lot of anxiety taking my cars into shops, but Casey was kind and explained everything to me and made me feel great about the work done!


Nov 18, 2022

Polecam z czystym sumieniem wszystko na mega plus 👍👍👍👍👍


Nov 18, 2022

There are so many things I could enthusiastically say about Casey and his team at Logan Auto Fix. I started going to them when I purchased a used 2001 Subaru Outback that had some quirks that needed (what would turn out to be) diligent problem-solving and attention. What I love about this shop, first of all, is that they understand why I love my old car and are not dismissive or discouraged in wanting to solve bigger issues—an issue I have run into with other mechanics. Second is that Casey and his team lead with transparency. Expect detailed quote paperwork, pictures of new and old parts, and he will bring you under the car/hood to show you exactly what he's talking about before he starts work. This paired with their unmatched affordability will make you feel like you're in great hands. But most of all, Casey really cares about his customers in a way I've yet to see in any other mechanic. For the past year, my rust bucket has been nothing but trouble with a chronic emissions issue. Casey was never discouraged and we worked together over this time to try to figure out what was going on. He ended up replacing the catalytic converter three times (at no additional cost to me as it was all covered under warranty) until we could identify the right brand that would satisfy a persnickety check engine light that wouldn't die down. When it failed emissions because my code reading terminal was not compatible with the machines used by the state (a serious mystery and headache) Casey PERSONALLY BROUGHT MY CAR TO SCHAUMBURG with his own machine and emissions print-outs to make sure it passed. As I told him today, his one of the few people in my orbit who is actually making problems *disappear* for me instead of the other way around. Please give Logan Auto Fix your business but also be a nice customer—it is a family owned business with a sweet community of staff.


Nov 18, 2022

This is my go-to repair shop for my SUV. I trust Casey, he is reliable, quick, and a great communicator. I know close to nothing about cars and I feel in good hands here.