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Lone Star Auto Service

5

4

3

2

1

4.2
(349 reviews)
Review highlights

"Best auto service in Houston. Really helped me out in my time of need. If you need a reliable service Come here!!! Ask for Francis Melissa and Roberto they got you …"

"I fully respect the staff and the great work these mechanics do."

"Great fellowship, service, Awesome food (crawfish) and drinks."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM


Description

Established in 2010, Lone Star Auto Service is a trusted auto repair shop serving Katy, Cypress, and Houston. Their team of experienced technicians provides comprehensive car care to get you back on the road quickly and safely. We offer Life time warranty and we are I-Car Gold Collision Center with ASE Master Technicians.


Reviews

Nov 20, 2024

Excellent customer service! Professional and fast. Was in and out in less than 30 minutes.


Nov 06, 2024

Tengan cuidado cuando las mismas grúas qué trabajan para ellos te recomiendan el lugar, el arreglo de la mi vehículo fue reparado pero descompusieron el a/c y no se quisieron responsabilizar por eso. Cuando el ca Vehículo fue llevado el aire funcionaba perfectamente bien y salió de ahí sin funcionar a lo que ellos dijeron no era problema de ellos y con seguridad ellos mismos le movieron o hicieron algo.


Oct 27, 2024

Rude no matter who you talk to. Not just rude to customers, but rude to my vendor I recommended to go there. Really a wild and disappointing experience.


Sep 27, 2024

My car was towed here after an accident. They kept my car for a month in a half.They charged my insurance company $14,000.00 and when I got my car back I had a refurbished rim , coolant and wiring issues. Sean and his team is very dishonest. They use aftermarket parts when he said they use BMW genuine parts. I have 2018 BMW 430i. Stay away stay away stay away from this place!


Jul 27, 2024

Amazing place! They handle everything from accident repair, renting car, normal maintenance. Staff is amazing! Highly recommend them!


Jul 27, 2024

I had a great experience, The staff was great and very patient, Melissa especially! She is very nice and will answer any questions you have. I would definitely recommend this shop the work is amazing.


Jul 27, 2024

They took great care of the front end repair of my Ford F150 I drive for work. The owner was very communicative and professional. Highly recommend.


Jun 27, 2024

My son got into a wreck 2 years ago and insurance paid for Lone Star Auto to do the repair. I had praises for: towing, front office, Sean, body shop crew & mechanic crew on a fantastic job. Fast forward and I got into a wreck but my vehicle was w/o comprehensive ins. I spoke w/ the estimator and explained that I need good used parts, no OEM, have it all done right & take your time. The crew kept my repairs to a bare minimum but the car looked and drove better than when I purchased the car from the dealership. Thank you to the Lone Star Auto Repair crew for the exceptional work that you do on vehicles and will use your shop for any/all repairs and maintenance on my vehicle in the future. I will also recommend your shop to others!


Jun 27, 2024

Supreme quality service, friendly professional staff. Reasonable pricing, Fast turnaround service time. Excellent job.


Jun 27, 2024

The customer service it very good and I was so happy the day I went to pick my car they’re very professional


May 27, 2024

Awesome work! I am very pleased with how my car came out! The staff at Lone Star went above and beyond for me. They even provided a loaner. Thank you


May 27, 2024

I don’t usually give reviews, but I had to after picking up my vehicle. Prompt polite service. Very knowledgeable. Kept me informed about how the repairs were progressing. Everything was great.


Apr 27, 2024

Highly recommended this shop great staff and friendly very professional


Apr 27, 2024

They make me feel like I’m important to them, I never doubt their advice!


Apr 27, 2024

Thanks Lone Star Auto! They towed my car from the accident and repaired it. Sean, Francis & Alberto were helpful throughout the process.


Mar 27, 2024

1. Sean and his team know the value of customer service and honesty, both of which are highly valued. They went the distance with me even when my insurance company didn't. I recommend LSAS for all your auto and repair needs. 2. Sean is the man! He and his team took care of me a second time when I needed my vehicle repaired after someone hit me in a parking lot and just left. Sean and his team did a yeoman's job blending the paint on my sports car. I would recommend Sean and Lone Star Auto for any of you vehicle service and repair needs. Thank you Sean!


Mar 27, 2024

Alberto was awesome, I was walking customer and Alberto helped me right away and fixed my minor issue for free of cost. Whole team was professional and I recommend everyone


Mar 27, 2024

Buen servicio


Mar 27, 2024

Buena atención y reparan bien los autos.


