Loid’s Collision Center

Nov 07, 2024

Did a great job on our Lexus RX-350. We will use Loids again for our collision repairs.

Nov 07, 2024

Loid's has done work on my car in the past. I have been pleased with Loid's work. I'll continue to use them when needed.

Oct 07, 2024

Jerome is not customer friendly at all! Could never get a time frame on completion of work. One week turned into one month. Never received phone calls or updates. Will never return back or recommend them again!

Oct 07, 2024

Repair appears to be good. Estimate provided in early June. Car dropped off late July. Took additional 6+ weeks for repair (nothing structural beyond replacing 1impact beam). Got call saying car was done. It wasn’t. The Front end collision sensor had not been calibrated. Hard to miss as it’s barking at you on dash… yet they said car was ready for pick up. Had to call my ride to come back and waited 3 more days. Never once during 6+ weeks was I contacted for an update on work or ETA of completion. I’d called for ETA approx 4 weeks in and call was disconnected when I attempted to get more detail. You might have a better experience If you’re not driving something manufactured in Germany. Again, work looks good (so 2 stars for getting it fixed). I won’t be back and can’t recommend them.

Sep 07, 2024

Good service and work on BMWs!

Sep 07, 2024

Jerome always acts like everyone’s an inconvenience. Never gives an accurate completion time. Super rude. Never seem to get any help from him or Loids. Was a mistake taking any of my cars there and referring anyone else

Sep 07, 2024

Loid’s is the best body shop in town. If you have a nice car and want it fixed correctly. This is your place. These guys take pride in their work. I have trusted them with my GT3, M5 and Range Rover. All were fixed to new quality. Highly recommend.

Aug 07, 2024

Excellent work and customer service.

Aug 07, 2024

I made appt to get an estimate, friendly, courteous and prompt. I would have had them do the body work, but they are scheduling 2 months out. I needed my car repaired sooner than that.

Jul 07, 2024

I can’t say enough about the work they did on my Lexus. I knew exactly what they would do (in comparison to other estimates I received). They represented me well with the insurance carrier to restore my car to perfection. Shannon, my adjuster, was wonderful to work with.

Jul 07, 2024

Jerome is great!

Jun 07, 2024

I never leave Google reviews, but had such a positive experience that I had to drop 5 stars for these guys.

Jun 07, 2024

Very professional and fast with estimate!

Jun 07, 2024

White glove first class service. If you care about your car, you should go to Loids.

May 07, 2024

Loids is great top notch Jerome and team always kill it. Keep up the good work guys !

Apr 07, 2024

Great quality of work and customer service.

Apr 07, 2024

Highly recommend. Customer service and quality of work was exceptional. Price was reasonable. Several reviews stated that it took forever to get their vehicle back; however, I would take quality over a rapid return any day. Took about 3 weeks to get my car back, and half of that time was waiting for the insurance to approve necessary changes to the initial quote.

Apr 07, 2024

The absolute best place I have ever taken a car to for repair! The owner is great and Jeremy too!

Apr 07, 2024

all communication during repair process was initiated by me. pearl white paint repair had 90% less pearl flake than the adjacent original paint. completely disappointing quality.

Mar 07, 2024

The best detailers in Albuquerque!

Feb 07, 2024

Great quality work but very poor communication and coordination of repairs. We had to call several times to get updates and then repair was delayed due to our car parts not being ordered for over one month.

Jan 07, 2024

Loids is the best they are very professional and accommodating. Their work their work is fantastic.

Dec 07, 2023

I had my bumper painted on my 1997 Jaguar XJ6L, and I called around to many shops that could install PPF to protect it from the New Mexico roads. I spoke to at least five shops, and although they said they might be able to do it, they stated that since the car was old, there were no templates for it. If they did do it, it would cost an extra $300. I then contacted Loid's, explained the situation, and told them what the other providers were charging me since it had to be hand-cut. They said they did not care and would only charge me the $400 as if they had a template. I was skeptical. However, I brought the car over they looked at it and said no problem. I was so happy that I had them do extra PPF installation. They were very courteous and prompt, and I am very happy with their work and will be back again to see them for any work I need to do!

Dec 07, 2023

I went to get an estimate, and they gave ot right away.

Dec 07, 2023

1 month out to do an estimate wow...

Dec 07, 2023

5 stars for the great job they did on my car repair!

Dec 07, 2023

Don't ever use lloyds auto collision for your auto repair. Classic rip-off artists. They'll make you buy the part for your car and then they can't schedule you for months and months. If you do get on their schedule 5 months later they say that it's going to take weeks and weeks. I think they do it on purpose so you'll get discouraged and they don't have to do the work and then they can keep your money. I ordered a door to put on . A 5 hour job they told me would take 5 weeks. A week for every hour of labor .so if it takes 5 hours to put On a door they'll say It's a 5 week job. Then when you can't put your car in 5 weeks they won't return your money. First they'll tell you they returned the part and then they say they couldn't return the part because it was special order so they'll keep your money. Jerome in service is part of the scam.

Dec 07, 2023

I had excellent service from Loid's Collision Center my BMW is working fantastic now I had no issues no problems I highly highly recommend this place to everyone. Thank you Jerome for everything your the best.

Dec 07, 2023

Loid's did exceptional work on my wife's Mini Cooper. The wait to get the work done was worth it.

Dec 07, 2023

Loids is worth every star. Their customer service is excellent and their work is above expectations. Ally was able to fit me in two months early because of a family crisis. And the work was done in one week, not three or four. They worked with my insurance company directly so I didn't have that added headache. They have a customer for life!

Dec 07, 2023

Was recommended by Audi dealership on Alameda,Albuquerque, NM. I want to thank you for doing an excellent job repairing my Audi 2022 bumper in a reasonable amount of time, and also for your great service in helping with my situation. It's not any body shop that treats customers the way you have treated me. I will definitely recommend you to anyone with body shop needs

Dec 07, 2023

We fixed our Lincoln here and we are very satisfied with the job they did…

Dec 07, 2022

There is a reason these folks have the backing of local BMW, Mercedes and Volvo dealers. It’s because they are the best! I’m very impressed with the work they did on my BMW. Very thorough.