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Lou Iezzi & Sons Auto, Inc

5

4

3

2

1

4.7
(144 reviews)
Review highlights

"I am so pleased that I found Lou Iezzi and Sons. They are friendly, very helpful and completely professional. I have had only good experiences with scheduled maintenance …"

"They honored their service and didn't charge me a thing the second time around."

"My regular mechanic retired and I needed to get my truck inspected."


Overview

Categories

Auto repair shop, Auto body shop, Auto radiator repair service


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Oct 07, 2024

Excellent service and great people!


Sep 07, 2024

I hate to leave a bad review for a family business, especially I appreciated that they had some flyer for a community picnic which reflect that they care for the neighborhood and the community. However, picking my car up, I was appalled by finding my car parked two blocks away and not only the doors were unlocked but with the engine idling. I was informed at 2 PM that my car was ready, and I arrived at 4:25 PM, meaning the car was idling unattended and left unlocked in the street for over two hours. As a customer, I trust your business to care for my vehicle and belongings as I would, even when I’m not there. The whole business is build on a blind trust. This kind of carelessness can shake this trust. I hope you take this feedback to heart and use it as an opportunity to ensure that future customers do not have the same concerns.


Aug 07, 2024

Ty for having our first service experience a positive one. Inspection was one day. No parts needed and didn't "look" for anything. $97 I can deal with being thst I am against the yearly inspections. Biannually makes more sense.


Jul 07, 2024

Needed inspection same day. This ain’t a same day type place. Got lucky due to cancellation. Everything went perfectly. Nice people, spoke w owner, who is quite personable. I’ll be back, if I can get in lol


Jun 07, 2024

For a first time customer to any mechanic, this was a very pleasant experience. Some confusion from me being new to cars and matinence but explained everything I had questions about very clear.


May 07, 2024

They always do great work on my car.


May 07, 2024

Always professional and efficient. I have been taking my car here the last few years to get inspections. I feel comfortable and confident I’m being taken care of and not being ripped off. The fact that they are on Groupon is even a better bonus. I would highly recommend this shop. Being a woman going into any place to get work done on your car. You sometimes fear that you will be taken advantage of. I have never gotten that feeling when going into this place.


Apr 07, 2024

Very efficient and friendly gentlemen! Fast service as well, which was a bonus!


Mar 07, 2024

Took my Sentra in to get a rough idle and a code worked out. The first time in, they replaced the MaF which did not end up fixing the issue. Obviously I was annoyed after having to pay the bill, but when I brought up my frustrations they took the car right back. They found the real issue to be an intake leak, and after getting the vehicle back the engine was running smooth. They honored their service and didn't charge me a thing the second time around. Overall, nice guys and good service.


Mar 07, 2024

Very clean shop. Everyone in the shop is cool as a fan. Performed good work on my Jeep even under pressure from being short-handed. Good gob guys.


Feb 07, 2024

Had done business with the company long time ago. And just recently. Both times Good Courteous Service Did Good work !


Feb 07, 2024

Wow, when I thought we would have to go out to Pittsburgh and wait, I dreaded it! But...... not waiting on my car here. It was fast, very clear about everything and very nicely priced we love this place and the people!! Everyone I seen or spoke to was super nice and smiled. That is not normal anymore, honestly, so any problems we have with our vehicles we will definitely bring them here!!!!! Thanks, guys!


Jan 07, 2024

Awesome experience. My regular mechanic retired and I needed to get my truck inspected. After getting the run around from other local shops, I called here and they were able to schedule me for the following week. I dropped the vehicle off at 8am and left expecting it to be there for the day. An hour later, I got a call the vehicle was finished. I was able to pick it up and still go to work in the afternoon which I wasn't planning to be able to do. I will be taking my vehicles to this shop from now on and will refer friends and family.


Jan 07, 2024

Great service, fast and efficient


Jan 07, 2024

In and out on my inspection and priced fair. Will be going back. Highly recommend.


Jan 07, 2024

They did fix my car's problem. However, I took it in for this same issue once before recently and was told there was no problem. My poor review is also due to not being able to pick up my car. I arrived before 5pm, which I confirmed was the closing time when I talked to them on the phone, and no one was there. My car was locked inside the garage. So instead of picking up my car, I got to walk two miles home in the dark. I also got to be late to work the next morning because I had to go back a second time to pick my car up. No one apologized for the inconvenience or seemed concerned about it. Instead, I was told that I was wrong and people were there until 5 the previous night, which was not true. I will be going to a different repair shop from now on.