Mar 27, 2024

Estoy muy agradecido con el servicio y la amabilidad y sobre todo el buen trabajo que hacen en este taller es completo Andy Shop & mecanic Shop, sin duda lo recomiendo estoy completamente satisfecho, con todos los que trabajan ahí, empezando con el dueńo Sean, y sus trabajadores Alberto & Melisa & francisca y tom, gracias por todo


Mar 27, 2024

Excellent service above and beyond my expectations. The people are all friendly and the place is very clean.


Mar 27, 2024

Exceptional service from Francis! Much help and patience.


Mar 27, 2024

First time here and the staff was amazing. Turn around time on repairs and inspection was awesome. Will be coming back for all maintenance need. Thank you Lone Star!!!


Mar 27, 2024

Has all brakes, disks and tires changed here. Great staff, effective repair and fair prices!


Mar 27, 2024

I was in a car accident early December and I took my truck to Lone Star Auto Service. Sean and his team did an amazing job with my truck, it looked better than it did before the accident. Their service and quality has convinced me to give my future business to them.


Mar 27, 2024

Muy buen servicio quede satisfecho con su trabajo


Feb 27, 2024

Excellent experience with Shawn and his team. Took my vehicle in for bodywork. Turnaround was quick, work was done well, car was clean when I picked it up. Excellent communication.


Feb 27, 2024

Excellent service, and trustworthy! I recently bought a used car and started to notice a few things that didn't quite sound right, so I dropped my car off to get their opinion. They were quick to troubleshoot a problem with the differential, and they took the extra step to contact Ford to check it was still under warranty. First time I've tried them but will definitely use them again.


Feb 27, 2024

Had one of the best experiences by far dealing with these people.starting from the tow,the driver was very kind and helpful in assisting me making sure i was good and set to go .....Now,onto the rest of the staff lol ,i can say i really felt at ease when talking to them and i felt like i could trust them when it came to making sure my vehicle was going to get fixed properly.i'm truly grateful for everything your company has done for me .My van looks amazing and you cant even tell there was ever anything wrong !!Big thanks to Melissa ,Francis ,and Mr.Alberto for really knowing how to take care of a customer.will definitely be calling you guys again if i need anything automotive wise !!!


Feb 27, 2024

I had an accident in November 2024. My car was towed there since it was late in the evening. I always took my car to the dealership but they were closed. I was a skeptic and didn't think they would do a good job since the rental car they gave me the tank was on empty and car was an older car that I was familiar with and bit shaky. I now understand why I was given that car since it was the only one they have to accommodate me to get home.It. sat there for a good two weeks or so and I decided to get it fixed there. I am glad I did. They did a really good job and management and staff was keeping me up to date on the process. I told my family and friends about it. Thank you for a job well done.


Feb 27, 2024

I have been using loan star auto for over 10 years with multiple vehicles, mostly for body work. They recently did mechanical work for my wife's car and we couldn't be happier. Loan star is a great place and we will always use them. Customer service is grade A. I highly recommend them.


Feb 27, 2024

I love coming here! They did such a great job on my Jeep!Francisca help me, through the whole process and it was fast!! Much recommended…


Feb 27, 2024

I would like to say I'm happy with the service of lone star service.... They did a great job getting the car ready and looking like new in such a short time the quality of their work is really good and the value of the work is affordable I will recommend to everyone I know if they ever need your services.....keep up the good Thanks you


Feb 27, 2024

Just got my vehicle back from being repaired due to a car accident in December! My car looks great and the best part is the inside and outside came back cleaner than when I dropped it off!!! They took the time to detail the inside as washing the outside after the repairs were complete! Thank y’all 😊


Feb 27, 2024

Muy buen servicio y a tiempo


Feb 27, 2024

Shawn and team did an awesome job on my truck. They were thorough and detailed in their work. Shawn took care of me very well. I recommend Lone Star Auto Service.


Feb 27, 2024

This is my 3rd time working with Sean and his expert staff. When my truck was damaged in an accident they took excellent care of me. The initial damage was significant, but upon further inspection there was more damage to be found. This additional damage was not something the insurance was wanting to take on. Sean meticulously documented this new damage, communicated this to the insurance company, and gave them no other choice but to cover this damage. I trust Lone Star Auto Service with my vehicles, and trust the service and repairs will be done right. Over the years I have used several different repair centers, but I now have a trusted resource. Great job guys and I recommend you to all of my friends.


Feb 27, 2024

Top notch ,one stop shop I swear .(Literally they do it all !!!.)I will be using them from now on for all my vehicle needs .From mechanics to body work and rentals if need be .Francis ,Melissa and Alberto went above and beyond to help me and make sure they got everything up and going .Highly recommended!!!


Feb 27, 2024

Wonderfull staff! They went above and beyond with the repairs and customer service. Thank you Francis, Melissa and Alberto. 10/10