Dec 07, 2023

After having my vehicle for two weeks I was told they could not find the problem. I was then told I could pick it up until 5 pm. I arrived at 4.55 pm as I had an all day webinar to find the place completely dark and shut down. If you proclaim that you are open until 5 pm then please stay open until 5 pm.


Dec 07, 2023

Fantastic service!!! Friendly and knowledgeable technicians. Expected to spend much more than what it actually was!!! So happy to have found this place!


Dec 07, 2023

I can count on Iezzi for whatever my car needs. They are very good at mechanical and body work, fair pricing and good quality!


Dec 07, 2023

I had a dreadful experience at this auto repair shop. They charged me a whopping $300 for stabilizer links, which I later found out cost less than $50. To make matters worse, just two months later, the stabilizer links were broken again because they installed them incorrectly. The overpricing didn't end there; they also charged excessively for other parts and even changed unnecessary ones such as brakes and rotors for a total of $1500. It seemed like they intentionally ignored the actual problem and failed to fix it properly. I will never return to this place again. Avoid at all costs!


Dec 07, 2023

I had a plate come loose under my 2012 Explorer. I brought it in without an appointment on a Friday afternoon and they had looked at it and fixed it 90 minutes later!


Dec 07, 2023

Impossible to find parking in the area and employee is not very pleasant to deal with. He sure could use customer service training. Will not recommend


Dec 07, 2023

Reached out to this recommended garage - they got back to me right away and got me an appointment in short order. They did the front and rear brakes and rotors for a fair price (about 1/3 less than the dealers quote)! I just felt confident with them, and my feeling was correct. They are straightforward & did everything seemingly up to specifications. This is my first time using them, and based on this experience, I’d be super confident going back.


Dec 07, 2023

Reasonable price, trustworthy, and they do great work!


Dec 07, 2023

Second time being to Lou Iezzi’s and once again they were fantastic. Overall great services for amazing prices, and most importantly, awesome customer service.


Dec 07, 2023

Stopped in to see if they had time to replace a burnt out headlight. Usually great service at fair prices. A five minute job, the bulb was $11.36 but I was charged a little over $32 for labor. Just to replace a light bulb. Seemed excessive. I was disappointed.


Dec 07, 2023

The guys here always take care of me and get the job done in a timely manner. Highly reccomend you check them out for all your car needs! Friendly staff. You will not be disappointed!


Dec 07, 2023

There the best


Dec 07, 2023

They are super nice here and have a Groupon that makes their services really affordable! Make sure to check them out


Dec 07, 2023

Friendly staff, reasonable prices. Very happy with their service!


Dec 07, 2023

Good service and good advice


Dec 07, 2023

I drove my car in (it's been well maintained but is leaking a little coolant) and they had it for about 2 weeks. I called in because I hadn't heard from them. The guy proceeded to tell me he drove it around and it overheated. I asked him how far he drove it before it boiled over and he said he couldn't remember. I asked for a ballpark estimate and couldn't give me one. Pretty sure he lied straight to my face. He then told me it needs a new head gasket but the engine block and head were warped and that he'd put a new engine in for 5000 labor. I asked him how he determined all of this, and he said it was just a guess and that he'd dump the car, "and that's how society is these days. Nobody wants to do this kind of job." I'm so confused... because he didn't look at it, and if the head is warped, it can be milled flat and put back on. Sounds like they don't like work and they will charge you f-you prices to scare you away. So I drove the car home that I'm supposed to throw away. I will seek a second opinion of someone who is at least willing to look at it.


Dec 07, 2023

I took my truck to Caliber Collision on meadow ave! They was unable to fixed my truck cuz it had a little rush underneath my truck ! Called Lou and explain my situation to him and he went and got my truck ! Not only did he fixed my truck he save me a few bucks as well! Lou will always get my business from here on out! I was very please with my truck and how fast they were able to fixed it! I would recommend everyone to go to Lou shop ! Thank you so much for your help and fast services!